E-Class (W212) 2010 - 2016: E 350, E 550

Hands Free Trunk not opening!

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Old 01-02-2017, 03:00 PM
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2014 E350
Hands Free Trunk not opening!

whats up folks! my 2014 E350 is having a issue , ive try to kick under the bumper so the trunk can open, and its not working! i replace the remote batt and still not working ! any advice?? thx Happy 2017
Old 01-02-2017, 04:27 PM
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2010 Mercedes E550 4matic Sport P2, Driver Assistant, Night Vision, Parktronic and Panorama Sunroof
Originally Posted by Paullo
whats up folks! my 2014 E350 is having a issue , ive try to kick under the bumper so the trunk can open, and its not working! i replace the remote batt and still not working ! any advice?? thx Happy 2017
Try kicking it harder?
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Old 01-02-2017, 09:48 PM
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Mine: 2014 E550 4matic; Hers: 2016 CLS 400 4matic
The sensor is kind of funky - you need to swipe back and forth a bit towards the middle of the bumper. On the upside, the press-a-button closing works well
Old 01-02-2017, 10:22 PM
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Yea thanks for the advice , tomorrow I'll check the sensor. Under the bumper right?

Originally Posted by Munich77
The sensor is kind of funky - you need to swipe back and forth a bit towards the middle of the bumper. On the upside, the press-a-button closing works well
Old 01-03-2017, 08:57 AM
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Was it working before, or is this the first time you are trying it?

On my car, it's not just about putting your foot under the car, you have to pull your foot back out as well, in one fluid motion. Don't leave your foot under there. Once you get the hang of it, the trunk will open and close reliably.

Good luck.
Old 01-03-2017, 09:01 AM
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yes it was working before! i don't drive the car that often, my wife does! but with the holidays i went shopping and my hands were full of things ,and by the time that i approach to the trunk swipe my foot under the bumper NOTHING HAPPENS! idk if can be a dirty sensor.... is the sensor located under the car?
Old 01-03-2017, 03:01 PM
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You might need to get into the trunk from the inside. Do you have a passthrough? I think all vehicles have an emergency latch in the back of the trunk for anti-kidnapping or something.
Old 01-03-2017, 03:22 PM
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Try cleaning the sensor.
Old 01-04-2017, 10:03 AM
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Do all E350s have this feature? I just bought mine pre-owned with P1 and Sport package. Still learning the options it has.
Old 01-04-2017, 10:29 AM
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Originally Posted by bgruhn76
Do all E350s have this feature? I just bought mine pre-owned with P1 and Sport package. Still learning the options it has.
I have the 2014 E350 P1 and mine has it. Not sure if it comes on everyone of them. Wanted to ask where you bought yours at because I picked mine up from a MB dealership and they have a concierge to walk you through every option of the car. It was awesome. They hooked my phone up via bluetooth, explained practically every button. Only thing they missed was how to open the hood. That little lever is hidden pretty good.
Old 01-04-2017, 11:35 AM
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Sensors, associated harness, etc. are located behind rear bumper, see diagram. To confirm you have this feature run VIN check for code 871 here: http://www.vindecoderz.com/
Attached Thumbnails Hands Free Trunk not opening!-capture.jpg  

Last edited by konigstiger; 01-13-2017 at 03:32 PM.
Old 01-04-2017, 01:00 PM
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Originally Posted by blueshound
I have the 2014 E350 P1 and mine has it. Not sure if it comes on everyone of them. Wanted to ask where you bought yours at because I picked mine up from a MB dealership and they have a concierge to walk you through every option of the car. It was awesome. They hooked my phone up via bluetooth, explained practically every button. Only thing they missed was how to open the hood. That little lever is hidden pretty good.

I bought it from a Honda dealer (next to Benz dealer) as a lease turn in. They knew less than I did. I've learned about 98% of it so far. Still figuring out which options it came with.
Old 09-17-2019, 05:22 PM
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Originally Posted by Paullo
whats up folks! my 2014 E350 is having a issue , ive try to kick under the bumper so the trunk can open, and its not working! i replace the remote batt and still not working ! any advice?? thx Happy 2017
Do you fix it?
Old 09-17-2019, 05:31 PM
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Bumping an old thread is one thing, but doing so with an cryptic, unintelligible question is no help, either.
Old 01-31-2020, 09:17 AM
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Where is the sensor???

Originally Posted by davidjohnbamber
Try cleaning the sensor.
Where is the sensor???
Old 01-31-2020, 12:20 PM
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