GLC Class (X253) Produced 2016-2022

Screeching Brakes on the GLC

Thread Tools
 
Search this Thread
 
Rating: Thread Rating: 2 votes, 5.00 average.
 
Old Dec 30, 2017 | 10:36 AM
  #451  
Flubadub's Avatar
Member
 
Joined: Dec 2007
Posts: 132
Likes: 11
From: Johnson City, TN
2017 GLC300, 13 PorscheC4S, 12 Porsche Cayman S
Originally Posted by greenbe
I have the same issue on my GLC however; since I live in Northern CA the screeching brakes only happen in the winter when I back out of the garage. The car is at the mechanic today and he suggested to switch to a type of rotor that doesn't attract rust. Has anyone done this switch and did it work? Thanks
Good luck with that!
Reply
Old Dec 31, 2017 | 11:15 AM
  #452  
Streamliner's Avatar
MBWorld Fanatic!
 
Joined: Oct 2010
Posts: 8,160
Likes: 4,382
From: Corona Del Mar, CA
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
I just ordered a loaded GLC300 a few days ago, but just read all NINETEEN pages of this thread. GEEZE! This is just crazy that this problem has been unsolved for what is becoming YEARS now. I think I’m going to cancel the order. I’m a big MB fan (we currently have three), but I’m also one who is highly disturbed by noises, especially the type of noise associated with squeaky brakes. It is truly amazing, when you think of the experience M.B. has in building vehicles, that something like this still happens. And then, for them to not, IMMEDIATELY come up with a PERFECT, solid fix for the problem, when we KNOW that they can. It’s pretty depressing. Good luck to all you folks who are still suffering with this. What a mess.
Reply
Old Dec 31, 2017 | 11:57 AM
  #453  
RedwinGV's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2016
Posts: 130
Likes: 10
From: Grand Rapids, MI
GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
Originally Posted by Streamliner
I just ordered a loaded GLC300 a few days ago, but just read all NINETEEN pages of this thread. GEEZE! This is just crazy that this problem has been unsolved for what is becoming YEARS now. I think I’m going to cancel the order. I’m a big MB fan (we currently have three), but I’m also one who is highly disturbed by noises, especially the type of noise associated with squeaky brakes. It is truly amazing, when you think of the experience M.B. has in building vehicles, that something like this still happens. And then, for them to not, IMMEDIATELY come up with a PERFECT, solid fix for the problem, when we KNOW that they can. It’s pretty depressing. Good luck to all you folks who are still suffering with this. What a mess.
I can understand the frustration with this issue. But really, do you believe MB can come up with a solution quickly? I would think they would want a fix ASAP. They know this isn't helping sales nor the brand.. why wouldn't they try to get a fix in ASAP? FWIW, I've had mine redone in the summer and the sqeak is back.. though less. Strange since it took some miles for it to show initially yet it returned pretty quickly (i.e, not 7k miles )
Reply
Old Dec 31, 2017 | 12:42 PM
  #454  
Streamliner's Avatar
MBWorld Fanatic!
 
Joined: Oct 2010
Posts: 8,160
Likes: 4,382
From: Corona Del Mar, CA
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by RedwinGV
I can understand the frustration with this issue. But really, do you believe MB can come up with a solution quickly? I would think they would want a fix ASAP. They know this isn't helping sales nor the brand.. why wouldn't they try to get a fix in ASAP? FWIW, I've had mine redone in the summer and the sqeak is back.. though less. Strange since it took some miles for it to show initially yet it returned pretty quickly (i.e, not 7k miles )
My personal feeling is that M.B. has expanded their line of passenger cars too greatly, in too short of a time. The same dealer facilities that were handling maybe half the models and half the volume ten years ago, are, in many cases, overwhelmed today. Something tells me that similar problems are appearing in other areas of the company, not visible to customers, resulting in simple problems going properly unattended to for months and, apparently now, even years. I’m sorry, but for an engineering juggernaut like MB to not be able, or as it appears even WILLING to fix a seemingly, simple problem such as noted in this thread, that’s unacceptable. I was going to get the GLC just as a knock around utility vehicle (It’s not cool picking up 2x4’s from Home Depot and having them stick out the window of your S550), but I think I’ll just get a little Honda CR-V instead. So, to any of you who are still fighting with your dealer over squeaking brakes, you can tell them you know of at least one guy who canceled his GLC order after hearing of this monumental mess M.B. has caused so many of their customers.
Reply
Old Dec 31, 2017 | 08:35 PM
  #455  
guido3's Avatar
Member
 
