Is your steering wheel straight?
#26
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2019 C63CS
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MaverickC43 (04-09-2023)
#27
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
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MaverickC43 (04-09-2023)
#28
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
#30
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
#31
Voilà - some fresh news. I'm happy to announce that the new Mercedes dealer sorted the issue. I was really doubtful as the previous dealer was not able to fix it, even though I returned 3 times. After explaining the situation to them, they have assigned their master tech directly to work on my car, and a couple of hours later I got a call from them, stating that my car is ready. And indeed, my steering wheel is now sitting perfectly centered while driving straight. Needless to say that I'm super happy as I was driving with an off-centered steering wheel for a (way too) long time. ![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
The master tech explained me the root causes of my crooked steering wheel:
Hopefully this will help out other people. And I'm also happy that I went to this other dealer as I finally found out some knowledgeable people that I can trust for the maintenance of my AMG (and future ones...)
Regards,
Thibaut.
![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
The master tech explained me the root causes of my crooked steering wheel:
- The previous dealer removed my steering wheel to verify that it was correctly positioned on the steering shaft. He rechecked himself and was really surprised to see that it was reinstalled by 2 tooth off by the other dealer. This is really unacceptable from an authorized MB dealer to be honest.
- Another mistake made by the previous dealer is that they did not specify the tyres & tyre threads depth left. He explained me that the MB alignment equipment is taking this into account, and will accordingly recommend slightly different alignment values. I after indeed compared the two alignments reports, and the recommended values for toe/caster/camber/.. are slightly different when providing tyres informations.
Hopefully this will help out other people. And I'm also happy that I went to this other dealer as I finally found out some knowledgeable people that I can trust for the maintenance of my AMG (and future ones...)
Regards,
Thibaut.
#32
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
Voilà - some fresh news. I'm happy to announce that the new Mercedes dealer sorted the issue. I was really doubtful as the previous dealer was not able to fix it, even though I returned 3 times. After explaining the situation to them, they have assigned their master tech directly to work on my car, and a couple of hours later I got a call from them, stating that my car is ready. And indeed, my steering wheel is now sitting perfectly centered while driving straight. Needless to say that I'm super happy as I was driving with an off-centered steering wheel for a (way too) long time. ![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
The master tech explained me the root causes of my crooked steering wheel:
Hopefully this will help out other people. And I'm also happy that I went to this other dealer as I finally found out some knowledgeable people that I can trust for the maintenance of my AMG (and future ones...)
Regards,
Thibaut.
![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
The master tech explained me the root causes of my crooked steering wheel:
- The previous dealer removed my steering wheel to verify that it was correctly positioned on the steering shaft. He rechecked himself and was really surprised to see that it was reinstalled by 2 tooth off by the other dealer. This is really unacceptable from an authorized MB dealer to be honest.
- Another mistake made by the previous dealer is that they did not specify the tyres & tyre threads depth left. He explained me that the MB alignment equipment is taking this into account, and will accordingly recommend slightly different alignment values. I after indeed compared the two alignments reports, and the recommended values for toe/caster/camber/.. are slightly different when providing tyres informations.
Hopefully this will help out other people. And I'm also happy that I went to this other dealer as I finally found out some knowledgeable people that I can trust for the maintenance of my AMG (and future ones...)
Regards,
Thibaut.
#33
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
OP, do you mind posting the work order or very least the line where they mentioned the parts, what they did and etc. to find the issue, just realized my car might have this issue
Thanks.
![Confused](https://mbworld.org/forums/images/smilies/confused.gif)
#34
The real problem is to find a knowledgeable shop to do it correctly... good luck!
Be sure to test on a flat road, because if you have a big road crown your steering will never be straight. On a flat road, your steering should be 100% straight however.
#35
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
They simply did a proper wheel alignment, and provided the alignment report afterwards with everything in specs. They also add to re-center the steering wheel as the previous dealer removed it but it was not reinstalled correctly (2 teeth off). If your steering wheel has never been touched ( check if the leather has an opening on each side behind the steering, this is the sign that it has been previously removed), then a simple alignment will make it straight again.
The real problem is to find a knowledgeable shop to do it correctly... good luck!
Be sure to test on a flat road, because if you have a big road crown your steering will never be straight. On a flat road, your steering should be 100% straight however.
The real problem is to find a knowledgeable shop to do it correctly... good luck!
Be sure to test on a flat road, because if you have a big road crown your steering will never be straight. On a flat road, your steering should be 100% straight however.