sleeperZ96BT

Marc & Jeff had the best prices. Jeff was a touch cheaper than Marc for my car but BOTH got back to me really fast with limited/no chasing on email only. Looks like you got what you wanted without much hassle so congrats.

Iggier

I haven't posted here in ages but just wanted to give a big thumbs up to Erin Mahre at Smothers European/MB of Santa Rosa. Bought my 2016 C300 on Saturday at my stealership on the East Coast and yesterday took care of the 7/75 ELW and 4-year prepaid maintenance with Erin for a savings of 55% over my dealer's pricing. And she immediately replied to my email, on a Sunday! Yay Erin.

If you need a MB warranty, pre-paid maintenance, tire/wheel warranty, etc. contact her:

Erin Mahre
Finance Manager
MB Santa Rosa (CA)
Direct 707-521-3996
erin@smotherseuropean.com

foxberry

Another vote for Jeff Jackson of Tafel MB in KY. Left him a VM message and he called me back within 15 minutes. Whole transaction took 5 minutes...Jeff was a pleasure to deal with on a 7 yr/100k ELW...and he is a new C450 AMG owner as well!

arirwin

I called/emailed Jeff Jackson, Jeff Santos, Marc Rose Dan Boone and Erin Mahre. I heard from all except Marc Rose. Erin had the best price for the 6/100k and was great to work with [2014 GLK 250.

ADD0514

Any comment on the following is greatly appreciated.
I'd like to obtain the ELW & First Class Appearance package (FCA) and called Jeff, Marc, Dan, and Erin. Jeff was quick and offered the lowest pricing on ELW. Dan was almost the same. Marc strung me out for 2 weeks then told me to buy the lowest quote, not from him. Erin doesn't answers email or phone message. Jeff can't sell FCA and my local dealer breaks up the FCA and charges $$$$ for each piece.
Where can I get the FCA for a reasonable price in California?

Thanks in advance for your time and help.

howardwen33

I bought the ELW and prepaid maintenance without ANY discount when I purchased my new glc300 from MB dealership in Rocklin CA. Is it possible to cancel them and re-purchase from Jeff, Marc, or Erin?? Thanks in advanced.

tivoboy

The ELW warranties are all fully refundable if never activated.

But I'm not sure if you can then add it back again? You might have to pay a premium or might not get the same deal.

Mavrogenis

I just cancelled my 2010 C-Class ELW, with 2 months left on the contract, because I trade-in the C-Class. Never had a warranty claim on the ELW. The dealer that bought the C-Class processed an ELW refund thru MBUSA. It takes 6-8 weeks for MBUSA to issue a refund and they issue it ONLY to the dealer from whom you purchased the ELW. That dealer then has to send you a check. Seems like a crazy system and why take up to 2 months?

A Note about Erin Mahr: I've purchased 3 MBs from Mercedes Benz of Santa Rosa and ELW's on all three. She provided an excellent price for the first ELW in 2004 but would not deal at all on the other two ELW purchases. I suspect but have no proof that to competative pricing on ELW leave so little profit that it's not worth the effort to make the sale. I'm leasing now so don't need an ELW.

baredwar

I just purchased a GL450 2015 with only 7407 miles from a dealer a week ago. I'm the second owner and their is still
manufacturer’s waranty on the GL450 it expires in 2.5 years. I still have 29 months or 42,593 miles,
I was offered an additional extended warranty from the dealer's through a third party company(Warrantech) for 3yrs @$3900
but I declined and would like to know if I'm eligible form any ELW or any of the MB warranty programs.

Any advice would be appreciated.

last details of Carfax report shows

02/26/2016 Mercedes-Benz of Smithtown
Saint James, NY
631-265-2204
mbofsmithtown.com Pre-delivery inspection completed
Oil and filter changed
Safety inspection performed
Washed/detailed
02/26/2016 New York
Inspection Station Passed safety inspection
Emissions inspection performed

02/05/2016 7,407 Dealer Inventory Vehicle offered for sale

Mavrogenis

Good move not buying a 3rd party warranty. Yes you can buy the MB Extended Limited Warranty, ELW, from any MB dealer as long as your the original warranty is still valid. Some dealers will charge you a penalty, I think it's 15% but maybe higher, for not buying when the car was new. The price for the ELW is negotiable. There are also 3 different options 1,2&3 year extensions and mileage up to 75,000.
There are several posts on this forum concerning the dealers with the best prices for the ELW.
Good Luck

Rickcls550

We also bought a car and warranty recently from Mercedes of Rocklin. I told the finance person that I was going to shop around for a warranty and was told very clearly that if we wanted an extended warranty added to the CPO that we must buy it when we purchase the car.