Joined: Mar 2013
Posts: 213
Likes: 29
From: Pennsylvania
2016 GLC300 4Matic
Originally Posted by RedwinGV
I can understand the frustration with this issue. But really, do you believe MB can come up with a solution quickly? I would think they would want a fix ASAP. They know this isn't helping sales nor the brand.. why wouldn't they try to get a fix in ASAP? FWIW, I've had mine redone in the summer and the sqeak is back.. though less. Strange since it took some miles for it to show initially yet it returned pretty quickly (i.e, not 7k miles )
I admit to my patience wearing thin while waiting for a call from Mercedes informing me that another version of replacement brake pads has arrived. I agree that Mercedes, more than anyone, wants to see this problem go away ASAP. And so did Audi who took 4 yrs to solve exactly the same problem on some of its A and Q models. BMW, VW, (and, yes, even) Porsche had or are having their turns as well. It’s definitely not unique to the GLC, but it seems to be a uniquely German brake thing.

Last week new front pads (latest version) were installed on my GLC – now quiet as a church mouse. Fingers crossed.
Reply
Old Jan 1, 2018 | 12:51 PM
  #456  
nsoltz's Avatar
Super Member
5 Year Member
 
Joined: Jul 2017
Posts: 698
Likes: 154
From: Teaneck, NJ
2023 EQB300
My 2018 GLC300W4 breaks started squealing about a week ago in the extreme cold weather. Had the car 10 weeks and have 2200 miles on it. Set up appointment with dealer for 1/3 and intend just to ask them to replace the pads and the lubricant rather than going through the exercise of "let us keep us overnight and see if we can replicate it." It is a well-known issue and I'm certain they have seen it before. Will post my results....
Reply
Old Jan 3, 2018 | 11:41 AM
  #457  
nsoltz's Avatar
Super Member
5 Year Member
 
Joined: Jul 2017
Posts: 698
Likes: 154
From: Teaneck, NJ
2023 EQB300
Waiting for vehicle now. Service Advisor says that the brake pads are a known issue and that MB has sent them the newly-designed part. They are just replacing them on customer demand
Reply
Old Jan 3, 2018 | 12:52 PM
  #458  
CroMecka's Avatar
Junior Member
5 Year Member
Liked
Loved
 
Joined: Jun 2017
Posts: 67
Likes: 7
Honda Accord
Quick question for the GLC community on the screeching brakes; Does this affect the GLC43 AMG model at all? Haven't seen anyone address this here. I ordered the 43 model and want to know what to expect.
Any helpful insight into this is very much appreciated!
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-1

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-2

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-3

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-4

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-5

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-6

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-7

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-8

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-9

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
Old Jan 3, 2018 | 12:53 PM
  #459  
AverageGuy's Avatar
Junior Member
 
Joined: Feb 2017
Posts: 26
Likes: 2
GLC43 & C300
Just spoke with my dealer on the phone. Again, I complained of the noise. She said, a lot of customers are complaining about it. She said they received a bulletin from Mercedes, which said parts to fix this will not be available until 2019, yes 2019.

I said it was unacceptable.Essentially said too bad, call Mercedes Corporate.

I said why do I have to call Mercedes. Aren't you the dealer, shouldn't you go to bat for me. She is going to speak with the service manager.

nsoltz: Do you have any information about this "newly designed part," that my dealer knows nothing about?

NOT Happy with Mercedes right now.

-John
Reply
Old Jan 3, 2018 | 07:02 PM
  #460  
ajmtbm's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Originally Posted by AverageGuy
Just spoke with my dealer on the phone. Again, I complained of the noise. She said, a lot of customers are complaining about it. She said they received a bulletin from Mercedes, which said parts to fix this will not be available until 2019, yes 2019.

