Footbrawler80

Less than 2000, and zero of that on the track

Footbrawler80

Recent update was the guy I was dealing with has left the company. Clearly they are having issues and hopefully can work through them before there is too much damage. I'm definitely hesitant to move forward with engine intervals and some other stuff based on this recent horrid experience. They were better than this in all our other dealings so I'm trying to be patient but I must admit it isn't easy after four full months. My blower was supposed to ship Wednesday then it got delayed until Friday (which is fine as long as it's right) but they never sent me tracking as they promised so here I am again left wondering what is going on. I'll update again once I get everything back and I'll summarize. Thanks for all the responses.

layzie12g

That really sucks. Keep us posted on the results. I would hope they throw in one of those deep trans pans or something. Free stuff or money back is the only thing that companies can do to make these kinds of things right with the customers.

Footbrawler80

So I got the supercharger back after I paid to have it fully rebuilt (after only about 2000 miles on it-none on track). As soon as my tuner got it reinstalled it was making a quiet chattering noise that it wasn't making before so I reached out to weighted right away and told them and they responded by saying it could be normal chatter but they weren't 100% sure as they had just that minimal info. We test drove it for a couple minutes and it seemed ok. Not fully normal powerhouse but a lot better so I drove it home about 15 minutes away, all back roads. It ran fine with a little chatter seemingly at idle only but tough to tell with the loud Benz motor. It rained the next couple days and I don't take it out in the rain so I left it in garage. When the weather cleared and roads were dry I took the car out for about 20 minutes or so just cruising around town and feeling it out. No burnouts or launches, just mostly between 40-60 MPH. Chatter was quiet except at idle when it could be heard at same level as before. I parked out front of my father in laws house at idle talking for about ten minutes and the chatter started getting louder so I left and drove it home a little less than a mile away at 10-15 MPH because I wanted to play it safe. I called my tuner and he said bring it in. About five minutes from his shop (which is about 20 minutes from my house, no highway) the noise suddenly got louder and battery light came on. I kept it at about 15 MPH the last couple minutes and got it to his shop. We opened the hood and the belt actually ripped off the supercharger pulley and sheared the four bolt holding it to the snout. No other damage seemed to be apparent or noticeable in the rest of the motor. Even though when Webster rebuilt it they gave me a full one year warranty on it I am concerned with this unit as I'm feeling it is defective. I have faith in weistec and feel they are reverting back to the company I knew before this all happened and they are starting to make up for the months of "frustration and disarray" dealing with Rod. Anthony has reached out to me personally and reassured me they will handle this quickly. I use this car only for car shows and cruises so they get a ton of free advertising from me and finally I feel like they deserve it again. I'm still frustrated without my car for the past five months but I'm hoping this will be behind us soon and I can get back to the normal car show scene as its about to really kick up. I have a feeling weistec will need to replace the unit this time as something just isn't right with it. I'll keep everyone posted on how this turns out. Sorry for the long winded message. Thanks for everyone's feedback.

Savage-wp

That's not good at all. Hopefully Weistec does the right thing now, and gives you a new charger.
There seems to be some sort of internal fault with your unit.

marioflex

First time I drive my car with the blower the belt ripped off. The problem was that my supercharge pulley was not properly aligned in compare with the other pulleys. Weistec send me a new pulley and everything was corrected. that was a few years ago and since then I have no more troubles. As for the sound my blower always make a low sound in idle but I don't know if is the same as yours. Maybe other members can tell if theirs also make that sound.

Merc63

There was a guy here with a stage 1, his snout pulley kept sheering off. Turned out the belt tensioner was the probably. It was putting too much tension on the belt I think.

I would be checking all your pulleys for play, movement and alignment. Check the tensioner. Confirm the belt is put on correctly.

