wood grain plastic craking
My 2005 CDI has interior cracks in two locations the wood grain around the shfter bezel and one the drivers side door trim near the pull. My dealer said since I am at 51k he can do nothing under warranty. The crack actually happend at about 40K but I waited to a service interval to report, bad idea in hind sight. Anyone have ideas on how to go about getting MB to pay for this? A $59k car should not have this type of issue.
Thanks Steve |
Believe me, MB is very proud of that wood grain. I had one of the tiny clamshell triangle shaped pieces replaced, the ones that are used to open the clamshell, and it was $165 installed. I can't imagine what larger pieces like the ones you describe would cost.
|
[QUOTE=Scambo;2675717]Believe me, MB is very proud of that wood grain. QUOTE]
MB claims the "leftover " pieces from manufacturing are numbered and kept ,so they can match the exact grain if it needed. |
Originally Posted by SEC1939
(Post 2675588)
My dealer said since I am at 51k he can do nothing under warranty.
|
on my 2003 the wood grain also cracked 4-o-clock location at shifter. It was replaced under MB warranty. I recall the price for the part was ~ $165
It was a very small stress crack... JM |
Originally Posted by SEC1939
(Post 2675588)
My 2005 CDI has interior cracks in two locations the wood grain around the shfter bezel and one the drivers side door trim near the pull. My dealer said since I am at 51k he can do nothing under warranty. The crack actually happend at about 40K but I waited to a service interval to report, bad idea in hind sight. Anyone have ideas on how to go about getting MB to pay for this? A $59k car should not have this type of issue.
Thanks Steve Or have a friend with the same vehicle but still under warranty goes into the dealer. Glad I haves a great SA which catering to all my need. I got my pieces changed under warranty. Now the car is in for 39xxx service, and I have asked him to change more stuff on it under warranty. Good dealer IMO. |
Originally Posted by jmorgis
(Post 2676116)
on my 2003 the wood grain also cracked 4-o-clock location at shifter. It was replaced under MB warranty. I recall the price for the part was ~ $165
It was a very small stress crack... JM |
cracking
Mine cracked at about the 4-5 o-clock position on the shifter bezel. I deal with Motor Werks in Barrington IL. Not the best dealer when it come to this kind of stuff. Does anyone have a MB corp address I could write to?
Thanks Steve |
try MBUSA.com might find it there.
|
Originally Posted by SEC1939
(Post 2676945)
Does anyone have a MB corp address I could write to?
|
Originally Posted by SEC1939
(Post 2675588)
My 2005 CDI has interior cracks in two locations the wood grain around the shfter bezel and one the drivers side door trim near the pull. My dealer said since I am at 51k he can do nothing under warranty. The crack actually happend at about 40K but I waited to a service interval to report, bad idea in hind sight. Anyone have ideas on how to go about getting MB to pay for this? A $59k car should not have this type of issue.
Thanks Steve Ask the dealer service advisor and or service manager to have a meeting with the factory DSM as he visits the dealer at least once a month...tell him the problem and ask for GOODWILL re the defective wood panel |
All times are GMT -4. The time now is 03:01 PM. |
© 2024 MH Sub I, LLC dba Internet Brands