Replaced fuel pump now rear SAM is bad?
A couple of days ago my 06 CLK350 would not start. It would turn over fine but not start. Had it taken to the dealership. They told me I needed a new fuel pump which made sense, however I did ask if they had checked the CPS sensor since it cuts off fuel and spark. They assured me that had been checked and the fuel pump was seized. Ok'd the replacement, they called later and said the car was running great, they just needed to complete the service (A or B) and I could pick it up the next day. The next day I get a call, they had done all the work the previous day and parked the car overnight. When they went to get it to wash it and get it ready for me to pick up, it wouldn't start. Now I am told I need a new rear SAM. I asked if the rear SAM controlled the fuel pump and was told yes, so I asked if the pump was really bad or they misdiagnosed in the first place. Was told both parts were bad. (Btw, I requested all parts removed be kept for me and placed in my trunk.) Is this a likely scenario? Is it likely the fuel pump went out and took the rear SAM with it or vice-versa? I know the SAM is a router of sorts but have never dealt with a bad one before. The car has low miles and I bought it new and it gets serviced regularly. Less than a year ago I put in a new battery. No CEL warning lights came on when it would not start. It has never not started, always turns over and starts very quickly. I appreciate any input, thanks.
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It is possible that the SAM was bad all along, it's also possible that the SAM coincidentally died, but it's more likely that the shop damaged the SAM during this job. I'd push them until they at least cover the labor, and sell the parts at cost.
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Originally Posted by Rudeney
(Post 6996756)
It is possible that the SAM was bad all along, it's also possible that the SAM coincidentally died, but it's more likely that the shop damaged the SAM during this job. I'd push them until they at least cover the labor, and sell the parts at cost.
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So at least I have that guarantee |
MBUSA will warrant parts and labor for a year, so you have that.
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Originally Posted by Rudeney
(Post 6997033)
MBUSA will warrant parts and labor for a year, so you have that.
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Sorry insame1, I didn't realize your smilies were referencing the guarantee part, I just read your 1. and 2. sentences and took it the wrong way. Now I know they are on the bottom of all your post's. Sorry about that reply if you saw it, lol. I need to spend more time on here. Mike.
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Originally Posted by Rudeney
(Post 6997033)
MBUSA will warrant parts and labor for a year, so you have that.
I forgot to mention in my earlier post that when Roadside Assistance sent the flatbed to pick the car up the driver insisted on jump starting the car even though it would still turn over. He was a young kid and before I could stop him he tried to poke the live jumper cables under the battery cover which caused sparking. I told him to stop, and I removed the cover and he hooked up the cables and while the car turned over faster it would still not start. Maybe this caused the SAM to fry and other electrical issues? I've never had any type of electrical issue with this car before. |
Yes, the jumping may be a big part of your problem. And not necessarily just that he tried before you removed the "cover." I put cover in quotes in that what you removed is not a battery cover, but the housing for your cabin air filter.
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Originally Posted by Yidney
(Post 7000661)
Yes, the jumping may be a big part of your problem. And not necessarily just that he tried before you removed the "cover." I put cover in quotes in that what you removed is not a battery cover, but the housing for your cabin air filter.
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Yep, I'll bet that bad jump job caused issues with the SAM.
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Originally Posted by Rudeney
(Post 7002152)
Yep, I'll bet that bad jump job caused issues with the SAM.
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m1, are you going to file a claim with the tow company or your insurance?
My fuel pump died a few months ago. The younger of the 2 tow truck guys suggested jumping. I said naw..... and it turning faster than it was didn't seem to me would help; the elder tow guy agreed. For mine, it just died while driving at 50.... gas reached 1/2 tank and the pump couldn't pump fuel from the other side of the saddle tank to the side that pumps to the engine. I guess if I had put 5 gallons of gas into the tank it would have started and I could have avoided the towing (flat bed). It seems the tow company should be on the hook to assist with at least some of the cost. Good luck..... |
Was this Mercedes-Benz Roadside Assistance that tried to jump off the car? If so, Id call MBZ customer service and raise hell! Note that even if the roadside assist service cam out of the dealership, they report directly to MBUSA, not the dealer management.
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Originally Posted by Rudeney
(Post 7003209)
Was this Mercedes-Benz Roadside Assistance that tried to jump off the car? If so, Id call MBZ customer service and raise hell! Note that even if the roadside assist service cam out of the dealership, they report directly to MBUSA, not the dealer management.
Fatz - I did have about 3/4 of a tank of gas, my car just wouldn't start one day, no warnings of any kind. I have already paid for a fuel pump and SAM, and they agreed any thing else is on them. It's odd the car worked fine after the fuel pump and SAM was installed, but when they went to get it ready for me to pick up the next day it had "issues." It was Roadside Assistance and the kid used live cables before I knew what he was doing. We'll see how it turns out. |
So my service guy texted me around 6:30 pm yesterday telling me even though the car was starting fine every time, the tech didn't feel comfortable giving me the car and possibly getting me stranded this weekend. Not a big confidence builder. Will see what happens next week.
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my car would give me an issue of starting once or twice a week with a "display malfunction visit workshop error" first told me its a fuel pump then said it was a bad rear sam...charged me 1300 and had the car for 2 weeks trying to figure it out..best of wishes to you
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Originally Posted by Amir_AMG
(Post 7005271)
my car would give me an issue of starting once or twice a week with a "display malfunction visit workshop error" first told me its a fuel pump then said it was a bad rear sam...charged me 1300 and had the car for 2 weeks trying to figure it out..best of wishes to you
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Picked up car yesterday, mechanic said it was starting every time, drove it on errands yesterday and parked it last night, it worked fine. Went to start it today and will turn over but not starting. Waiting on Roadside Assistance to take it back to dealership.
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Wow, that will make you doubt the car for as long as you own it. Still unclear if you told the dealer the jump story. They need to know that even if it's not to get your money back because it may affect where they look.
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Originally Posted by Yidney
(Post 7008769)
Wow, that will make you doubt the car for as long as you own it. Still unclear if you told the dealer the jump story. They need to know that even if it's not to get your money back because it may affect where they look.
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I just tried starting it with the spare key in case it has something to do with the key but no luck. If anybody has a clue what this might be I would appreciate the input. The battery is less than one year old.
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It's easy enough to test the pressure on the fuel rain and amperage draw of the pump to rule it out. Of course if it is not being engaged during cranking, then it would be the CPS, or something electrical (the SAM or relay).
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Originally Posted by Rudeney
(Post 7009160)
It's easy enough to test the pressure on the fuel rain and amperage draw of the pump to rule it out. Of course if it is not being engaged during cranking, then it would be the CPS, or something electrical (the SAM or relay).
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The problem with CPS failure is it often does not throw an error. Today's dealer techs rely 100% on DTCs to decide what part to replace. The challenge in diagnosing CPS failure is that it mimics fuel pump failure. Without a signal from the CPS, the ECU shuts off the fuel pump as a safety feature (no CPS signal = no engine rotation, so no need for fuel).
There is a breakout box that can be plugged into the ECU that allows the tech to jump out the fuel pump so that is is energized regardless of engine running or not. If doing that causes the pump to operate and produce pressure at the fuel rail, then I'd say it's the CPS (or, though doubtful, the ECU itself). Unfortunately, most techs only understand how to read codes and swap parts - they have weak diagnostic skills and little understanding of how these electronic systems actually work. |
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