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-   -   2004 E500 SBC replaced for free ! ! (https://mbworld.org/forums/e-class-w211/741393-2004-e500-sbc-replaced-free.html)

Surfer69E500 04-10-2019 04:53 PM

2004 E500 SBC replaced for free ! !
 
Got the dreaded no brakes red dash 97K miles while on the freeway. Was able to get to the side and stop. Happened couple more times so garaged it. Towed it to dealer but wasn't sure if they would honor the warranty which I only heard was lifetime, didn't actually follow up and find out. They called me back and said yes it was and cost to me was zero. Awesome!

cetialpha5 04-10-2019 05:43 PM

That's good news, but it's not lifetime, it's 25 years so you probably have another 9-10 years worth of coverage. Originally it was just 10 years but they recently extended it to 25 years.

efonz 04-11-2019 05:00 AM

You must have been in traffic or already in the slow lane. I remember when I lost like 90% braking power and ended up in the middle of an intersection at a redlight. It was 4am so there were no other cars but yeah first thing I thought was I would be dead if this happened on the freeway. I guess all the complaints to the NHTSA served a purpose. Happy to hear you weren't hurt and managed to safely stop the car and that Mercedes is replacing it for free. good for them

Milkyrice 04-12-2019 09:10 AM

I REALLY wish that this warranty was extended into canada

NorsemanE320 04-15-2019 01:56 PM

How can i find out if this warranty is extended in Norway? Will the workshop give me a truthfull answer?


Originally Posted by Milkyrice (Post 7730176)
I REALLY wish that this warranty was extended into canada


Milkyrice 04-15-2019 02:40 PM


Originally Posted by NorsemanE320 (Post 7732643)
How can i find out if this warranty is extended in Norway? Will the workshop give me a truthfull answer?

I emailed MB canada directly asking about recalls and warrantys.

They pretty much gave me a standard non-answer

Redwood415 04-15-2019 02:57 PM

They have been really good as far as honoring the brake system warranties. I also had them replace entire fuel saddle tank and both modules 100% free of charge, they even detailed my car when I picked it up! Ordinarily approx. $6K service.

NorsemanE320 04-15-2019 03:22 PM

I really hope my norwegian work shop will offer me the same service if or when my SBC-unit fail.

Jerry2197 04-15-2019 04:59 PM

My 2004 E-320 is getting the SBC replaced for free right now. I'm at 147K miles.

Surfer69E500 04-15-2019 05:25 PM

I forgot to have them do the fuel tank thing as mentioned above. That will be next.

Strigoi 04-16-2019 02:24 AM


Originally Posted by Surfer69E500 (Post 7732857)
I forgot to have them do the fuel tank thing as mentioned above. That will be next.

The fuel tank is an extended warranty good for 15 years. They will only replace the tank if it's leaking.

You better hope it starts leaking soon since you have a 2004. There's a chance the warranty has already expired for you.

Jerry2197 04-16-2019 09:08 AM


Originally Posted by Strigoi (Post 7733198)
The fuel tank is an extended warranty good for 15 years. They will only replace the tank if it's leaking.

You better hope it starts leaking soon since you have a 2004. There's a chance the warranty has already expired for you.


If its cracked they will replace it.
Mine was leaking and they replaced the tank for free.

Ksadlier 09-29-2019 09:03 PM

New Zealand too
 
I'm really hoping this is covered under warrenty in New Zealand as well not having the best of time atm trying to get covered under warrenty. How did you go?

Originally Posted by NorsemanE320 (Post 7732739)
I really hope my norwegian work shop will offer me the same service if or when my SBC-unit fail.


2MERKS 10-01-2019 11:25 AM

So if I decided to call and set up a appt to have them replace the sbc unit BEFORE something goes array would they accept it? Or only when the braking system flashes the BIG red glowing notice, and scares the shi* out of me and family on a fall drive down/up Interstates of this great country would they fix it? Thoughts
2MERKS

cetialpha5 10-01-2019 11:40 AM


Originally Posted by 2MERKS (Post 7867428)
So if I decided to call and set up a appt to have them replace the sbc unit BEFORE something goes array would they accept it? Or only when the braking system flashes the BIG red glowing notice, and scares the shi* out of me and family on a fall drive down/up Interstates of this great country would they fix it? Thoughts
2MERKS

Good luck with that, let us know how it goes. It's an extended warranty so it's cheaper to them to warranty it if it fails, it's not a recall so they don't need to replace it before it fails. But who knows, maybe if you're close enough in the count something might happen.

2MERKS 10-01-2019 01:48 PM


Originally Posted by cetialpha5 (Post 7867443)
Good luck with that, let us know how it goes. It's an extended warranty so it's cheaper to them to warranty it if it fails, it's not a recall so they don't need to replace it before it fails. But who knows, maybe if you're close enough in the count something might happen.

Understood....Appreciate the reply!

plasma 10-02-2019 02:57 PM

Had my SBC replaced at an indie and currently in the process of getting my $$ refunded through MB.

2MERKS 10-02-2019 05:29 PM


Originally Posted by plasma (Post 7868456)
Had my SBC replaced at an indie and currently in the process of getting my $$ refunded through MB.

But did it go out?

plasma 10-02-2019 05:32 PM


Originally Posted by 2MERKS (Post 7868572)
But did it go out?

Yes. I had the red indicator from hell

2MERKS 10-02-2019 06:34 PM


Originally Posted by plasma (Post 7868575)
Yes. I had the red indicator from hell

Oh Wow! That's so scary

Demetrice 10-03-2019 08:53 AM

Just had my SBC replaced last week also under the 25 year warranty. Luckily I was going low speed.when it happened.

plasma 10-03-2019 09:01 AM


Originally Posted by Demetrice (Post 7869057)
Just had my SBC replaced last week also under the 25 year warranty. Luckily I was going low speed.when it happened.

The warning light is set to go off after a certain number sbc pumps. I heard it was 100,000. So when the light goes on, doesnt necessarily mean it's bad, just means the set number of pumps was meet. With that said, I'd still get it replaced when the light goes off ;)

ot1 10-03-2019 10:22 AM


Originally Posted by plasma (Post 7869064)
The warning light is set to go off after a certain number sbc pumps. I heard it was 100,000. So when the light goes on, doesnt necessarily mean it's bad, just means the set number of pumps was meet. With that said, I'd still get it replaced when the light goes off ;)

I have 164K miles, 06 E320 CDI, only got a white brake warning, brakes did not have any reduced braking, took it to a dealer they reset the counter, at 118K, everything is still good. So it seems people ignore the white warnings, until a red pops up and gives reduced braking.

2MERKS 10-04-2019 09:00 PM


Originally Posted by ot1 (Post 7869130)
I have 164K miles, 06 E320 CDI, only got a white brake warning, brakes did not have any reduced braking, took it to a dealer they reset the counter, at 118K, everything is still good. So it seems people ignore the white warnings, until a red pops up and gives reduced braking.

White brake light? I was under the impression that the system goes w/o warning.

Oldgold 10-04-2019 09:15 PM

I'm wondering if the red death notice sudden failure without warning is due to the counter being reset previously. My understanding is you get the White warning which gives you a set amount of applications before the red and you ignore it at your peril.


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