I said it was unacceptable.Essentially said too bad, call Mercedes Corporate.

I said why do I have to call Mercedes. Aren't you the dealer, shouldn't you go to bat for me. She is going to speak with the service manager.

nsoltz: Do you have any information about this "newly designed part," that my dealer knows nothing about?

NOT Happy with Mercedes right now.

-John
wow. that is unbelievable. they must be redesigning the entire underside of the vehicle.
so based on my experience i guess every 4k miles or i go into get new pads to keep the noise down until they get me an updated part.
Reply
Old Jan 4, 2018 | 12:20 PM
  #461  
AverageGuy's Avatar
Junior Member
 
Joined: Feb 2017
Posts: 26
Likes: 2
GLC43 & C300
Originally Posted by ajmtbm
wow. that is unbelievable. they must be redesigning the entire underside of the vehicle.
so based on my experience i guess every 4k miles or i go into get new pads to keep the noise down until they get me an updated part.
They told me they wouldn't even put new brake pads. On the initial call, they told me they will do NOTHING. I'm still waiting for a call back. We shall see.

-John
Reply
Old Jan 4, 2018 | 02:25 PM
  #462  
dieseldoc's Avatar
MBWorld Fanatic!
 
Joined: May 2008
Posts: 2,236
Likes: 162
From: DFW
2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
Originally Posted by AverageGuy
They told me they wouldn't even put new brake pads. On the initial call, they told me they will do NOTHING. I'm still waiting for a call back. We shall see.

-John
Had my front and rear pads replaced. I have not had the noise return. It seems every dealer has a different story about whether there is a fix or not.
Reply
Old Jan 5, 2018 | 10:52 AM
  #463  
romeodeng007's Avatar
Newbie
 
Joined: Jun 2016
Posts: 7
Likes: 1
BMW X3
Drove the car for almost 1 and half years, have the front/rear breaks replaced twice. I feel there is no update for the breaks, they just replace the breaks every time until the noise comes back. I am glad I chose to lease this car instead of own it.
Reply
Old Jan 5, 2018 | 11:05 AM
  #464  
ajmtbm's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Originally Posted by dieseldoc
Had my front and rear pads replaced. I have not had the noise return. It seems every dealer has a different story about whether there is a fix or not.
how many miles since replacement? are you in a cold climate?
Reply
Old Jan 5, 2018 | 04:22 PM
  #465  
dieseldoc's Avatar
MBWorld Fanatic!
 
Joined: May 2008
Posts: 2,236
Likes: 162
From: DFW
2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
It has been 4000 miles. Live in DFW. Temp has been recently in 20s at night 40s day. No noise. It had noise before replacement with similar temps.
Reply
Old Jan 5, 2018 | 07:06 PM
  #466  
ajmtbm's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Originally Posted by romeodeng007
Drove the car for almost 1 and half years, have the front/rear breaks replaced twice. I feel there is no update for the breaks, they just replace the breaks every time until the noise comes back. I am glad I chose to lease this car instead of own it.
Question I have is how often will they replace. If every 3k miles I get a loaner for a day and get new brakes and a free car wash that's not the worst thing in the world.
Reply
Old Jan 6, 2018 | 05:17 PM
  #467  
Jetfuture's Avatar
Member
5 Year Member
Liked
 
Joined: Jun 2016
Posts: 133
Likes: 42
2016 GLC300
Originally Posted by ajmtbm
Question I have is how often will they replace. If every 3k miles I get a loaner for a day and get new brakes and a free car wash that's not the worst thing in the world.
Not all dealers are doing that. Some are being "difficult" and others claim they cannot get the parts for 6 months. My dealer has been fairly responsive.
Reply
Old Jan 6, 2018 | 06:47 PM
  #468  
DBV's Avatar
DBV
Member
 
Joined: Oct 2008
Posts: 247
Likes: 13
From: USA
2016 GLC and 2017 BMW 530xi M-Sport
Same here, my dealer has been really responsive. Especially, since this is our fifth brake job in two years.

