gorillamunch

I am picking up my new E400 Wagon in Canada tomorrow, so I went to download the Mercedes Me App on my iPhone ... only to see its not available on the Canada iTunes store.

It was however available on the US iTunes store (I have a US Credit card for that) but am wondering if anyone has used a Mercedes app in Canada? There seems to be a lot of functionality built into the apps ....

Thx.

iammrsam

as far as I know (i too am in canada...) the Mercedes Me app isn't available here. when it comes to customer experience (system/map updates, apps, etc...), we seem to have been relegated to 3rd class status compared to Europe and the US

petee1997

I think Mercedes Me requires MBRACE to function. Canadian cars do not have that option.

Proeliator2001

You're not that third class. Mercedes me app hasn't worked for me for ages. Seems it's been down for a long time with no fix in sight judging by other UK forum posts. No idea what MBRACE is so it's obviously not a requirement in the UK and can't be precluding use in Canada.

eas43

Yep, pure BS. I want to remote start my car and park it using my iphone. There's bound to be a way...

midcityeng

Hello, what year is your E class? We may have a solution for you.

gorillamunch

2017

Steph Wey

Please share your solution. Thanks.

bellavance

Dealers says Mercedes Me (including Traffic) will become available for my 2018 E300 soon ... how soon is soon ... nobody knows.

Eriktgy

Taking delivery of my 2018 E300 on friday here in Vancouver, the dealership told me that Mercedes Me is coming to Canada in the 4th quarter of 2017 or 1st quarter of 2018. No info on what features it will have compared to the US version though.

Egonvdv

so u guys can't even "control" the car through the website?

sonichanxiao

Has anyone managed to use the remote parking app on their E-class yet? I guess this is part of the Mercedes Me service feature.

Plus, the Remote Parking app says is not compatible with any of my Android phones, OS is up to date, don't know why, any idea?

Even I managed to download the Remote Parking app from 3rd party site, after install, there is no Canada or US option in the country list, only European countries.

Rainers

I think your being fooled, the parking option is not available yet and my dealer has been promising that for almost a year. I should of never taken delivery without a demo on my car first. The dealer now blames Mercedes and are washing their hands.

i guess they got the sale and that’s all they cared about

sonichanxiao

Which parking option are you referring to? Parking Assistant and Parking Pilot? They are in the E class since 2017 model I believe. But the remote parking I have seen on their official review for E-class, most likely produced in the europe is not here, at least not in Canada.

ua549

If you try to install the app in an unsupported country, you'll get an error. I suspect that the app may be checking the sim for a country code. I have the app, but until my next trip I don't have a European sim. The app is compatible with my Galaxy S6 Android phone.

sonichanxiao

Thanks.

Do you know if the car's hardware is capable to do so or it may need additional parts to support the remote parking pilot feature for the E class shipped to North America?

I downloaded the app from 3rd party site and installed, no problem. But It seems it requires you to have a Mercedes me account, which requires you having an Europe address and purchase the service to use it.

I guess it is not hard to buy an Europe SIM online, but to make sure it works at USA or Canada might be a challenge.

cokenfries

bellavance

Dealer told me yesterday that Mercedes Me is delayed until third quarter of 2018 for Canada. Sigh ... they sure are slow ...

I'd like to have it for the Traffic Service Option.

jerhu

Mercedes Me will be available supposedly in the Fall of this year in Canada. But it will also only be available to 2019 year models.

cokenfries

Eriktgy

Dealer informed me that it will only be available to 2019 models...

bellavance

Dealer also told me it would be available for 2018 models. No upgrade available for 2018 models?

How do they say that: The best or nothing ... or BMW next time ...

MikeO3

Here is a link to the Mercedes Canada web page in reference... There is a Sign Up Now at the bottom of the page to get the e-newsletter spam from MB.

bellavance

Dealer says it will also be made available for these 2018 vehicles: S E GLE GLS SL SLC. Let's hope ...

Go5