G Class (W460, W461, W463) Produced 1980-2018: 290 GD, 290 GDT, 300 GD, 350 GD, 500 GE, G250, G300, G300 DT, G320, G500, G550, G55 AMG, G63 AMG

G63 W463 pulls to the right

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Old Sep 13, 2021 | 09:17 AM
  #1  
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G63 AMG
G63 W463 pulls to the right

Hi,
I got a used G63 AMG W463 with slightly over 20k miles. It pulls to the right.
The dealership service originally acknowledged the problem and attempted to fix this a few times and failed. They told me they will not attempt fixing this anymore.

The original problem was: to drive straight on a highway, I had to keep the steering wheel to the left ~10 degrees. When the wheel is let go, the wheel straightens and the vehicle drifts to the right.
After the dealership "fix": the steering wheel sits to the right ~10 degrees. When driving straight at a highway speed the steering wheel is straight [but with a force from me], when let go the steering wheel sits 10 degrees to the right and the car still drifts to the right. Continuous fighting the steering is obviously exhausting on a longer trip.
I heard a number of whys from the service dept:
- This is a G Wagen, what do you want?
- This is a former military vehicle!
- They all do that!
- The road is slanted to the right to assist with drainage
- Sir, you are not supposed to let the steering wheel go while driving
- etc
Somehow, I know it's a bunch of BS.
I am stuck with a crooked steering wheel now.. ** sigh **
The car is still under warranty and I would like this fixed.

What are my options?
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Old Sep 13, 2021 | 10:29 AM
  #2  
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2014 E350 4Matic
The most common reason for car drifting to one side is becaues of issues with the alignment. If your dealer cannot fix it, then I would suggest taking it to another dealer. Or take it to a credible tire shop that knows what they are doing. Also inspect all tires to see if there is any uneven wear and they are all inflated to the right PSI..
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Old Sep 13, 2021 | 10:52 AM
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G63 AMG
Originally Posted by Pristine
The most common reason for car drifting to one side is becaues of issues with the alignment. If your dealer cannot fix it, then I would suggest taking it to another dealer. Or take it to a credible tire shop that knows what they are doing. Also inspect all tires to see if there is any uneven wear and they are all inflated to the right PSI..
Hi Pristine,
Thanks for your reply.
The alignment, tire rotation, balancing, tire pressure checks were performed 4 times. One of these times it was done outside of the dealership service. The tires are brand new too.
At this point it's hard to continue assuming that the problem is alignment related.
I suppose I will take your advice and take it to a different dealer service.
I will update the thread soon.
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Old Sep 13, 2021 | 10:59 AM
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As an owner of a 2018 G I can tell you this is not uncommon. One of the many quirks that make a G what it is. I always joke, pulls right and leans left

Try another dealer, you might be able to straighten it out more but don't expect a perfect ride. G's are crawlers, far from highway cruisers. On long highway trips I often find myself wresting with the beast, which is why we picked up a sedan. Now we only drive the G in town.
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Old Sep 13, 2021 | 12:04 PM
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What tires do you have and how many miles are on them?

Aside from worn bushings, sagging springs, or blown shocks (which shouldn't be an issue for your relatively new truck), alignment and tires are usually the issue.
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Old Sep 13, 2021 | 09:23 PM
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Does pulling to the right only occur when you drive past Range Rover dealerships on that side of the street? (Lol)
There's got to be a reason for this. If alignments, bushings and tire balancing can't fix it, take it to a collision shop and have the frame alignment checked - maybe it got tweaked sliding into a curb or hopping a rock.
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Old Sep 15, 2021 | 06:27 PM
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G-Class
I had the same issue with my old G class and really nothing fixed it. That is the characteristic of the W463 and most streets are slopped to the right for water drainage, so it will pull more to the right.

Once I stopped trying to fix the problem, it really was not noticeable!
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Old Sep 15, 2021 | 09:40 PM
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bent rim?
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Old Sep 17, 2021 | 03:18 AM
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G63/RR LWB/W222 S550
Common issue on all w463. Along with bouncy ride and vibrations ;-)

What makes this truck unique and special.

You want a smooth s class ride go get a lwb RR.
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Old Sep 22, 2021 | 03:11 PM
  #10  
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G63
Same thing on my MY2017 G63. I thought it was out of alignment at first. Had three dealerships tell me it's not out of alignment. It used to bug me that the steering wheel was off-center, but one of those first world problems I just let go.
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Old Sep 24, 2021 | 11:26 AM
  #11  
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AMG G63
I had the same problem, and the wheel was pulling to the left. I did the alignment and it went away. So far so good.
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Old Oct 18, 2021 | 02:16 PM
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G63 AMG
Happy to report:
I took the vehicle to MB of Austin.
They mostly fixed the issue (90%) by installing "shims".
I took a two-hour road trip on Saturday.
The car still has an ever slightly noticeable pull to the right but is drivable now.
I can now glance at my watch without involuntary changing lanes.

There is hope for your G Wagen too.

NOTE: MB of USA customer advocacy was useless and wasted two weeks of my time.
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Old Oct 18, 2021 | 02:55 PM
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This must be why newer Gs are equipped with Lane Keep Assist that defaults to ON each time the truck is started up.
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