E-Class (W211) 2003-2009

Unable to connect new phone to MB Bluetooth

Old Jan 11, 2018 | 10:36 AM
  #1  
Bluebell Mel's Avatar
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E220 CDI convertible - W212
Unable to connect new phone to MB Bluetooth

Hi, first time poster here.

I have just swapped phones from a Samsung S3 mini GT-I8190 to a Moto G 3rd Gen and am unable to connect to bluetooth in the car (2012 E220CDI convertible). Have tried searching, resetting, importing contacts......nothing works.

I know bluetooth works on the new phone as it connects to the Samsung, and I know the bluetooth works in the car as that also connects to the old phone. Just unable to connect the new phone to the car

I'm perplexed as to why this won't connect.

Any suggestions in simple idiot proof English? Will I need to go back to my old phone?

Thanks in advance.
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Old Jan 11, 2018 | 11:49 PM
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S70Houston's Avatar
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From: Sacramento, CA
2018 GLC300 4Matic; 2008 ML550 4Matic; 2004 C320
You are posting in the W211 section, your car is a W212.

You may have better luck posting in the proper forum section to get your answers.

Good Luck!
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