I have over 30,000km on my stage 3. All kinds of driving, no problems except recently some of the pulleys bearing wore out. Ordered some new ones with the double bearing now.

mr747

i would check your install man
I just recvd a new stage 3 from weistec and its working perfectly

Just need to do some logging as i was expecting more power then it produced

Merc63

What's wrong with my install? 30,000km and it's been great.

mr747

That wasnt meant for you bud sorry i meant to say to Footbrawler to check his install

Merc63

Yep something isn't right

lipartianika

on my st3 every 3,000 miles off the brokensupercharger pulleys, 2 timies i changed it, what you thinks about this , maby its Tensioner?

shardul

iTrader: (1)

there is a SLS in Houston, he is no number 5 broken pulley.

Merc63

Belt tension is too tight or not aligned properly.

Buy a new tensioner, it could have the wrong spring or another issue.

Check pulleys are installed correctly, some can be installed backyards throwing off belt alignment.

Check pulleys all turn freely and bearings are good.

Deanc63

blackbenzz

Can you post a video? Did Weistec say anything about how they would solve the issue?

Adi-Benz

Since it got bumped, I read through it and I gotta say - they should have just given you a new one in the first place.

ESS has more gains anyways lol.

mr747

Who tuned your car?

Cory @ Weistec

Hey Dean!

I'm sorry to hear that you feel the support you received from us has been poor. Have you already been in contact with our tech support department?

Mind you, there's only so much we can do from across the internet, but ideally we would like communication with you and your installer as it could have been an installation error of some sort from the get-go. The flash we supply is the same flash provided for all vehicles with the supercharger system and this issue you are having is not common so we do not have a quick and easy fix.

However, there is a 1 year warranty on all of our products so if there is some sort of issue with the product itself we would love to get it fixed under the warranty period so we can take care of this situation!

gzim335

mr747

NO there is no proof

Also the new GEN 3 has been cooling also at the top of the intercoolers better then old design

blackbenzz

Weistec put the intercooler on top with the gen 3? Doesn't look like it. ESS is the only one as far as I know

mr747

Apparently the new kit is different and better i havernt seen it in person just what i hear

mbmastertech

So I figured I would chime in here because this sounds EXACTLY like a car I looked at. I installed a Weistec stage 2 kit a few years ago on a 2008 e63. 13 months later a rattle started from the supercharger, random throttle actuator codes popped up once, I removed the weistec supercharger from the engine and separated the intake manifold from the supercharger to get a good look at the internals of the supercharger and the intercooler that's under the charger. What I found was the intercooler is mounted inside the intake manifold with nuts and bolts. If I remember correctly maybe 10 or 12 of them. Well, the person at Weistec that assembled the whole unit before it shipped to me seemed to forget to tighten 6 of them! 2 of them were missing completely, the other 4 were barely FINGER tight! On a hard acceleration the missing nut was sucked up through the bypass valve when the throttle was closed quickly and then was ground up badly in the supercharger rotors. Completely destroyed the supercharger. I was in contact with weistec about it with numerous pictures. I'm a MB master tech of 15 years and I've installed countless supercharger and turbo kits on cars, never had an issue with anyone of them. But this was 100% weistecs fault no question about it. The answer I get from Weistec you wonder??? Yep! NOT COVERED, no help, NOTHING! Yes it was 1 month outside of their 1 year warranty, but seriously? This was an assembly error by weistec and they would not own up to it at all. They said the customer can pay for a new charger or pay to upgrade to the stage three. What a joke. Never again will I recommend Weistec. Oh yeah, I installed a ess supercharger kit on a 2012 c63 coupe. HUGE difference in power and quality vs the weistec kits. The Weistec kit has insanely high intake air temps. Not to mention if you have an issue, GOOD LUCK! I literally can't tell you how many times I've heard of people being told to pound sand when a problem comes up unless you are willing to give them more money, then of course they will sell you more stuff. Ive since told two other customers with Weistec kits on their cars to come back in because I want to check those nuts and bolts and BOTH had one or two finger tight. Be VERY careful of the Weistec supercharger kits. Hopefully that isn't the op's problem, but I'd be willing to bet it is/was.

layzie12g

That is ridiculous and not at all good to hear.