you can also look into a product called Iron-X designed for that purpose.
I discovered rust (specks and tiny chips) on my new E350 - Please advise
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Super Member
Joined: Sep 2014
Posts: 562
Likes: 43
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I discovered rust (specks and tiny chips) on my new E350 - Please advise
Unfortunately, 2 weeks after leasing a 2015 E350 I noticed specs of rust. I first noticed them on the trunk but they are also on the hood of the car.
I feel foolish for not thoroughly checking the paint the day I picked up the car. You can only notice the specks upon close inspection. You can actually feel the larger ones under your finger.
It's diamond white paint. Please see attached pictures.
I plan to go to the dealership on Monday to show them.
What do you guys advise to do? Thanks for the feedback.
I feel foolish for not thoroughly checking the paint the day I picked up the car. You can only notice the specks upon close inspection. You can actually feel the larger ones under your finger.
It's diamond white paint. Please see attached pictures.
I plan to go to the dealership on Monday to show them.
What do you guys advise to do? Thanks for the feedback.
MBWorld Fanatic!
Joined: Oct 2011
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From: Athens, GA USA
2011 E63, 2011 Hyundai Genesis 4.6 v8, 2013 GMC Denali XL, 1965 Ford Mustang, 2005 Merc. E500
I am sure the dealer will correct it under warranty. I had defective paint on a 1989 Mazda 929 in the fall of 1988. After owning it for 2 days Mazda took it back and gave me another car of same color, model etc.
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Joined: Apr 2015
Posts: 187
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2013 E350 Sport
I would NOT mess with this yourself regardless of how minor it may be. Last thing you want is for it to not go as planned and them not take responsibility for it. Have them document it and deal with it 100%. That way if something goes wrong they are fully responsible.
This link tells how it should be properly removed, stating to NOT use clay: http://www.carwash.com/articles/89042-what-is-rail-dust
This link tells how it should be properly removed, stating to NOT use clay: http://www.carwash.com/articles/89042-what-is-rail-dust
"Never use clay to remove rail dust because all that does is break off the tip of the metal particle, leaving a part of the metal still on/in the paint and when it rusts the spots will come back."
Last edited by DJ Hellfire; May 16, 2015 at 10:51 AM.
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Yes it is. It is rail dust embedded in the clear coat. It is metal, not aluminum and it rusts, and will continue to rust until removed. It has nothing to do with what the car is made of. It is a foreign material. Many manufacturers cover their cars in vinyl wraps on the horizontal surfaces(hood,trunk,top) to avoid the collection of this debris during transit, especially if transporting via rail car.
Last edited by RA72825; May 16, 2015 at 11:42 AM.
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Have seen or had these rust specks in clear coat of every white car we have had or friends have had
Annoying for sure
Annoying for sure
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From: Huntington Beach, Ca.
'17 Jaguar XF
....This link tells how it should be properly removed, stating to NOT use clay: http://www.carwash.com/articles/89042-what-is-rail-dust...
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2009 Subaru WRX, 2011 E550
Iron out
This is an easy fix. There is a product called Finesse Iron Out- Iron remover. I use it a couple times a year, usually in the early spring and fall. It is an amazing product, just spray it on and let it dissolve the iron. As it works it turns bright purple. It is amazing how much iron gets stuck to the finish from the brake pads and rotors. Even in areas that have no visible specks. This is a very simple procedure completely safe for the do-it-yourselfer. The worst part is that is smells like a perm, like when my mom used to give herself a perm at home...yuck. After that I clay, polish, seal, then wax, showroom shine!! There is a great bunch of guys in New Jersey at Detailers Domain. Just google their name, they and their website is very helpful. From your pics, it might take a couple applications to totally remove it all.
Good luck!!
Good luck!!
Thread Starter
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Just an update...
I went back to the dealer and the service department told me it would cost about
$170 bucks to detail the car.
I then spoke with the general manager who said that cars are never delivered to the customer dirty like this. He said in his 31 years experience he has never seen this happen. I told him it's rail dust. He asked if I parked under a tree (LOL)
I told him it's rust and he denied that it's rust!
Anyway... after some back and forth he agreed to have the car detailed free of charge.
The car looks great and is smooth as butter.
Thanks for your help guys!
I went back to the dealer and the service department told me it would cost about
$170 bucks to detail the car.
I then spoke with the general manager who said that cars are never delivered to the customer dirty like this. He said in his 31 years experience he has never seen this happen. I told him it's rail dust. He asked if I parked under a tree (LOL)
I told him it's rust and he denied that it's rust!
Anyway... after some back and forth he agreed to have the car detailed free of charge.
The car looks great and is smooth as butter.
Thanks for your help guys!
Member
Joined: Apr 2015
Posts: 187
Likes: 3
2013 E350 Sport
Just an update...
I went back to the dealer and the service department told me it would cost about
$170 bucks to detail the car.
I then spoke with the general manager who said that cars are never delivered to the customer dirty like this. He said in his 31 years experience he has never seen this happen. I told him it's rail dust. He asked if I parked under a tree (LOL)
I told him it's rust and he denied that it's rust!
Anyway... after some back and forth he agreed to have the car detailed free of charge.
The car looks great and is smooth as butter.
Thanks for your help guys!
I went back to the dealer and the service department told me it would cost about
$170 bucks to detail the car.
I then spoke with the general manager who said that cars are never delivered to the customer dirty like this. He said in his 31 years experience he has never seen this happen. I told him it's rail dust. He asked if I parked under a tree (LOL)
I told him it's rust and he denied that it's rust!
Anyway... after some back and forth he agreed to have the car detailed free of charge.
The car looks great and is smooth as butter.
Thanks for your help guys!
Super Member
Joined: Oct 2014
Posts: 748
Likes: 27
From: Zion
W212 E550 4M P2
Good luck! I'm sure your rig will be fine.
Member
Joined: May 2010
Posts: 138
Likes: 16
2010 E350 Luxury 4Matic
This is an easy fix. There is a product called Finesse Iron Out- Iron remover. I use it a couple times a year, usually in the early spring and fall. It is an amazing product, just spray it on and let it dissolve the iron. As it works it turns bright purple. It is amazing how much iron gets stuck to the finish from the brake pads and rotors. Even in areas that have no visible specks. This is a very simple procedure completely safe for the do-it-yourselfer. The worst part is that is smells like a perm, like when my mom used to give herself a perm at home...yuck. After that I clay, polish, seal, then wax, showroom shine!! There is a great bunch of guys in New Jersey at Detailers Domain. Just google their name, they and their website is very helpful. From your pics, it might take a couple applications to totally remove it all.
Good luck!!
Good luck!!
