Screeching Brakes on the GLC
MBWorld Fanatic!
Joined: May 2008
Posts: 2,236
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From: DFW
2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
Originally Posted by Jetfuture
I would think an attorney could do well with a class-action suit on this one. I am still looking for an attorney in Chicagoland that will assist me.
Member
Joined: Jun 2016
Posts: 133
Likes: 42
2016 GLC300
My dealer complied with the revised LI dated Dec. 22nd on January 2nd and they replaced the pads. Our brakes squealed the very next time we backed out of the garage, the very same day we got the car back.
My dealer just contacted MB USA and was told last week that there was no updated ETA for when they got parts from Germany.
Newbie
Joined: Feb 2017
Posts: 3
Likes: 0
Volvo V70
New to this forum, in Georgetown, Texas. Driving a 12-year-old Volvo V70 with 208,000 trouble-free miles, and about to replace with a GLC 300 as a step up (and because the newer Volvos don't seem to have as good of a service record).
The simple, but difficult, question is, should I?
How prevalent is this Brake Screeching issue? Does anyone know?
The simple, but difficult, question is, should I?
How prevalent is this Brake Screeching issue? Does anyone know?
Newbie
Joined: Jan 2017
Posts: 6
Likes: 0
GLC 300
New to this forum, in Georgetown, Texas. Driving a 12-year-old Volvo V70 with 208,000 trouble-free miles, and about to replace with a GLC 300 as a step up (and because the newer Volvos don't seem to have as good of a service record).
The simple, but difficult, question is, should I?
How prevalent is this Brake Screeching issue? Does anyone know?
The simple, but difficult, question is, should I?
How prevalent is this Brake Screeching issue? Does anyone know?
rigirly
Member
Joined: Jan 2016
Posts: 111
Likes: 17
From: Central NJ
2005 SL500, 2022 RX350, 2016 GLC300 4Matic(Sold), 2008 RX350 (sold), 2003 RX300(sold)
It started ~ 3000 miles. At the moment it is more nuisance than a problem (I am in queue for the fix, whenever it may become available). Other than this, we love the SUV. Much more refined and comfortable than my Lexus RX 300/330/350s.
Junior Member
Joined: Sep 2016
Posts: 53
Likes: 4
From: Coquitlam, BC, Canada
2017 GLC 300 4MATIC (formerly: 2010 Lexus RX 350 & 2013 Mercedes-Benz B250)
Member
Joined: Jun 2016
Posts: 133
Likes: 42
2016 GLC300
New to this forum, in Georgetown, Texas. Driving a 12-year-old Volvo V70 with 208,000 trouble-free miles, and about to replace with a GLC 300 as a step up (and because the newer Volvos don't seem to have as good of a service record).
The simple, but difficult, question is, should I?
How prevalent is this Brake Screeching issue? Does anyone know?
The simple, but difficult, question is, should I?
How prevalent is this Brake Screeching issue? Does anyone know?
I would strongly urge you to hold off until this known problem is remedied for good.
Put another way, I've purchased 6 brand new cars and have never needed to contact an attorney before.
No car is perfect, and all cars will have issues that spring up from time to time. But this issue is known by the manufacturer and they cannot seem to remedy it.
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Newbie
Joined: Feb 2017
Posts: 3
Likes: 0
Volvo V70
I haven't owned an RX350. It felt too large for me, leaned more than I liked, and wasn't quick. I thought it had a great interior and technology. I have been spoiled by the '06 V70, which even with its light-pressure turbo would jump and get out of the way or pass whenever I asked.
The GLC feels more solid, quicker, with less roll and bounce, and more quality. European feel, more like my previous 328i Sportwagen.
I did have a nightmare car once: a new '99 SAAB 9-6. She was beautiful. Fast, smooth, quiet, handled well. It blew three ECUs in the first year, went through many airbag sensors and headlights, need two batteries (can you say voltage regulation problem?), had to be towed five times, and then needed all pads AND rotors replaced at my expense after less than 20K miles. SAAB somehow managed to beat the lemon laws on it through technicalities.
The GLC feels more solid, quicker, with less roll and bounce, and more quality. European feel, more like my previous 328i Sportwagen.
I did have a nightmare car once: a new '99 SAAB 9-6. She was beautiful. Fast, smooth, quiet, handled well. It blew three ECUs in the first year, went through many airbag sensors and headlights, need two batteries (can you say voltage regulation problem?), had to be towed five times, and then needed all pads AND rotors replaced at my expense after less than 20K miles. SAAB somehow managed to beat the lemon laws on it through technicalities.
Member
Joined: Sep 2016
Posts: 140
Likes: 16
From: King George County, VA USA
2017 GLC 300 4matic, 2021 BMW R1200GS
New to this forum, in Georgetown, Texas. Driving a 12-year-old Volvo V70 with 208,000 trouble-free miles, and about to replace with a GLC 300 as a step up (and because the newer Volvos don't seem to have as good of a service record).
The simple, but difficult, question is, should I?