I have since found this forum and called several of the dealers that others have used here. One quote for and ELW and maintenance agreement would save us $2500. Another finance manager, mentioned in this forum and in the same area, was very uncomfortable talking to me when I said I had already purchased a warranty but was going to cancel it. She told me I got a good deal and that she wouldn't cancel it if she were me.

So, first I want to hear why Rocklin told me what they did, but then I will cancel it and save a lot of money.

jbroussard

I had lost track of when my CPO 1-year warranty was due to expire, so I wound up being hard against the calendar to get my desired two-year extension. I emailed Jeff plus two other frequently mentioned folks on this forum. Jeff responded three minutes after my initial email to him - no response from the others. No time to comparison shop, but the price was about what I was expecting. The entire transaction was finished within an hour, and 30 minutes of that time was me waiting to see if the other two would respond. Jeff was quick, congenial, and professional.

Contact info for Jeff Jackson - jjackson@TafelMotors.com

baredwar

Thanks I received a call from Jeff Santos and he was very helpful.
Just got a quote from him. Thanks all for your help.

He was extremely helpful and knowledgeable.

baredwar

Hi. Would anyone be able to share the latest MSRP and cost from the dealer of:
Pre-paid maintenance - 3 year / 30,000 miles and 2 year/ 20,000 miles

I already have 7500 miles on my car and the second owner. Does this maintenance period (2-year or 3 years) start on my first service date? Or, from the first date I purchased the car? Thanks.

hlong290494

The prepaid maintenance cost is pretty consistent across dealer so you can call any dealer and they will give you the price.

thenew3

You can check MBUSA and it'll list the MSRP for the PPM package. Don't pay above this price. Some dealers will discount it a little ($50 or so) from the MBUSA list price but most will charge the list price.

As far as the date, the PPM will expire 3 years from the date of the PPM purchase for a 2 year/2 service plan, or 4 years from the date of the PPM purchase for the 3 year/3 service plan.

For example, I purchased my 3 service PPM in August 2014, the paper work shows it expires on August 2018 (4 years after the PPM purchase date) or after 3 services, whichever occurs first. (Car was Purchased April 2013 for reference).

tivoboy

How does the PPM work? Is it next maintenance items, or just the regular order of items.

for example, my dealer gives the first complete maintenance for free at 1 yr or 10K miles.

I didn't want to buy the PPM at the time as it would have possibly been a throw away for the first service. So, I'd like to buy it right AFTER the first free maintenance, and have the next four years done. Is that possible?

thenew3

PPM covers required maintenance items for the next 2, 3, or 4 services.
If you have 1 free service from your dealer, then you should wait until after you complete that free service, then buy a PPM. The PPM would then cover the next 2, 3, or 4 services depending on which one you purchased.

Note the PPM only covers required items. there are a number of "recommended" items in the service manual that is not covered.

El Cid

My ELW runs out in Nov and dealer emailed that I can get a one or two year extension through them.
Has anybody done this and what are the prices? My car only has 22,000 miles, but will be 7 years old in Nov.
Thanks,

cheenu

Hi,
Bought elw on 2015 s63 sedan from Marc Rose. Great experience, very quick transaction.
He is definitely the man to talk to.

Thanks

Jas Su

I purchased an ELW 7 yrs. / 75k miles for my 2016 C300 from Jeff Jackson of Tafel MB in KY.
Thanks jeff and everyone!

Amin Skaf

I purchased one from Romina at WISimonson MB Santa Monica (same dealership as Marc Rose). My car is a '14 CPO E550. It was $2300 to extend it for 2 years, unlimited mileage. Is this a good deal? It felt like a better than the $3k I purchased my 6year/125k on my C250C from Erin in MB Santa Rosa, which seemed to be great at the time. Your thoughts would be very much appreciated as I don't know what to compare to!

whiteC3002016

Am not sure if your car comes under TIER 1 but i was qouted $1800 for a 2016 C300 CPO.

RyanL12

In December Mercedes-Benz is not charging the 15% surcharge in for buying extended warranty after 30 days from the time of sale. If you are still covered under your manufacture's 4 year/50K warranty and you would like more coverage, I am a certified MB dealer, I will be happy to give you a great deal. Call Ryan at 1-802-846-3697 with your VIN # before the 31st.

Amin Skaf

Hi Ryan,

Yesterday I was informed by a finance director at one of the MBs in SoCal that you could not cancel and re-purchase. Is this true?