Dealer's halting deliveries of AMG GT's?
Thread Starter
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Joined: Oct 2013
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From: Honolulu
2018 E63s w213, 2016 911TS, 1970 280SL, 1970 280 SE cab low grill, 1961 MGA Roadster 160 2018 GTCA
Dealer's halting deliveries of AMG GT's?
Hi everyone, i've been a member here for a while but have not posted in a long time. Las week I negotiated the purchase of an AMG GT roadster that was in dealer inventory. I was all set to pick up the car this Monday when the dealer informed me they could not yet deliver the car to me because of a "campaign" order to halt sales give to all dealers until repairs could be made. In searching around I found nothing on these threads except for the delays happening in Germany but there is a recall announcement about the seat belt guides issued Monday. Given that is a recall notice and not a notice to stop driving the car, I am puzzled as to why the car can't be delivered to me? They did take a deposit to secure the car and it is now marked "sold" on their showroom floor. I read that the fix for the recall would be available in mid-February. I'm anxious to get the car of course, and I am happy to bring it back when the parts arrive, but that could be a long time. Shouldn't the dealer be allowed to sell and deliver the car to me and just let the recall notice apply as they would any other owner who already has the car? Any thoughts would be appreciated!
-For what it is worth, I also have a w213 AMG Wagon on order since May. It was supposed to be a Euro delivery in October but they delayed and the car is now sitting in Germany waiting to be put on a boat. It sure sounds like AMG is having some growing pains as all these new models and unit volume increase.
-For what it is worth, I also have a w213 AMG Wagon on order since May. It was supposed to be a Euro delivery in October but they delayed and the car is now sitting in Germany waiting to be put on a boat. It sure sounds like AMG is having some growing pains as all these new models and unit volume increase.
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From: Irvine, California
2022 AMG SL63
Hi everyone, i've been a member here for a while but have not posted in a long time. Las week I negotiated the purchase of an AMG GT roadster that was in dealer inventory. I was all set to pick up the car this Monday when the dealer informed me they could not yet deliver the car to me because of a "campaign" order to halt sales give to all dealers until repairs could be made. In searching around I found nothing on these threads except for the delays happening in Germany but there is a recall announcement about the seat belt guides issued Monday. Given that is a recall notice and not a notice to stop driving the car, I am puzzled as to why the car can't be delivered to me? They did take a deposit to secure the car and it is now marked "sold" on their showroom floor. I read that the fix for the recall would be available in mid-February. I'm anxious to get the car of course, and I am happy to bring it back when the parts arrive, but that could be a long time. Shouldn't the dealer be allowed to sell and deliver the car to me and just let the recall notice apply as they would any other owner who already has the car? Any thoughts would be appreciated!
-For what it is worth, I also have a w213 AMG Wagon on order since May. It was supposed to be a Euro delivery in October but they delayed and the car is now sitting in Germany waiting to be put on a boat. It sure sounds like AMG is having some growing pains as all these new models and unit volume increase.
-For what it is worth, I also have a w213 AMG Wagon on order since May. It was supposed to be a Euro delivery in October but they delayed and the car is now sitting in Germany waiting to be put on a boat. It sure sounds like AMG is having some growing pains as all these new models and unit volume increase.
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From: Texas
2014 S550 - SOLD, 2014 GL550 - SOLD, 2014 GL63 AMG, 2015 S63 AMG Sedan, 2015 S63 AMG Coupe
I don't think the dealer can sell the car when there is a recall pending. If you had taken delivery before the recall was issued then that's one thing but since they are aware of the recall they cannot sell the car until the issue is fixed. We live in legally charged society and I'm sure no dealer wants to put themselves in a situation where they can legally held responsible in case god forbid something bad happens.
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From: DMV
AMG GTBS, AMG GTR Pro, AMG GT, C63 AMG, Porsche Panamera 4S, RX-7 FC Turbo II
Mercedes-Benz USA (MBUSA) is recalling 1,263 model year 2018 Mercedes-Benz AMG GT, AMG GT R, AMG GT C and AMG GT S vehicles.
The seat belts may bind within the guidance loops possibly causing slack in the seat belts.
If the seat belt binds, slack may develop through occupant movement which may lead to increased personal injury in the event of a crash.
Owners will be notified of the recall in January 2018 and will receive a second letter when the parts become available, currently expected to be in February 2018.
Owners may contact MBUSA customer service at 1-877-496-3691.
The seat belts may bind within the guidance loops possibly causing slack in the seat belts.