How prevalent is this Brake Screeching issue? Does anyone know?
The simple, but difficult, question is, should I?
How prevalent is this Brake Screeching issue? Does anyone know?
Brakes have squealed a couple of times but it is an annoyance at this stage. I fully expect MB to come up with a solution and I'm willing to give them a chance. Don't let the churn on a forum thread like prevent you from at least looking hard at the GLC. I love this car.
Newbie
Joined: Nov 2008
Posts: 6
Likes: 1
ML320 & GLC300
Took my wife's GLC in yesterday for the Recalibrate COMMAND campaign. Told them about the squealing brake problem in reverse. The SA said the new compound brake pads were on back order, but should arrive in a couple of weeks.
On the invoice it also said the following:
FOUND NEW COMPOUND BRAKE PADS LI42.10-R-065628 FRONT AND LI42.10-P-P065058 REAR
ORDERED NEW UPDATED COMPOUND FRONT AND REAR BRAKE PADS BUT ARE ON BACK ORDER AT THIS TIME. WILL CALL CUSTOMER WHEN THEY ARRIVE.
On the invoice it also said the following:
FOUND NEW COMPOUND BRAKE PADS LI42.10-R-065628 FRONT AND LI42.10-P-P065058 REAR
ORDERED NEW UPDATED COMPOUND FRONT AND REAR BRAKE PADS BUT ARE ON BACK ORDER AT THIS TIME. WILL CALL CUSTOMER WHEN THEY ARRIVE.
Member
Joined: Sep 2016
Posts: 140
Likes: 16
From: King George County, VA USA
2017 GLC 300 4matic, 2021 BMW R1200GS
Maybe this warrants a new thread, but what is the Recalibrate COMAND campaign???
MBWorld Fanatic!
Joined: May 2008
Posts: 2,236
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From: DFW
2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
Member
Joined: Jan 2017
Posts: 104
Likes: 13
2017 GLC300, 2017 Corvette Z06
Originally Posted by rigirly
Seems like many are reporting it but not at first - after a few thousand miles. I'm in the process of having my front pads replaced with ceramic at my expense rather than wait for a fix. Corporate MB reps say that no fix is available yet but others have reported having their pads replaced - time will tell on how they have made out since many of us report that at first they were quiet. I love the car otherwise. Had an Audi Q5 before and a BMW X3 before that. Rides nice and wants to "go" on the highway. For me the brake noise is more of a nuisance than anything else.
rigirly
rigirly
Newbie
Joined: Nov 2008
Posts: 6
Likes: 1
ML320 & GLC300
The SA seemed certain that the new compound brake pads ordered would arrive within a couple of weeks.
The recalibrate COMAND campaign: Open campaign to Check AUDIO/COMAND Control Panel Calibration.
The recalibrate COMAND campaign: Open campaign to Check AUDIO/COMAND Control Panel Calibration.
Last edited by pnfair; Feb 8, 2017 at 08:02 AM.
Newbie
Joined: Jan 2017
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GLC 300
rigirly
Member
Joined: Jun 2016
Posts: 133
Likes: 42
2016 GLC300
For the record, my dealer's Service Mgr has been on this for 2 months. The LI for the rear brakes is the same number as last December with no change and no parts. The front brake LI is a different number with the same procedure and also no parts. They contacted MB yesterday and were told "no eta on parts".
So, essentially not much has changed. If your dealer is quoting time estimates for parts, they are not being truthful in my opinion. They are being hopeful. Having followed this for 4 months I have noticed some dealers will say "no eta, waiting for parts" and others will say "by the end of the month" or "within a couple of weeks". I believe the dealers saying "no eta" are the honest ones.
The only thing that resolves this is to contact an attorney and force MB to buy your car back. I'm not in love with any car to where I would keep it with a known issue.
Simply stated, MB has kept selling a model with a known defect: cold brakes start squealing loudly with between 2,000 and 8,000 miles on vehicle when reversing at slow speed.
So, essentially not much has changed. If your dealer is quoting time estimates for parts, they are not being truthful in my opinion. They are being hopeful. Having followed this for 4 months I have noticed some dealers will say "no eta, waiting for parts" and others will say "by the end of the month" or "within a couple of weeks". I believe the dealers saying "no eta" are the honest ones.
The only thing that resolves this is to contact an attorney and force MB to buy your car back. I'm not in love with any car to where I would keep it with a known issue.
Simply stated, MB has kept selling a model with a known defect: cold brakes start squealing loudly with between 2,000 and 8,000 miles on vehicle when reversing at slow speed.
MBWorld Fanatic!
Joined: Nov 2012
Posts: 6,130
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A gaggle of MB's
Let me try to clarify the reality as of this moment:
1) MB has issued new part#'s for both the front and rear pads
a) on the new/new front pads it is the same part# as the new pads on technical bulletin in December - but the "new/new" front pads have a different 2-digit suffix. In the Mercedes system the "new" pads show in delaer inventory - about 575 sets across the US - but these are the new pads/Dec bulletin - which do not correct the problem - and not the new/new pads
b) on the new rear pads - there are a different part# than the original pads - there are "some" new rear brake pads in dealer inventory - although it is not yet confirmed that the "new" rears will solve the problem on the rear - or if MB will need to go new/new like the front pad scenario
On the fronts - Mercedes has to changeover to a different brake pad vendor and a different front brake pad compound to solve the front problem.
