GL Class (X166) 2013-2015 after facelift became GLS (X166)

Rear passenger side soft close wont work

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Old Mar 30, 2014 | 06:44 PM
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2005 ML350, 2008 GL320, 2013 Gl350
Rear passenger side soft close wont work

Has anyone had any of their soft close doors malfunction, my rear passenger side is no longer working... Looks like the car will be parked at the dealer for a few days.
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Old Mar 30, 2014 | 08:56 PM
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My driver's side rear soft close failed. Fixed under warranty.
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Old Mar 30, 2014 | 09:06 PM
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A gaggle of MB's
"Most" cases it just takes a software reset.... a "few" cases a sensor replacement..
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Old Mar 30, 2014 | 10:05 PM
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I heard an unusual click before it failed, so I assume it is a hardware issue not software.
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Old Mar 30, 2014 | 10:52 PM
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A gaggle of MB's
The most "common" case is if there is anything that is caught in the door during soft-close - and that exceeds the "safe power range" for soft-close, then the system has a safety/deactivate that gets triggered..

The "less" common - which I have not personally seen but from tech bulletins can happen - is a mechanical failure..
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Old Mar 30, 2014 | 11:19 PM
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Might as well get the extended warranty- Cant imagine 5 years down the road when the vehicle value has dropped from 115k to nothing and you have to pay $$$$$ for repairs.

So far
1) Battery died within 3 days of ownership
2) Rear seat cover lose and replaced
3) Windsheild wiper replaced twice
4) Soft close door broke
5) Dealer damaged rear bumber while going for first service and wont own up to it, over $1000 to repaint.
6) Power steering stiffens up sometimes, dealer cant seem to figure out what's wrong with it. Thought it was the Hydraulic pump but apparently it does not have one?

Last edited by cookstar; Mar 30, 2014 at 11:29 PM.
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Old Mar 31, 2014 | 01:39 PM
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honda
I also had the same the same issue with the front passenger door (around 16000 miles). The close assist motor was replaced under warranty.
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Old Mar 31, 2014 | 09:29 PM
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2013 ML550
The soft close door died on my 13' ML550(driver's door) at approx 13k miles. They replaced it the same day.
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Old Apr 1, 2014 | 01:34 AM
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Originally Posted by cookstar
Might as well get the extended warranty- Cant imagine 5 years down the road when the vehicle value has dropped from 115k to nothing and you have to pay $$$$$ for repairs.

So far
1) Battery died within 3 days of ownership
2) Rear seat cover lose and replaced
3) Windsheild wiper replaced twice
4) Soft close door broke
5) Dealer damaged rear bumber while going for first service and wont own up to it, over $1000 to repaint.
6) Power steering stiffens up sometimes, dealer cant seem to figure out what's wrong with it. Thought it was the Hydraulic pump but apparently it does not have one?
Are you sure the ps stiffening is not the lane keep function. I have noticed that in roads with narrower lanes and thought that was it.
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Old Apr 1, 2014 | 09:58 AM
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2005 ML350, 2008 GL320, 2013 Gl350
Originally Posted by cyberorth
Are you sure the ps stiffening is not the lane keep function. I have noticed that in roads with narrower lanes and thought that was it.
nope, its at low speeds when trying to turn into a parking lot, driveway etc, well below 10 km/ 6mph. I know Bmw's had this issue and there was an option you could get on the vehicle which softened up the steering but the issue here is that is a new problem which was not happening before.
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