Originally Posted by Jetfuture
Not all dealers are doing that. Some are being "difficult" and others claim they cannot get the parts for 6 months. My dealer has been fairly responsive.
Reply
Old Jan 6, 2018 | 10:46 PM
  #469  
ajmtbm's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Originally Posted by DBV
Same here, my dealer has been really responsive. Especially, since this is our fifth brake job in two years.


Wow. How many miles and did they just replace the pads each time? Front or rear or both?
Reply
Old Jan 6, 2018 | 11:28 PM
  #470  
reddemon73's Avatar
Member
 
Joined: May 2015
Posts: 83
Likes: 5
2014 BMW 435i Coupe
Hello everyone,

I have 2017 GLC 300 non sport purchased in September 2016. Took the car in for squeeze when reversing. Dealer told me it is a know issue. Mercedes has a fix but it is not covered under warranty. I would have to pay myself. How do I go about to get this fix under warranty???
Reply
Old Jan 7, 2018 | 07:14 AM
  #471  
DBV's Avatar
DBV
Member
 
Joined: Oct 2008
Posts: 247
Likes: 13
From: USA
2016 GLC and 2017 BMW 530xi M-Sport
We have 31,000 miles now. They have done both. Most recent as of two weeks ago was front.

Originally Posted by ajmtbm
Wow. How many miles and did they just replace the pads each time? Front or rear or both?
Reply
Old Jan 7, 2018 | 08:31 AM
  #472  
Flubadub's Avatar
Member
 
Joined: Dec 2007
Posts: 132
Likes: 11
From: Johnson City, TN
2017 GLC300, 13 PorscheC4S, 12 Porsche Cayman S
Originally Posted by reddemon73
Hello everyone,

I have 2017 GLC 300 non sport purchased in September 2016. Took the car in for squeeze when reversing. Dealer told me it is a know issue. Mercedes has a fix but it is not covered under warranty. I would have to pay myself. How do I go about to get this fix under warranty???
Tell them you would like an appointment with the zone manager to discuss the issue.
Reply
Old Jan 8, 2018 | 04:56 PM
  #473  
Takehold's Avatar
Member
 
Joined: Oct 2017
Posts: 86
Likes: 15
From: Southport, NC
GLC 300
Please read all: Got my 2018 GLC 3 months ago and it has 2400 miles. I too have the brake squeal in reverse but also happened in forward yesterday when it was 15 degrees out. I took it in today for that issue as well as 3 others. The second issue is the vibrating steering wheel when going over 55 mph over seams and small bumps in the road. Third issue is my radio is not working. I get "Device Unavailable" when I choose radio. The media(usb stick) and cd/dvd work fine. Last issue is misaligned chrome trim on both passenger side doors. If you look at the top of the doors just above the door handles there is chrome trim that runs the length of the doors. When the doors are closed the trim on each door is higher then the mating part. They are perfect on the driver side. Will someone please check and see if this is an issue on your car? It really looks sloppy and not like a luxury car. Does anyone else have the steering or radio issue? Or a solution? Thanks.
P.S. Also have the shuddering wiper issue but decided not to bring that one up at this point as they seem to be smoothing out with use but they were brutally bad early on.
Reply
Old Jan 8, 2018 | 07:13 PM
  #474  
PeteInGilroy's Avatar
Senior Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 457
Likes: 16
From: Columbus, GA
'25 MB GLE 450, w/airmatic
No screeching brakes yet (only have about 1,200 miles) and no vibrating steering wheel or radio issue. Also our GLC does not have any chrome trim on the doors. I wonder if the dealer installed them.
Reply
Old Jan 8, 2018 | 08:10 PM
  #475  
Tylbran's Avatar
Member
10 Year Member
 
Joined: Feb 2015
Posts: 203
Likes: 28
From: Thornhill, ON
2018 GLC 43 & 2014 SLK 350, gone 2016 E63 Wagon
I have a 2018 GLC43 with 2100km (1300 mi), no brake issues or any other issues - even though it has been -20oC recently. It has performed perfectly. I know that the others have reported that squealing brakes starts with more miles but so far this is a great vehicle!
Reply


You have already rated this thread Rating: Thread Rating: 2 votes, 5.00 average.


All times are GMT -4. The time now is 02:09 PM.

story-0
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE