Originally Posted by AMG1919

What's the name of the dealership? Who took care of you? I like to call them and see if I can one from them. Thanks

Originally Posted by shabl

Jeff Jackson provided the lowest price and best customer service. He was extremely efficient, very courteous, professional and polite. He gave me a quote very quickly over the phone. He was able to beat the quote my local dealership gave by 2,000 dollars and he beat Mark Rose's quote by 900 dollars. He was also very nice to let me know that MBUSA was considering to remove the 15% surcharge fee for ELWs and told me to wait a few days so he could be sure by getting confirmation from MBUSA first. Sure enough Jeff called me back a few days later confirming that MBUSA decided to waive the 15% surcharge fee for ELW's. No other finance rep mentioned this to me because either they were not aware of it or did not want me to know. Save yourself the time, money and hassle and go with Jeff Jackson.


Jeff Jackson
jjackson@TafelMotors.com
Finance Director
Tafel Motors
4156 Shelbyville Road
Louisville, Kentucky 40207
(502)896-4411 ext . 1246

Originally Posted by MBenz777

https://www.mbfoothill.com/contact-us/

I don't remember the name of the person who signed me up, it was in the EW office...but I'm pretty sure if you contact Red Shield directly they will be happy to give you all the info and offer you the options for EW.

Originally Posted by Chrisk03

What specific Red Shield warranty do you have? They actually don't look too bad and I like the fact that they put their contract online to review...the downside looks to be their max coverage is $12,500 (limit of liability) and you've used up half of that already, basically. For that limit of coverage, their price seems pretty steep, unless I'm reading their warranty/limits, incorrectly.

Originally Posted by shabl

Jeff Jackson provided the lowest price and best customer service. He was extremely efficient, very courteous, professional and polite. He gave me a quote very quickly over the phone. He was able to beat the quote my local dealership gave by 2,000 dollars and he beat Mark Rose's quote by 900 dollars. He was also very nice to let me know that MBUSA was considering to remove the 15% surcharge fee for ELWs and told me to wait a few days so he could be sure by getting confirmation from MBUSA first. Sure enough Jeff called me back a few days later confirming that MBUSA decided to waive the 15% surcharge fee for ELW's. No other finance rep mentioned this to me because either they were not aware of it or did not want me to know. Save yourself the time, money and hassle and go with Jeff Jackson.


Jeff Jackson
jjackson@TafelMotors.com
Finance Director
Tafel Motors
4156 Shelbyville Road
Louisville, Kentucky 40207
(502)896-4411 ext . 1246

Originally Posted by Sanjayna

First off, a huge thank you to the forum members for their insight and advise. Spending a hour reading the thread, can save many hours and $s.

A double thumbs up to Jeff Jackson of Tafel Motors. Just purchased the 3Y / 100K MB ELW for my 2015 C-300.
Reached out to all the dealers mentioned on this forum and Jeff was much more responsive and quoted the lowest price. He emailed a copy of the draft ELW contract for review and answered Qs on the phone.
Friendly, very knowledgeable and concluded on phone with minimal fuss.

For others benefit, pricing below for a 2015 C-300:
3Y/75K: 3Y/100K:
Jeff Jackson: $1600 $2600
Cassandra: $1750 $2750
Jamie Ruis: $2000 $3000 Make it sound like he was giving me a great deal!
Local MB dealer: $4,455 Platinum plan from Fidelity
Mark Ruis: ? ? IMO, was arrogant on the phone. Refused to quote and said I should only call him after doing all my research and when ready to buy.
Never a good idea to dictate to your customers how they should buy.

Endurance: $4,074 $4,320 Supreme policy, their highest coverage and exclusionary coverage. Deductible of $100 but policy starts 30 days / 1000M after purchase, which means it overlaps the factory coverage.

Other points on the MBUSA ELW:
1. No deductible. Sold and backed by MBUSA.
2. Starts only after the 4y/50K miles factory warranty ends, no overlap.
3. Warranty work can only be done at a MB dealer.
4. Can be cancelled for 100% refund before factory warranty ends. After that, prorated refund minus any claims paid.
5. Fully transferable to a new owner - private party only, not if traded in or sold to a car dealer.

Originally Posted by MBenz777

I have extended the warranty for another 5 years or 100,000 miles up to 150,000 miles whichever comes first.

Originally Posted by foreverbeta

After some comparison shopping on an ELW for my 2015 GL450, Jeff Jackson at Tafel Motors in Louisville, Kentucky had the best price. Unfortunately, their state law changed to tax service contracts from in-state and out-of-state buyers. Add 6% and see where you end up. For me, it made sense to go with Cassandra Castro at International Mercedes in Milwaukee, Wisconsin. Her price was not too far from Jeff's to begin with.

The process could not have been easier. I emailed her for a quote. Called her to make payment. She immediately emailed me the warranty certificate and contract terms. Done.

Cassandra Castro
ccastro [at] iamilwaukee.com
414-543-3000 ext 115

Originally Posted by SidE2

Thanks - did you purchase the 7/100K from an M-B dealership or an outside warranty provider?

Originally Posted by rbrylaw

You can certainly ask. But understand that in some states ELW policies are regulated and dealers can't discount. They are in Florida, so I wound up buying from a dealer in California and I saved significantly.

Originally Posted by 1993_300SE

Hi, I am looking to buy the MB extended warranty for my S550 4Matic. I was quoted $5495 (!!) for the 6/100 warranty. Has anybody been able to get a discount on one of these? It seems like it would be a good buy at $3000 but not $5495

Originally Posted by AMG1919

What's the name of the dealership? Who took care of you? I like to call them and see if I can one from them. Thanks

Originally Posted by SidE2

Thanks MBenz777. Don't be mean to be too nosy, but can you tell me more about the outside provider (company, price/deductibles, other terms)? We actually have the aforementioned C400, and a 2011 E350 4Matic. I reached out to the usual M-B dealer suspects (Jeff in Louisville and Cassandra in Milwaukee) for quotes, but am not 100% sure I can get an M-B warranty on the E350.

Originally Posted by chassis

Hello all, thanks for the comments.

Has anyone done an accounting of the actual cost/benefit of the extended warranty they purchased? Example:

- extended warranty cost: $xyz
- claims covered under extended warranty: $abc
- (cost)/benefit = $xyz - $abc