MB Canada is looking for some feedback!

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Old 06-02-2017, 01:52 PM
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2017 C43 AMG
MB Canada is looking for some feedback!

Hi all,
my name is Paul and I am a PM at Mercedes-Benz Canada. We are looking for some people who are willing to participate in some surveys, telephone calls, etc

If you are interested, please let me know.
Old 06-04-2017, 06:27 PM
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05 E55 AMG, 05 S2000
Hi,

would this include why Canada doesn't support certain warranties? even though there are proven issues and US-MB supports them under warranty?

Thanks.
Old 06-05-2017, 08:35 AM
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go fast grocery getter wagon
sure. I am game.

I have just ordered a car (well, at least given an allocation ... I think ?) and throughout the process, I am very frustrated due to lack of information and getting anything from my sales associate is like pulling teeth. you can pm me and we can talk some more.
Old 06-05-2017, 10:06 AM
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Old 06-05-2017, 10:25 AM
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Thanks for the feedback everyone - hopefully we get a few more people to chime in as i am looking for 15-20 people (new car owners, older c-class owners, etc).

The project I am working on is not related to Warranty or Delivery/Ordering; however, please DM me so I can find out exactly what is going on and to try and put you in contact with the right people.
Old 06-05-2017, 10:46 AM
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go fast grocery getter wagon
PM sent (so you can redirect)

side note: I rarely hear market launches for some of the models. My dad had been a long time MB owners of various models and often gotten invites to those launch parties. The last he was invited must have been 10+ yrs ago. Hmm. Is it like you have to buy a new MB every couple of years to be on such invite list ?
Old 06-05-2017, 11:50 AM
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Originally Posted by bobblehead
PM sent (so you can redirect)

side note: I rarely hear market launches for some of the models. My dad had been a long time MB owners of various models and often gotten invites to those launch parties. The last he was invited must have been 10+ yrs ago. Hmm. Is it like you have to buy a new MB every couple of years to be on such invite list ?
I will also add this feedback to the proper team. I am responsible for other sales initiatives in the aftersales side (parts and service)
Old 06-06-2017, 03:49 PM
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Old 06-06-2017, 04:17 PM
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Add me to the list. My car is only 7 months old
Old 06-06-2017, 07:33 PM
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Thanks everyone...I will be reaching out to all of you via PM
Old 06-09-2017, 11:50 AM
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05 E55 AMG, 05 S2000
I have an 05 E55 AMG, and i'm extremely frustrated since I've escalated this all the way to head office, starting from rude dealers; and they just do not seem to care about their customers. I am a long time MB and Honda owner, and I can tell you Honda does not treat their customers like this, old or new cars.

The two below threads have posts upon posts how MB recognises they have an issue, however only USA is covered, and in Canada they just don't seem to care. I know I won't get anywhere with this since Canada gets shafted in all regards, however sine you asked I figured its worth mentioning. See below:

https://mbworld.org/forums/w211-amg/...m-repairs.html

https://mbworld.org/forums/w211-amg/...4-12-23-a.html
Old 06-09-2017, 11:55 AM
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Originally Posted by LoveMyAMG
I have an 05 E55 AMG, and i'm extremely frustrated since I've escalated this all the way to head office, starting from rude dealers; and they just do not seem to care about their customers. I am a long time MB and Honda owner, and I can tell you Honda does not treat their customers like this, old or new cars.

The two below threads have posts upon posts how MB recognises they have an issue, however only USA is covered, and in Canada they just don't seem to care. I know I won't get anywhere with this since Canada gets shafted in all regards, however sine you asked I figured its worth mentioning. See below:

https://mbworld.org/forums/w211-amg/...m-repairs.html

https://mbworld.org/forums/w211-amg/...4-12-23-a.html
I am very very sorry to learn about your issues. I will see what I can do to pass this on to the proper people (I will DM you); however, I am here on a specific project unrelated to vehicles (I will update my OP to state this). As I mentioned, let me see what I can do for you to at least have someone reach out.
Old 06-09-2017, 12:00 PM
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05 E55 AMG, 05 S2000
I understand by your previous posts nothing related to my issue. Zero pressure, I appreciate the effort regardless of any outcome.

Good luck with your project.
Old 06-12-2017, 09:42 PM
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Thanks everyone for your patience. I am off-site at a workshop and will respond as soon as I am back
Old 06-22-2017, 09:20 AM
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i'm in, own 2005 sl55.
Old 06-23-2017, 06:20 PM
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Id love to participate
On my 4th AMG, 7th mercedes
and also help run MBTrueNorth
Old 06-25-2017, 11:37 PM
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i own a glk 350 which I am about to trade in for a gle400. I would participate in a survey
Old 06-26-2017, 04:01 PM
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Present: 2019 C43 Estate
Just picking up a C63 507 edition and would be happy to participate.
Old 06-26-2017, 04:20 PM
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GLC300. Happy to participate
Old 06-27-2017, 08:39 PM
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I will me contacting everyone tonight to get email addresses so we can move on this. We really need about 15-20 people in total. Please spread the word!
Old 06-27-2017, 09:08 PM
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Replied to everyone and bumping!
Old 06-28-2017, 10:20 PM
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Haven't received anything yet
Old 09-07-2017, 04:26 PM
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If it's not too late...

purchased c300 14' couple months ago.
Would be happy to participate.


Thanks,
Iliya
Old 09-07-2017, 06:16 PM
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No worry. The survey never materialized
Old 09-08-2017, 05:30 AM
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Originally Posted by bobblehead
No worry. The survey never materialized
What? I completed mine a while ago


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