E-Class (W213) 2016 - 2023

Soft Close Doors

Old 03-23-2017, 01:06 PM
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2017 E43 - P3, Burmester 3D audio, Acoustic package, Heated & Cooled seats, Selenite Grey/Black
Soft Close Doors

Former lurker, now a member. I have a loaded E-43 on order, it's now been six months. Does this car come with soft close doors? Supposed to get car this April.
Old 03-23-2017, 01:30 PM
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If you have ordered it, then yes.
Old 03-23-2017, 02:39 PM
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It does not. Thank God. Simply another trip for repair. Like the fragrance dispenser a solution to a problem no one ever knew existed and that is another source of future problems.
Old 03-23-2017, 03:43 PM
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I've had soft close doors on various cars for many years. I've never had a problem with them.
Old 03-23-2017, 05:34 PM
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they are not available in the States in the 2017 model year but are an option in 2018
Old 03-23-2017, 05:40 PM
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Originally Posted by ua549
I've had soft close doors on various cars for many years. I've never had a problem with them.

Same here. never a problem
Old 03-24-2017, 12:35 PM
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I had them on my '14 BMW 640... but don't miss them at all. I had to remember to close the doors gently on one car and regular on our other car- and I really didn't see the point. It's really easy to close our doors. Seems to be a solution in search of a problem to me too...
Old 03-24-2017, 05:48 PM
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I had them on my 2008 Lexus LS460 that I owned for eight years. My wife and I used the feature, but none of our guests ever did. Most people are not aware this feature even exists. Even when we told them about the soft closing doors, by habit they slammed the doors anyway. When I demonstrated the feature and closed the door for them, they would often reopen the door and pull it closed again, thinking that it was not fully latched.

Personally, I would like to have them on my E300, but I am getting used to the old method of firmly closing the door, just as I do on my E350 coupe.
Old 03-25-2017, 06:16 AM
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Originally Posted by jsclarke
I had them on my '14 BMW 640... but don't miss them at all. I had to remember to close the doors gently on one car and regular on our other car- and I really didn't see the point. It's really easy to close our doors. Seems to be a solution in search of a problem to me too...
Why did you have to remember to close doors gently on one of the cars? On an MB with soft-close doors, it does not matter if you slam the doors or not (except the noise ).

I understand you have to remember to slam the door on the car that does not have soft-close doors. Might forget if mostly driving a car with soft close doors.

I mostly slam the doors even on the V222, consider soft-close more of a back-up, closing the door if I happened to be too gentle. Then if I want to avoid the noise from slamming the door, I close it slowly.
Old 03-25-2017, 12:19 PM
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^^ exactly, you shouldn't have to change your habits. Its a nice feature to have only for those instances that people dont slam it hard enough and the car does it for you.
Old 03-25-2017, 03:32 PM
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Originally Posted by joshg1001
^^ exactly, you shouldn't have to change your habits. Its a nice feature to have only for those instances that people dont slam it hard enough and the car does it for you.
I've had passengers slam doors too hard causing damage to the internal window mechanism.
Old 03-25-2017, 09:02 PM
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Originally Posted by joshg1001
they are not available in the States in the 2017 model year but are an option in 2018
FYI, I just ordered a new 2017 GLE350 4MATIC with the soft-close doors option ($550) through an Oregon dealer. You can see it as an option on the MB Entertainment and Convenience build page.
Old 03-26-2017, 12:41 AM
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Originally Posted by bicyclista
FYI, I just ordered a new 2017 GLE350 4MATIC with the soft-close doors option ($550) through an Oregon dealer. You can see it as an option on the MB Entertainment and Convenience build page.
My comment was directed towards the W213 E class
Old 05-08-2018, 09:33 PM
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I don't understand why this soft close thing does not work instead in a way as to stop people from slamming the doors. that's the all purpose: not making noise and not damaging the internal components in the door (windows, lock, etc)

let the electro-mechanical door motors stop the motion just before when you are closing the door hard and then let it close it softly.

Porsche has already a somehow reverse system where opening the door it stays locked at that position, whatever it is, and not the usual 2 or 3 well-defined stop positions.
Old 05-08-2018, 10:12 PM
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I like the way the soft close doors work. Nobody I know (since a 56 VW) has ever slammed a car door. It must be a US car thing. One simply swings the door near the door jam and it closes itself.
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Old 05-08-2018, 10:29 PM
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Originally Posted by ua549
I like the way the soft close doors work. Nobody I know (since a 56 VW) has ever slammed a car door. It must be a US car thing. One simply swings the door near the door jam and it closes itself.
that's curious. in Europe you don't get this. most people slam doors. one of the reasons is that the soft close doors are very recent and almost no car has it, so people are already hardwired to slam somehow the doors and if they don't, they tend to open and close the door again to be sure. but then comes the ones that simply don't care about other people's cars and just slam the doors hard.
Old 05-09-2018, 01:38 AM
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Exactly, who knows if you have soft close doors or not? Why risk having to re-close a door?
Old 05-09-2018, 08:38 AM
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That's why I drive German cars. They have door latches that work properly. I think the habit of slamming doors came from cheap cars with poorly designed latches - GM, Ford, Fiat, Renault, ...
Old 05-09-2018, 09:39 AM
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Everyone that rides the car still slams them. Waste of time and down the road additional expense when if and when it breaks.
Old 05-09-2018, 11:38 AM
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Originally Posted by c4004matic
Everyone that rides the car still slams them. Waste of time and down the road additional expense when if and when it breaks.
That must be a northerner mindset or someone who drives poorly built vehicles. I've never encountered someone who slams doors. Some of the cars I ride in have even better soft close doors where one simply touches a button similar to the trunk control.
Old 05-09-2018, 12:36 PM
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Originally Posted by ua549
That must be a northerner mindset or someone who drives poorly built vehicles. I've never encountered someone who slams doors. Some of the cars I ride in have even better soft close doors where one simply touches a button similar to the trunk control.
Yep an E43 and GLS 550... all pure trash
Old 05-09-2018, 01:33 PM
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Why would you mistreat a car, especially a Mercedes by slamming the doors? Do you treat your house the same way?
Old 05-09-2018, 06:10 PM
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The best or nothing
Soft close is a good feature.
With E-Class - nice to have
With S-Class - must have
Old 05-09-2018, 06:11 PM
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Originally Posted by ua549
Why would you mistreat a car, especially a Mercedes by slamming the doors? Do you treat your house the same way?
Some people slam even a toiled lid. They are just way too strong
Old 05-10-2018, 01:18 AM
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Originally Posted by ua549
Why would you mistreat a car, especially a Mercedes by slamming the doors? Do you treat your house the same way?
There must be a disconnect from what we are saying and how you are interpreting it. We are saying that passengers do not know you have soft close doors, and they will simply slam shut the door like a normal person. This has nothing to do with their geographical upbringing. It is just the way people have closed car doors for decades. If you are talking about an owner, or immediate family that rides in the car, then yes, they can be trained to just let the door close on their own. But it is unrealistic to think that people will not slam shut the door anymore just because you have soft close doors.

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