E-Class (W212) 2010 - 2016: E 350, E 550

Backup Camera Not Available

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Old 05-02-2018, 02:45 PM
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2016 E350 Sport 2WD
Backup Camera Not Available

There are times when I get a message that the backup camera is not available. Doesn't seem to follow any particular pattern that I can discern, and it becomes available as suddenly as not available. Any solutions??
Old 05-02-2018, 03:11 PM
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2010 e550 p2
Originally Posted by Sunnyslope48
There are times when I get a message that the backup camera is not available. Doesn't seem to follow any particular pattern that I can discern, and it becomes available as suddenly as not available. Any solutions??
might be a bad contact
there is a thread here about it
Old 05-02-2018, 04:07 PM
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^^ this as first check.
I had the same thing last year. I got back there and disconnected the connector at camera harness, added a bit of dielectric grease and reconnected. No issues since. IMO the connect/disconnect process helps clean the contacts, the grease maybe helps reduce future oxidation.
Old 05-04-2018, 09:33 PM
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Is the connector located very near the camera or more forward, near the chassis wiring harness, the other end of the camera harness?
Old 05-06-2018, 09:42 AM
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Whole 360 camera setup not working:

Please help.
Old 05-06-2018, 01:07 PM
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Originally Posted by Sunnyslope48
Is the connector located very near the camera or more forward, near the chassis wiring harness, the other end of the camera harness?
I recall that it is located inside the trunk lid lining. There is another thread about locating and checking the connector.
https://mbworld.org/forums/e-class-w...ar-camera.html
Originally Posted by raja777m
Whole 360 camera setup not working:
Please help.
Have you tried rebooting comand by holding in power button until screen/unit cut out? Those reboots help if comand gets buggy.

Last edited by thefisch; 05-06-2018 at 01:11 PM. Reason: added link
Old 05-07-2018, 08:21 AM
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Originally Posted by thefisch
Have you tried rebooting comand by holding in power button until screen/unit cut out? Those reboots help if comand gets buggy.
For a whole day it didn't show up, as I was restarting the car many times I didn't felt the need of restarting the COMAND.
Anyway, my car is like super man and the evil eye is the kryptonite.
I left it under the sun and things started working again.
Old 05-07-2018, 09:46 AM
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Originally Posted by raja777m
For a whole day it didn't show up, as I was restarting the car many times I didn't felt the need of restarting the COMAND.
Anyway, my car is like super man and the evil eye is the kryptonite.
I left it under the sun and things started working again.
Glad to hear it is working again. It seems to me at least that comand goes into suspend/sleep mode when the car is turned off but it still uses some power. Whereas the hard reset of comand cuts full power to comand and it goes through a full reboot which helps with some bugs.
Old 05-07-2018, 09:18 PM
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Originally Posted by thefisch
I recall that it is located inside the trunk lid lining. There is another thread about locating and checking the connector.
https://mbworld.org/forums/e-class-w...ar-camera.html
Have you tried rebooting comand by holding in power button until screen/unit cut out? Those reboots help if comand gets buggy.
Thanks for that link. I believe the problem I sometimes have is somewhat different than the camera just doesn't work. I get a message on the screen that says something to the effect that the rearview camera view is not available. This may be a small difference, but the screen comes up, and the message is displayed. I will be looking at the connections and wiring as soon as my DeOxit arrives. I drove from AZ to KS a couple of weeks ago and the camera was not available, but as soon as I decided to create a post and look for the exact specific message, the camera has worked correctly every time.
Old 05-22-2018, 12:12 PM
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See attachments.
Attached Files
File Type: pdf
install backup camera.pdf (306.5 KB, 284 views)
File Type: pdf
install trunk lid handle.pdf (448.7 KB, 96 views)

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