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MBrace Concierge

Old Feb 7, 2015 | 11:56 AM
  #1  
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MBrace Concierge

Is anyone using the MBrace Concierge service?

If so, what do you use it for?
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Old Feb 8, 2015 | 06:03 AM
  #2  
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Originally Posted by michael61
Is anyone using the MBrace Concierge service?

If so, what do you use it for?
It helps in situations where you're driving and can't Google things. For example, tel. #'s, locations of parking garages, dinner reservations, directions Mbrace to Nav.
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Old Feb 9, 2015 | 11:53 PM
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I use it the same way ... anything I need with the hands on the wheel.
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Old Feb 10, 2015 | 10:55 AM
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Originally Posted by samkimg
I use it the same way ... anything I need with the hands on the wheel.
wait a minute, MBRace now has at least TWO users? holy crap, they must be dancing in the cubicles at MB development.
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Old Feb 11, 2015 | 06:24 AM
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Originally Posted by schorert1
wait a minute, MBRace now has at least TWO users? holy crap, they must be dancing in the cubicles at MB development.
It's very cool and I'm very fortunate to be able to use it. I'm also very grateful for the nice MB telephone operators who use my name to greet me when I call.
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Old Feb 11, 2015 | 08:06 AM
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Originally Posted by Cocca
It's very cool and I'm very fortunate to be able to use it. I'm also very grateful for the nice MB telephone operators who use my name to greet me when I call.
for $700 a year they ought to give you a massage...glad you found a use for it, but to look at this features list I'm pretty sure every interaction I had with MBRace would cost me about $350.

http://www.mbusa.com/mercedes/mbrace/packages

for example...the same service from lexus is $350, and the app services are free.
actually, poking around, it looks like most other brands are about half of MB's cost. MB claims that 50% of people who use the trial keep the service...that seems unbelievably high.I wonder what the actual subscriber level is?
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Old Feb 11, 2015 | 08:36 AM
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Had Teleaid and Mbrace for many years, never used it. I can see having it if you are worried about a major collision in a remote area where you might be unconscious.
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Old Feb 11, 2015 | 09:09 AM
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Originally Posted by CarolinaBluetec
Had Teleaid and Mbrace for many years, never used it. I can see having it if you are worried about a major collision in a remote area where you might be unconscious.
The car is a cellular device like any other. Manufacturers should be required to allow these devices to be unlocked and subscribed to any cellular data plan. A third party could run these services better and more inexpensively. You're forced to buy a technology and concierge package from a car company.

The free market could easily get tiered services down to $15 to $25 a month.
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Old Feb 11, 2015 | 05:05 PM
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Originally Posted by schorert1
for $700 a year they ought to give you a massage...glad you found a use for it, but to look at this features list I'm pretty sure every interaction I had with MBRace would cost me about $350.

http://www.mbusa.com/mercedes/mbrace/packages

for example...the same service from lexus is $350, and the app services are free.
actually, poking around, it looks like most other brands are about half of MB's cost. MB claims that 50% of people who use the trial keep the service...that seems unbelievably high.I wonder what the actual subscriber level is?
MBrace doesn't provide the massage. My seats take care of that. I used to own a Lexus....................................
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Old Feb 12, 2015 | 11:16 AM
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I canceled after the free trial, couldn't find a purpose for it. Plus the MBrace app didn't work... At all
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Old Feb 12, 2015 | 01:23 PM
  #11  
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Originally Posted by schorert1
The car is a cellular device like any other. Manufacturers should be required to allow these devices to be unlocked and subscribed to any cellular data plan. A third party could run these services better and more inexpensively. You're forced to buy a technology and concierge package from a car company.

The free market could easily get tiered services down to $15 to $25 a month.
Surprise! a third party is running it. It was originally provided by Hughes Telematics which was acquired by guess who? Verizon They are now Verizon Telematics which supplies services for Mercedes, Volkswagen, and State Farm.
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Old Feb 12, 2015 | 05:00 PM
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Originally Posted by CarolinaBluetec
Surprise! a third party is running it. It was originally provided by Hughes Telematics which was acquired by guess who? Verizon They are now Verizon Telematics which supplies services for Mercedes, Volkswagen, and State Farm.
I'm sure they got the cost down,... their cost, not ours.
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