Need Help! Water in headlamps!
Thread Starter
Super Member
Joined: May 2011
Posts: 918
Likes: 21
From: NYC
2017 C63S coupe '09 C63, '15 Durango RT, '14 Jeep SRT8
I dont know if there is someone in a higher postition than my SA that I can speak with. I dont understand how they can give me an extended warranty and not inspect the car.
Thread Starter
Super Member
Joined: May 2011
Posts: 918
Likes: 21
From: NYC
2017 C63S coupe '09 C63, '15 Durango RT, '14 Jeep SRT8
For those of you wondering about the results.
I took the car to another dealership with the stock eyelid bulbs in. They looked at the car and concluded that there was water in the headlights and it will not be covered under warranty. Furthermore these idiots wanted to charge me $350 to remove the bumper for further examination. I declined the work, took the car back home.
I contacted Caesar at Lightwerkz and took the car in for him to see. He did not see any water or condensation in my headlights and advised me to purchase a used module on ebay. I purchaed 2 used modules for $100 each and took the car back to Caesar. He replaced the modules with the new ones. The old modules were a little corroded possibly due to water damage. It was an easy fix. Took about an 1hour and a half.
Conclusion, I paid nothing near the $3,800 that mercedes of manhattan douches wanted me to pay for new modules and headlights. The lights are working just fine after swapping out the modules. Big thanks to Caesar for being so professional and handling everything so well. He was very backed up in work but still took me in short notice!
I took the car to another dealership with the stock eyelid bulbs in. They looked at the car and concluded that there was water in the headlights and it will not be covered under warranty. Furthermore these idiots wanted to charge me $350 to remove the bumper for further examination. I declined the work, took the car back home.
I contacted Caesar at Lightwerkz and took the car in for him to see. He did not see any water or condensation in my headlights and advised me to purchase a used module on ebay. I purchaed 2 used modules for $100 each and took the car back to Caesar. He replaced the modules with the new ones. The old modules were a little corroded possibly due to water damage. It was an easy fix. Took about an 1hour and a half.
Conclusion, I paid nothing near the $3,800 that mercedes of manhattan douches wanted me to pay for new modules and headlights. The lights are working just fine after swapping out the modules. Big thanks to Caesar for being so professional and handling everything so well. He was very backed up in work but still took me in short notice!
Thread Starter
Super Member
Joined: May 2011
Posts: 918
Likes: 21
From: NYC
2017 C63S coupe '09 C63, '15 Durango RT, '14 Jeep SRT8
Its just embarrasing on their part. 9 yrs and 5 cars purchased through them, same service advisor and never put a warranty claim for anything!
MBWorld Fanatic!
Joined: Sep 2010
Posts: 2,290
Likes: 4
From: Texas
2011 P31 C63 2015 CLA45
You know what you need to do. Get with BBB. They need to get owned. Makes me sick that they tried to **** you that hard. You could probably get a lawyer and sue them for malpractice.
MBWorld Fanatic!
Joined: Sep 2010
Posts: 2,290
Likes: 4
From: Texas
2011 P31 C63 2015 CLA45
Sarcasm? I know bbb won't do much, but at least have them noted on their history. If you put a case against a company, it will be in the history profile. It's better than nothing...
I use it often when trying to find a good business like collision centers and places that take big sums of money. You'd be surprised. Half of these places have cases against them in the history.
I use it often when trying to find a good business like collision centers and places that take big sums of money. You'd be surprised. Half of these places have cases against them in the history.
Last edited by khmergod; Jul 25, 2013 at 10:56 AM.
MB World Stories
The Best of Mercedes & AMG
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)
Verdad Gallardo
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
Banned
Joined: Feb 2012
Posts: 2,838
Likes: 69
From: Los Angeles
'16 C63-S
Sarcasm? I know bbb won't do much, but at least have them noted on their history. If you put a case against a company, it will be in the history profile. It's better than nothing...
I use it often when trying to find a good business like collision centers and places that take big sums of money. You'd be surprised. Half of these places have cases against them in the history.
I use it often when trying to find a good business like collision centers and places that take big sums of money. You'd be surprised. Half of these places have cases against them in the history.
MBWorld Fanatic!
Joined: Sep 2010
Posts: 2,290
Likes: 4
From: Texas
2011 P31 C63 2015 CLA45
Thread Starter
Super Member
Joined: May 2011
Posts: 918
Likes: 21
From: NYC
2017 C63S coupe '09 C63, '15 Durango RT, '14 Jeep SRT8
I have a friend who takes a bus here in the city and a lot of times the bus driver doesn't stop to pick him up and he keeps conplaining to BBB. He takes the bus at 1am and hes usually the only one there. I figured the bus driver hates seeing his face and purposely skips the stop. I told him to stop wearing the same damn jacket maybe fool him lol
Banned
Joined: Feb 2012
Posts: 2,838
Likes: 69
From: Los Angeles
'16 C63-S
I have a friend who takes a bus here in the city and a lot of times the bus driver doesn't stop to pick him up and he keeps conplaining to BBB. He takes the bus at 1am and hes usually the only one there. I figured the bus driver hates seeing his face and purposely skips the stop. I told him to stop wearing the same damn jacket maybe fool him lol
Hahah
Smart car is $99 per month!!
Thread Starter
Super Member
Joined: May 2011
Posts: 918
Likes: 21
From: NYC
2017 C63S coupe '09 C63, '15 Durango RT, '14 Jeep SRT8
