My experience with bekkers.com
 

Potential customers Stay Away!!!

I ordered a set AMG Floor Mats for a W215 which was advertised on their website bekkers.com. Prior to the purchase, their GM, Mr. Anthony Parham, responded to all my emails and set up the order/sale. He mentioned that the items are in stock and he had plenty of them in his warehouse and would ship out the next week.

Made a payment through wire transfer as this was the only way of payment for international customers. Order and payment was coursed in july and he confirmed it was received. Waited a week, no shipment and not even an order confirmation.

Called their customer service informed me that they were getting my order prepared. I also followd up on the order refference number and he mentioned that it will be sent to my email.

Waited for another week and no advise of shipment. I then emailed Mr. Parham and received an apologetic response a day after.

Ok, fine, give him the benefit of the doubt. I waited on. Emailed him the day he said that the order would ship and received no response.

I must have sent an email every day after his supposed commitment yet never received a response since. I called their listed number and no one answers the phone so I left messages for either fulfillment of the order or a refund. No response whatsoever.

I feel like they're screening calls as I called on different hours and different days of the week and not one of my calls pushed through. I even went as far as emailing them with a different email/identity 2 weeks after they started ignoring my calls/emails.

Now I'm down USD 163,00 since I am still out of the country and cant get a hold of these crooks. Straight up con!!!

I would understand if customer service is not a vendors strong point but completely ignoring any of my correspondence and not fulfilling an order is criminal. For a company that claims to have been in business for such a long time, I expected more decency. Not expecting much but I hope people become aware.

Stay away from this company or get swindled!!!

I get a 404 error when I try to get into their site.

tusabes, you got a pm

Thanks a lot...

Re Bekkers
 

I got goose bumps reading your "bekkers" pkst. I experienced the same scenario. I ordered AMG Floormats and they said 6 weeks from Germany. Two months later, i began my followup to no avail. No phone answer & no email response. I called my credit card co to investigate. They are a scam. $188 in the hole.

Lost $$$
 

Yes, I lost $187.00. Thank you. Please keep me posted..email: quintanajerry@yahoo.com

While a google search reveals that bekkers.com does indeed have a lot of complaints against them, why is the OP's post a word-for-word copy of this complaint, but for a different car, different parts, and a different amount?:
https://www.yelp.com/biz/bekkers-pow...sport-leesburg

Why would you fall for the same scam twice on two different orders?

.

He is helping me in this case. I think a class action lawsuit will be much effectuate

.

Geraldius, It was exactly the same experience as I did ... word by word.
For a German guy with little english proficiency it is very difficult to explain this problem. That was the reason to copy the text ....
Hope it is not a problem for you and the other members of this great forum.

sad to hear that you have made the same experience like me. hope we can get our money back and bekkers have to serve a big sentence.