‘21 C63s Transmission Malfunction - Car Wouldn’t Move
#76
Out Of Control!!
Join Date: Dec 2019
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
I got my car back from the body shop last Thursday after the front bumper re-spray. In my opinion, they matched the paint darn near to perfection. They also fixed the scratches on the black plastic trim pieces of the front bumper so I'm very pleased overall with how it turned out. I was going to drop it off to the tint shop to get the PPF re-installed, however the tint shop owner strongly recommended I wait at least 10-14 days until the paint is fully cured. My body shop said otherwise, but I didn't want to take any chances so I won't get the PPF done until next weekend. Once that's completed, I'll submit the paid invoices to the dealer for reimbursement.
#77
Super Member
Thread Starter
I haven’t had much time to update the thread, but this happened again a little over a week ago. This time when backing into a parking spot, car was fully stopped, as soon as I went into reverse it froze up and the error popped up on the screen. Had to restart to get it to unfreeze.
I’m carefully weighing my options at this point 😒
I’m carefully weighing my options at this point 😒
#78
Out Of Control!!
Join Date: Dec 2019
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
I haven’t had much time to update the thread, but this happened again a little over a week ago. This time when backing into a parking spot, car was fully stopped, as soon as I went into reverse it froze up and the error popped up on the screen. Had to restart to get it to unfreeze.
I’m carefully weighing my options at this point 😒
I’m carefully weighing my options at this point 😒
#79
Super Member
Thread Starter
I found a dealer build allocation that’s about to ship with the exact specs I want, except the color. It’s graphite gray, far off from the diamond white I wanted to keep but I don’t really mind it. At this point I think I can look past the color as long as I get a trouble free C63s. So we’ll see what happens!
#80
Member
I know right? I really wanted to believe my SA when he said they were convinced they finally resolved the issue. But I had this bad feeling the joy would be short lived, sure enough the fun didn’t last.
I found a dealer build allocation that’s about to ship with the exact specs I want, except the color. It’s graphite gray, far off from the diamond white I wanted to keep but I don’t really mind it. At this point I think I can look past the color as long as I get a trouble free C63s. So we’ll see what happens!
I found a dealer build allocation that’s about to ship with the exact specs I want, except the color. It’s graphite gray, far off from the diamond white I wanted to keep but I don’t really mind it. At this point I think I can look past the color as long as I get a trouble free C63s. So we’ll see what happens!
#81
Out Of Control!!
Join Date: Dec 2019
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
I know right? I really wanted to believe my SA when he said they were convinced they finally resolved the issue. But I had this bad feeling the joy would be short lived, sure enough the fun didn’t last.
I found a dealer build allocation that’s about to ship with the exact specs I want, except the color. It’s graphite gray, far off from the diamond white I wanted to keep but I don’t really mind it. At this point I think I can look past the color as long as I get a trouble free C63s. So we’ll see what happens!
I found a dealer build allocation that’s about to ship with the exact specs I want, except the color. It’s graphite gray, far off from the diamond white I wanted to keep but I don’t really mind it. At this point I think I can look past the color as long as I get a trouble free C63s. So we’ll see what happens!
Very upsetting to hear this… Sorry you are having trouble with the vehicle again. As I suspected I did not believe the dealer when they told you they loaded “custom coding” into your vehicle. Your problem seems to be external to the transmission and related to one of 70 on board computers our vehicle has. I would take it back until they make it right. It’s not your fault your dealer doesn’t know how to run proper diagnostic’s. You never got me the fault code that the dealer recorded when you had that data logger installed. Sharing this information, I may be able to shed some light. Again sorry for the troubles. Best of luck. Keep us posted.
#82
Super Member
Thread Starter
Very upsetting to hear this… Sorry you are having trouble with the vehicle again. As I suspected I did not believe the dealer when they told you they loaded “custom coding” into your vehicle. Your problem seems to be external to the transmission and related to one of 70 on board computers our vehicle has. I would take it back until they make it right. It’s not your fault your dealer doesn’t know how to run proper diagnostic’s. You never got me the fault code that the dealer recorded when you had that data logger installed. Sharing this information, I may be able to shed some light. Again sorry for the troubles. Best of luck. Keep us posted.
There won't be any more going back and forth on this matter anymore as Mercedes doesn't want to deal with the issue anymore, and frankly neither do I. Last time it was at the dealer for the software update, my SA informed me that MB mothership claims they have done all they can do. So in the event that the transmission malfunctions again, MB is prepared to lemon the car for me. I think that's the best case scenario at this stage given all I've had to deal with, and given what I would otherwise get for the car from a sale or trade-in. From what I researched, a buyback generally covers everything I put into the car's purchase price, less mileage deduction up to the first reported incident time. In my case, the first incident was at a very low mileage (less than 4k).
Thanks again to all those who've chimed in and for the support I've received in this thread, it's much appreciated! I'll post updates here when I know more regarding the MB buyback.
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jj18 (03-16-2023)
#83
Super Member
Thread Starter
I think that colour isn't bad but if u hate it that bad you could always wrap the vehicle later on, there are places that offer wraps in OEM colours, such as the colour you had on the old car but then new colour new experience? I think it isn't a bad idea to try a different colour after all and throw the negative experiences, the past behind.
70? That is very specific, thanks for sharing. Will never know otherwise.
70? That is very specific, thanks for sharing. Will never know otherwise.
I don't mind the graphite gray magno at all, and the wife really loves that color almost as much as the diamond white so I'm probably going to pull the trigger. I thought about color wraps, but I don't think they're strong enough to offer the same level of protection as PPF. If anything, I might do a Xpel stealth wrap if I get a good enough deal otherwise I'll just be going with a full frontal clear PPF like my '21.
#84
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
This is my thinking as well. As much as I love the diamond white, perhaps it's best to leave the old color behind so I'm not reminded of all the issues I encountered with it. It's not like I really have a color choice anyway, as there are so far only 4 diamond white 2023's offered for sale in the entire country and all seem to have been sold or were customer orders when I inquired.
I don't mind the graphite gray magno at all, and the wife really loves that color almost as much as the diamond white so I'm probably going to pull the trigger. I thought about color wraps, but I don't think they're strong enough to offer the same level of protection as PPF. If anything, I might do a Xpel stealth wrap if I get a good enough deal otherwise I'll just be going with a full frontal clear PPF like my '21.
I don't mind the graphite gray magno at all, and the wife really loves that color almost as much as the diamond white so I'm probably going to pull the trigger. I thought about color wraps, but I don't think they're strong enough to offer the same level of protection as PPF. If anything, I might do a Xpel stealth wrap if I get a good enough deal otherwise I'll just be going with a full frontal clear PPF like my '21.