mkaresh

I wanted more up-to-date car reliability information that made the differences between cars clearer. So a few years ago I started getting people together to make this possible. TrueDelta now updates actual repair frequencies, not just dots, four times a year, to report on new models sooner and track cars closely as they age.

We've had very good participation by Mercedes owners, and I'd similarly like to provide solid stats for the CLA. Just a matter of getting enough owners involved.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, following the end of each quarter.

To encourage participation, participants receive full access to all results, not just those for the CLA, for free. I'll share results for the CLA in this thread after each update.

http://www.truedelta.com/join

mkaresh

A few owners have signed up, and we've added the CLA to the survey. More will be needed to provide stats, though.

To help make this happen:

www.truedelta.com/join

mkaresh

Getting there. Still not enough to have stats with the May update, though. With 5-6 more cars we could have an initial stat in August.

mkaresh

We've updated stats for most other Mercedes models to cover through the end of March.

To provide the same for the CLA, we still need a few more participants.

mkaresh

It's going to be close--we might have an initial stat for the CLA in November.

With just a couple more participants we could definitely have one the following round.

www.truedelta.com/join

mkaresh

We've updated our reliability stats for the CLA to include owner experiences through September 30, 2014.

Repair frequencies, in terms of repair trips per 100 cars per year:

2014 CLA: 61, high, very small sample size

I'd like to see a larger sample size before ascribing much to this result. Additional participants would be very helpful.

To view the repairs behind these numbers, check the stats for other cars, and sign up to help improve this information (next update in February):

Mercedes-Benz CLA reliability ratings and comparisons

red308

Consumer Reports blames a terrible showing by Mercedes in their 2015 car ratings on the CLA!

Do your statistics agree with the Consumer Reports data?

Is the CLA really that poor in reliability? If so, what is wrong with it?

mkaresh

We don't have much data on the CLA. The little we do have suggests a high (but not a very high) repair frequency. None of the reported problems is serious, but this is typical of new cars.

I'd like to be able to provide more detailed information, but to do this we need more owners involved. If you're reading this, and haven't been helping with the quarterly survey, I hope you'll consider it.

www.truedelta.com/join

mkaresh

We've updated our reliability stats for the CLA to include owner experiences through the end of 2014. In terms of repair trips per 100 cars per year:

2014 CLA: 51, moderate, very small sample size

Given the sample size, this stat is a rough indicator, at best. I'd like to provide precise stats for the CLA in future updates, so I hope more owners will get involved.

For the details, including how competitors compare, and to sign up to help improve this information:

Mercedes-Benz CLA reliability ratings and comparisons

mkaresh

Our reliability stats for the CLA now include owner experiences through March 31, 2015. (Others are nearly a year behind.)

In terms of repair trips per 100 cars per year ("low" is best):

2014 CLA: 35, moderate, very small sample size -- need more participants

For repair descriptions, the stats for other cars, and to sign up to help improve this information:

Mercedes-Benz CLA reliability

mkaresh

Our reliability stats for the CLA now cover the year ending June 30, 2015. Repair trips per 100 cars:

2014 CLA: 34, moderate, very small sample size--additional participants needed

For the descriptions of all reported repairs, results for other models, and to sign up to help improve this information:

Mercedes-Benz CLA reliability ratings and comparisons

mkaresh

We've updated our reliability stats for the CLA to include owner experiences through September 30, 2015. Repair frequencies, in terms of repair trips per 100 cars per year:

2014 CLA: 32, moderate, very small sample size

For the details, including repair descriptions, and to sign up to help us provide more precise information on these cars:

Mercedes-Benz CLA reliability ratings and comparisons

mkaresh

We've updated our reliability stats for the CLA to include owner experiences through the end of 2015, about eight months ahead of other sources. In terms of repair trips per 100 cars per year--lower is better:

2015 CLA: 26, low, very small sample size
2014 CLA: 29, low, very small sample size

For the repairs behind these stats, reliability information on other models, and to sign up to help improve this information:

Mercedes-Benz CLA reliability ratings and comparisons

mkaresh

We've updated our reliability stats for the CLA to include owner experiences through June 30, 2016. Repair frequencies, in terms of repair trips per 100 cars per year (lower is better):

2015 CLA: 8, low, small sample size
2014 CLA: 45, high, very small sample size

As suggested by the sample size notes, additional participants would be very helpful. will be.

For the repairs behind these stats, reliability information on other models, and to sign up to help improve this information:

Mercedes-Benz CLA reliability ratings and comparisons