On the rear - Mercedes has to confirm that the "new" rear from existing supplier will help rears - or if they need to changeover to new/new.
At this moment - frankly - this will require much more patience to wait for the correct/confirmed MB solution.
Now - if it was me - yes, might consider Centric Posi-Quiet Ceramic - or their Semi-Metallic front pads to see if this solves the issue.
I will work to arrange test fitting on a customers car in the next week or so - and see what might happen..
Keep the beat !
1) MB has issued new part#'s for both the front and rear pads
a) on the new/new front pads it is the same part# as the new pads on technical bulletin in December - but the "new/new" front pads have a different 2-digit suffix. In the Mercedes system the "new" pads show in delaer inventory - about 575 sets across the US - but these are the new pads/Dec bulletin - which do not correct the problem - and not the new/new pads
b) on the new rear pads - there are a different part# than the original pads - there are "some" new rear brake pads in dealer inventory - although it is not yet confirmed that the "new" rears will solve the problem on the rear - or if MB will need to go new/new like the front pad scenario
On the fronts - Mercedes has to changeover to a different brake pad vendor and a different front brake pad compound to solve the front problem.
On the rear - Mercedes has to confirm that the "new" rear from existing supplier will help rears - or if they need to changeover to new/new.
At this moment - frankly - this will require much more patience to wait for the correct/confirmed MB solution.
Now - if it was me - yes, might consider Centric Posi-Quiet Ceramic - or their Semi-Metallic front pads to see if this solves the issue.
I will work to arrange test fitting on a customers car in the next week or so - and see what might happen..
Keep the beat !
Member
Joined: Jan 2016
Posts: 111
Likes: 17
From: Central NJ
2005 SL500, 2022 RX350, 2016 GLC300 4Matic(Sold), 2008 RX350 (sold), 2003 RX300(sold)
000-420-81-00-64, And What is this?
This is what they ordered (on back order) as a FIX!
Member
Joined: Jan 2015
Posts: 99
Likes: 2
2015 C300 Sport Package
I've had this problem for 3 seasons now (on my C300), reported it each year, various fixes were tried, but no solution. It's maddening, and quite stunning that, in all this time, MB can't make brakes that don't squeal like a stuck pig.
Member
Joined: Jan 2015
Posts: 99
Likes: 2
2015 C300 Sport Package
Let me try to clarify the reality as of this moment:
1) MB has issued new part#'s for both the front and rear pads
a) on the new/new front pads it is the same part# as the new pads on technical bulletin in December - but the "new/new" front pads have a different 2-digit suffix. In the Mercedes system the "new" pads show in delaer inventory - about 575 sets across the US - but these are the new pads/Dec bulletin - which do not correct the problem - and not the new/new pads
b) on the new rear pads - there are a different part# than the original pads - there are "some" new rear brake pads in dealer inventory - although it is not yet confirmed that the "new" rears will solve the problem on the rear - or if MB will need to go new/new like the front pad scenario
On the fronts - Mercedes has to changeover to a different brake pad vendor and a different front brake pad compound to solve the front problem.
On the rear - Mercedes has to confirm that the "new" rear from existing supplier will help rears - or if they need to changeover to new/new.
At this moment - frankly - this will require much more patience to wait for the correct/confirmed MB solution.
Now - if it was me - yes, might consider Centric Posi-Quiet Ceramic - or their Semi-Metallic front pads to see if this solves the issue.
I will work to arrange test fitting on a customers car in the next week or so - and see what might happen..
Keep the beat !
1) MB has issued new part#'s for both the front and rear pads
a) on the new/new front pads it is the same part# as the new pads on technical bulletin in December - but the "new/new" front pads have a different 2-digit suffix. In the Mercedes system the "new" pads show in delaer inventory - about 575 sets across the US - but these are the new pads/Dec bulletin - which do not correct the problem - and not the new/new pads
b) on the new rear pads - there are a different part# than the original pads - there are "some" new rear brake pads in dealer inventory - although it is not yet confirmed that the "new" rears will solve the problem on the rear - or if MB will need to go new/new like the front pad scenario
On the fronts - Mercedes has to changeover to a different brake pad vendor and a different front brake pad compound to solve the front problem.
On the rear - Mercedes has to confirm that the "new" rear from existing supplier will help rears - or if they need to changeover to new/new.
At this moment - frankly - this will require much more patience to wait for the correct/confirmed MB solution.
Now - if it was me - yes, might consider Centric Posi-Quiet Ceramic - or their Semi-Metallic front pads to see if this solves the issue.
I will work to arrange test fitting on a customers car in the next week or so - and see what might happen..
Keep the beat !
