E-Class (W211) 2003-2009

SOS Tele Aid Malfunction Drive to workshop

Old May 2, 2020 | 07:28 AM
  #1  
vic07458's Avatar
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2006 CDI
SOS Tele Aid Malfunction Drive to workshop

This is my SOS...
I have a 2006 CDI with $187K miles, looks and runs like the day I got her.
My NAV became disoriented a few months ago; thought we were 300 miles away or in the middle of a lake, and I just ignored it using WAZE when needed.
Just the other day, this message appears everytime I start the car:
(phone icon appears) "SOS Tele Aid malfunction Drive to workshop".
After reading the forum, appears this is not uncommon?
How do I determine what the problem is and then remedy it?
Any help is greatly appreciated, and THANKS in advance.
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Old May 2, 2020 | 07:50 AM
  #2  
mtrevelino's Avatar
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From: The Villages, Florida
2006 E320 CDI
Try this first to see if this stops the message:

If you don't have SOS, then the SOS message comes on when the computer thinks there's a problem with it related to battery voltage. If you turn on the headlights for two minutes with the engine off it puts a drain on the battery. Later when you start the car, it notices that the voltage doesn’t match the memory value and resets the battery voltage reading in the computer. With the value reset, as the car charges up it decides it has enough voltage and turns off the SOS.

1. turn key to run but don't start
2. burn headlights for two minutes
3. turn key off

It might show the message the next time but that SHOULD BE the end of it... until next time.

Mike T.
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Old May 2, 2020 | 08:18 AM
  #3  
vic07458's Avatar
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2006 CDI
Originally Posted by mtrevelino
Try this first to see if this stops the message:

If you don't have SOS, then the SOS message comes on when the computer thinks there's a problem with it related to battery voltage. If you turn on the headlights for two minutes with the engine off it puts a drain on the battery. Later when you start the car, it notices that the voltage doesn’t match the memory value and resets the battery voltage reading in the computer. With the value reset, as the car charges up it decides it has enough voltage and turns off the SOS.

1. turn key to run but don't start
2. burn headlights for two minutes
3. turn key off

It might show the message the next time but that SHOULD BE the end of it... until next time.

Mike T.
Thanks Mike - do you think this is related tot he NAV issue as well? Seems kind of strangely connected, although happened at different times - like months different.
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Old May 2, 2020 | 08:25 AM
  #4  
mtrevelino's Avatar
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From: The Villages, Florida
2006 E320 CDI
I do not know. Attached is the complete compiled document I put together from different posts concerning the SOS error. It mentions the gps issue.
Mike T.
Attached Files
File Type: pdf
SOS error message.pdf (44.1 KB, 994 views)
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Old May 2, 2020 | 08:35 AM
  #5  
vic07458's Avatar
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2006 CDI
Originally Posted by mtrevelino
I do not know. Attached is the complete compiled document I put together from different posts concerning the SOS error. It mentions the gps issue.
Mike T.
thanks again.
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Old May 4, 2020 | 06:27 PM
  #6  
ot1's Avatar
ot1
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From: USA
2006 E320 CDI
Originally Posted by vic07458
thanks again.
Teleaid works over cellular, if it cant receive a signal it will pop up that SOS message. It uses the same antenna as the GPS, so if you GPS stopped working and the teleaid SOS displays then its the antenna or antenna connectors or splitter.
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Old May 5, 2020 | 12:59 AM
  #7  
AeonTheTerrible's Avatar
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From: Oregon
W211 E500
Originally Posted by ot1
Teleaid works over cellular, if it cant receive a signal it will pop up that SOS message. It uses the same antenna as the GPS, so if you GPS stopped working and the teleaid SOS displays then its the antenna or antenna connectors or splitter.
Isn't that only the case for vehicles manufactured after the analog/digital switch? IIRC the only options for older cars are to cancel it out through STAR (should be at no cost at the dealership even beyond warranty: mention DTB P-B-82.95/636 OCT08) or to upgrade to the mbrace TeleAid digital module (mucho $$$), which I believe you are referring to...
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Old Jun 30, 2021 | 10:58 PM
  #8  
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From: Charlotte, NC
2005 E320 CDI, 2015 GLA 250
My ‘05 CDI did that and it was a corroded connector on the antenna box in the left side of the trunk. Rain would come down, leak through where the antenna wire comes through at the bottom of the rear window, follow the antenna wire down to the little matchbox sized connector on the inner fender wall (behind the carpeted trunk sidewall liner). I popped it off (squeeze the plastic clip and pull the wire out, leaving the clip on the matchbox). I then hosted out the connector with electrical contact cleaner and filled the connectors with dielectric grease. On reassembly, grease squirted out and it was good for eight years.

But eight years was today. I’ve done it again and will find out tomorrow if it is still a fix. The connectors are more corroded this time.

BTW, although not horrible, there are a hundred fasteners to remove to get at these connectors.

Peter
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