2018 GT Base missing heated seats
#1
2018 GT Base missing heated seats
Where the buttons SHOULD be
I just purchased an AMG GT from a dealer and the sticker shows heated/ventilated seats, however they are not installed.
Anyone have experience with what I should do to fix the issue? I did not notice this wasn't installed as it is summer and not urgently needed, but I am very annoyed as I live in the Midwest, I will really want these come December...
I have contacted the dealer and he said they are "opening a ticket" but I have no idea what that means.
Any thoughts/advice/suggestions/experience would be greatly appreciated
I just purchased an AMG GT from a dealer and the sticker shows heated/ventilated seats, however they are not installed.
Anyone have experience with what I should do to fix the issue? I did not notice this wasn't installed as it is summer and not urgently needed, but I am very annoyed as I live in the Midwest, I will really want these come December...
I have contacted the dealer and he said they are "opening a ticket" but I have no idea what that means.
Any thoughts/advice/suggestions/experience would be greatly appreciated
Last edited by Alex Menard; 08-01-2017 at 12:49 AM. Reason: Title
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#9
Member
So seat heating and ventilation are under front vents on console, or is this convertible?
Attachment 404452
Attachment 404452
#10
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AMG GTC Roadster, E63s Ed.1, M8 Comp. Coupe
So seat heating and ventilation are under front vents on console, or is this convertible?
Attachment 404452
Attachment 404452
I do believe the seats are correct and pre-wired but the wrong button assembly is installed.
Last edited by Wolfman; 08-01-2017 at 07:28 PM.
#13
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AMG GTC Roadster, E63s Ed.1, M8 Comp. Coupe
#14
Where the buttons SHOULD be
I just purchased an AMG GT from a dealer and the sticker shows heated/ventilated seats, however they are not installed.
Anyone have experience with what I should do to fix the issue? I did not notice this wasn't installed as it is summer and not urgently needed, but I am very annoyed as I live in the Midwest, I will really want these come December...
I have contacted the dealer and he said they are "opening a ticket" but I have no idea what that means.
Any thoughts/advice/suggestions/experience would be greatly appreciated
I just purchased an AMG GT from a dealer and the sticker shows heated/ventilated seats, however they are not installed.
Anyone have experience with what I should do to fix the issue? I did not notice this wasn't installed as it is summer and not urgently needed, but I am very annoyed as I live in the Midwest, I will really want these come December...
I have contacted the dealer and he said they are "opening a ticket" but I have no idea what that means.
Any thoughts/advice/suggestions/experience would be greatly appreciated
#15
Same situation here! So strange! I'll have to ask the dealer. It appears the seats are equipped but the buttons are missing! It shows right on the window sticker that the car is equipped.
#16
MBWorld Fanatic!
If it's a fact...Start a class action... Not kidding
http://www.autonews.com/article/2015...g-%2450-option
http://www.autonews.com/article/2015...g-%2450-option
#17
my dealer’s not really sure what happened and they think the car likely has the equipment as per the build sheet, but may have had the wrong buttons installed. Either way, they have escalated it and have assured me that the correct buttons will be installed or if need be, the heating / ventilation systems and buttons will be installed at some point in the near future
#18
Update Nov 30th... took car to a different dealer and put some pressure on them to resolve the issue. They didn't seem too phased and simply ordered a new control panel with the proper switches installed. Has a three day lead time so will know by the weekend if it truly is as easy a fix as that. The dealer who sold me the car "has calls into regional managers" etc but are probably just screwing around.
#19
Senior Member
Update Nov 30th... took car to a different dealer and put some pressure on them to resolve the issue. They didn't seem too phased and simply ordered a new control panel with the proper switches installed. Has a three day lead time so will know by the weekend if it truly is as easy a fix as that. The dealer who sold me the car "has calls into regional managers" etc but are probably just screwing around.
#20
Update Nov 30th... took car to a different dealer and put some pressure on them to resolve the issue. They didn't seem too phased and simply ordered a new control panel with the proper switches installed. Has a three day lead time so will know by the weekend if it truly is as easy a fix as that. The dealer who sold me the car "has calls into regional managers" etc but are probably just screwing around.
#21
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2020 GTA; 2022 Audi e-tron GT, 2022 Ford F-150; 1926 Rolls-Royce Springfield 40/50 Playboy roadster
A question about the reverse situation. Isn't it just cheaper to build every car with every option (or most options) but only allow access to the options people pay for?
#22
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OP: did you confirm if the seats do in fact have the internal components? It's fairly easy to tell in most models if there are fans under the seat cushions from underneath.
#23
Senior Member
You don't often see redundant connectors just waiting for the hardware to be added, as they are typically highly option specific.
#25
Senior Member
I wonder if this was a situation where there was a temporary parts shortage and cars were assembled without the feature even though it had been ordered. Normally a bulletin would've been issued so the dealers were aware, I assume, but to have at least three people in this thread alone makes me think this wasn't an accident.
In any case, I've been following this thread and I don't even own a GT! Hope you guys get the issue resolved.
In any case, I've been following this thread and I don't even own a GT! Hope you guys get the issue resolved.