If the seat belt binds, slack may develop through occupant movement which may lead to increased personal injury in the event of a crash.
What to do
MBUSA will notify owners, and dealers will reconfigure the seat belt guides, free of charge.Owners will be notified of the recall in January 2018 and will receive a second letter when the parts become available, currently expected to be in February 2018.
Owners may contact MBUSA customer service at 1-877-496-3691.
Thread Starter
Junior Member
Joined: Oct 2013
Posts: 24
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From: Honolulu
2018 E63s w213, 2016 911TS, 1970 280SL, 1970 280 SE cab low grill, 1961 MGA Roadster 160 2018 GTCA
Mercedes-Benz USA (MBUSA) is recalling 1,263 model year 2018 Mercedes-Benz AMG GT, AMG GT R, AMG GT C and AMG GT S vehicles.
The seat belts may bind within the guidance loops possibly causing slack in the seat belts.
If the seat belt binds, slack may develop through occupant movement which may lead to increased personal injury in the event of a crash.
Owners will be notified of the recall in January 2018 and will receive a second letter when the parts become available, currently expected to be in February 2018.
Owners may contact MBUSA customer service at 1-877-496-3691.
The seat belts may bind within the guidance loops possibly causing slack in the seat belts.
If the seat belt binds, slack may develop through occupant movement which may lead to increased personal injury in the event of a crash.
What to do
MBUSA will notify owners, and dealers will reconfigure the seat belt guides, free of charge.Owners will be notified of the recall in January 2018 and will receive a second letter when the parts become available, currently expected to be in February 2018.
Owners may contact MBUSA customer service at 1-877-496-3691.
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From: A Beach in the Med
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The MB website says the recall was "reported" on December 18, 2017. https://www.mbusa.com/mercedes/recall
I have not received notice. But inputting my VIN in the MBUSA website, the recall affects my car. Likewise, the website says, inconsistently, that the recall is "incomplete" because "Remedy not yet available." And under the "remedies" coulmn " As a precautionary measure an authorized Mercedes-Benz dealer will remove the spacer disc and add an additional sliding component to the belt guidance."
That's confusing.
I have not received notice. But inputting my VIN in the MBUSA website, the recall affects my car. Likewise, the website says, inconsistently, that the recall is "incomplete" because "Remedy not yet available." And under the "remedies" coulmn " As a precautionary measure an authorized Mercedes-Benz dealer will remove the spacer disc and add an additional sliding component to the belt guidance."
That's confusing.
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Thread Starter
Junior Member
Joined: Oct 2013
Posts: 24
Likes: 2
From: Honolulu
2018 E63s w213, 2016 911TS, 1970 280SL, 1970 280 SE cab low grill, 1961 MGA Roadster 160 2018 GTCA
The MB website says the recall was "reported" on December 18, 2017. https://www.mbusa.com/mercedes/recall
I have not received notice. But inputting my VIN in the MBUSA website, the recall affects my car. Likewise, the website says, inconsistently, that the recall is "incomplete" because "Remedy not yet available." And under the "remedies" coulmn " As a precautionary measure an authorized Mercedes-Benz dealer will remove the spacer disc and add an additional sliding component to the belt guidance."
That's confusing.
I have not received notice. But inputting my VIN in the MBUSA website, the recall affects my car. Likewise, the website says, inconsistently, that the recall is "incomplete" because "Remedy not yet available." And under the "remedies" coulmn " As a precautionary measure an authorized Mercedes-Benz dealer will remove the spacer disc and add an additional sliding component to the belt guidance."
That's confusing.
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2018 AMG GTS, 2015 911 GT3, 2017 E300, 2014 X3 35i
The MB website says the recall was "reported" on December 18, 2017. https://www.mbusa.com/mercedes/recall
I have not received notice. But inputting my VIN in the MBUSA website, the recall affects my car. Likewise, the website says, inconsistently, that the recall is "incomplete" because "Remedy not yet available." And under the "remedies" coulmn " As a precautionary measure an authorized Mercedes-Benz dealer will remove the spacer disc and add an additional sliding component to the belt guidance."
That's confusing.
I have not received notice. But inputting my VIN in the MBUSA website, the recall affects my car. Likewise, the website says, inconsistently, that the recall is "incomplete" because "Remedy not yet available." And under the "remedies" coulmn " As a precautionary measure an authorized Mercedes-Benz dealer will remove the spacer disc and add an additional sliding component to the belt guidance."
That's confusing.
Thread Starter
Junior Member
Joined: Oct 2013
Posts: 24
Likes: 2
From: Honolulu
2018 E63s w213, 2016 911TS, 1970 280SL, 1970 280 SE cab low grill, 1961 MGA Roadster 160 2018 GTCA
The recall halting deliveries is not the Dec. 18th one. It is this new one from four days ago: https://www.cars.com/articles/2018-m...1420698607460/
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The recall halting deliveries is not the Dec. 18th one. It is this new one from four days ago: https://www.cars.com/articles/2018-m...1420698607460/
Thread Starter
Junior Member
Joined: Oct 2013
Posts: 24
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From: Honolulu
2018 E63s w213, 2016 911TS, 1970 280SL, 1970 280 SE cab low grill, 1961 MGA Roadster 160 2018 GTCA
Do you have any visibility into the fix? From what I read of the January 8 recall notice, parts for the fix won’t be out for at least a month. Does Mercedes compensate dealers for this? Are they covering the flooring costs for cars it says you can’t sell? Also, I committed to the buy on January 7th, the day before the notice. Maybe I could get backdate a check to close the sale january 7th?
Last edited by pauhana99; Jan 13, 2018 at 07:25 PM.
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From: Overland Park, KS
‘24 BMW iX M60
Well misery loves company I guess. Good know it is not limited to my dealership. What I don’t get is why hold sales when the same car is being driven by current owners daily. Why not just disclose the recall and deliver the car? -after all if the car is so unsafe as to not allow any further sales, logic would dictate that they need to tell all current owners not to drive the car and drop them off at dealers immediately?
Do you have any visibility into the fix? From what I read of the January 8 recall notice, parts for the fix won’t be out for at least a month. Does Mercedes compensate dealers for this? Are they covering the flooring costs for cars it says you can’t sell? Also, I committed to the buy on January 7th, the day before the notice. Maybe I could get backdate a check to close the sale january 7th?
Do you have any visibility into the fix? From what I read of the January 8 recall notice, parts for the fix won’t be out for at least a month. Does Mercedes compensate dealers for this? Are they covering the flooring costs for cars it says you can’t sell? Also, I committed to the buy on January 7th, the day before the notice. Maybe I could get backdate a check to close the sale january 7th?
Bish
Thread Starter
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Joined: Oct 2013
Posts: 24
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From: Honolulu
2018 E63s w213, 2016 911TS, 1970 280SL, 1970 280 SE cab low grill, 1961 MGA Roadster 160 2018 GTCA
Not a lawyer, but could you imagine the legal liability that MB would be exposed to if they released a car for sale after a recall was announced, and then an occupant was injured or killed? No manufacturer would ever chance it, and I’d bet there’s a federal law in place to prevent it also.
Bish
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Bish
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It is illegal for a car dealer to deliver a new car with an open recall. The FTC will sue (pre Trump -- who knows about now) and any dealers that deliver cars that were the subject of an open recall are liable for hefty fines. Like in this case: http://www.autonews.com/article/2016...hicles-without
In researching the issue I found that 15% of Honda dealers' new cars a couple of years ago were held up by open recalls, and the dealers were hurting. I suspect the manufacturer will provide relief since it needs a healthy network of dealers to sell its products.
My local dealer told me yesterday it does not yet have the seatbelt part needed to fix the problem of the current recall. I have noticed the seat belt take up is very wonky, sometimes not working for a while. If I die in a crash I hope some of the people on here will take up a collection for my orphan and widow.
In researching the issue I found that 15% of Honda dealers' new cars a couple of years ago were held up by open recalls, and the dealers were hurting. I suspect the manufacturer will provide relief since it needs a healthy network of dealers to sell its products.
My local dealer told me yesterday it does not yet have the seatbelt part needed to fix the problem of the current recall. I have noticed the seat belt take up is very wonky, sometimes not working for a while. If I die in a crash I hope some of the people on here will take up a collection for my orphan and widow.
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From: South Florida
2018 CLS550
As far as I know, it is not a Mercedes thing. I went to pick up an M4 and there was a delivery stop on it because of a recall. I complained up and down and the dealer said "it's not us, we issue the recall and the DOT puts a stop on us delivering the car. I ended up with a different M4 (Competition Package) because it did not have a delivery stop.
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From: THE Orange County, California
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Has anyone got a GTC non cab yet??? I have yet to see one in the wild or they on the stop sale and never even made it to the retailers???
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Id assume some made it out before the stop sale.. only 5 GTC coupes on the ground (at dealers) in the whole country (3 in cali)... all edition 50's.. which will be the only ones until March probably
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Nice and those ED50's are probably way over sticker...
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