GLC Class (X253) Produced 2016-2022

What have been common problems in the GLC300 series?

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Old 05-28-2019, 07:20 PM
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I have run flats on my 2018 GLC and I have never experienced such a harsh ride in my life! Potholes make the car go sideways!
Old 05-28-2019, 07:25 PM
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I have 19" rims and Pirelli Scorpion run flats, and it is the worst ride of any car I have ever owned.
Old 05-29-2019, 01:12 PM
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2017 GLC
I have a 2017 GLC and have almost 40K miles on it. I had brake squealing issue. They replaced the pads twice. It still does it but isn't as much as before, probably due to getting worn out. It doesn't bother me as much. I also had crabbing issue although it is pretty minor and not a concern. My biggest complaint is the ride quality, especially over potholes. It drives fine and actually pretty sporty on flat roads but over potholes, car almost loses contact with the road. Initially, I was pretty concerned about safety but now got used to it. Still though, I wish I ordered it with air suspension. I didn't get to drive one with it but figure it can't be any worse than standard suspension.
Old 05-29-2019, 02:15 PM
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Originally Posted by Gurun123
I have a 2017 GLC and have almost 40K miles on it. I had brake squealing issue. They replaced the pads twice. It still does it but isn't as much as before, probably due to getting worn out. It doesn't bother me as much. I also had crabbing issue although it is pretty minor and not a concern. My biggest complaint is the ride quality, especially over potholes. It drives fine and actually pretty sporty on flat roads but over potholes, car almost loses contact with the road. Initially, I was pretty concerned about safety but now got used to it. Still though, I wish I ordered it with air suspension. I didn't get to drive one with it but figure it can't be any worse than standard suspension.
Interesting. What kind or size of potholes are you driving in to?
Any car I’ve owned never felt comfortable going thru a pothole but never would any car I’ve had almost lose contact with the road. Think that deep of a pothole to almost lose contact would throw off your alignment for sure. You running RFL?
Old 05-29-2019, 02:20 PM
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Originally Posted by Sigp232
Interesting. What kind or size of potholes are you driving in to?
Any car I’ve owned never felt comfortable going thru a pothole but never would any car I’ve had almost lose contact with the road. Think that deep of a pothole to almost lose contact would throw off your alignment for sure. You running RFL?

I have the same complaint for my 2018 GLC 300. But I think I've solved the problem. I went into "vehicle settings", and I changed the "engine" setting to "sport", and then I changed the "steering" setting to "comfort".

I guess the "steering" setting includes the suspension settings, so I get the same throttle response in Sport mode with the softer ride setting as Comfort mode. Try it.
Old 05-29-2019, 04:54 PM
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2017 GLC
The potholes are not particularly big, not big enough that I would try to avoid in another car. Obviously, you feel potholes in any car but in this car, if you go over any bumps/potholes and especially if you are also turning, the car slings to the side. I had other people drive in the car and they noticed it too. The stiff suspension is good on turns without any lean but I think they overdid it. I have 18" RFT with standard steel suspension. I like how it drives most of the time but wish the car handled better.
Old 05-29-2019, 04:55 PM
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Thanks Charming for the suggestion. I think dynamic select only alters suspension if you have air suspension. I will give it regardless though.
Old 05-30-2019, 06:11 PM
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Originally Posted by nikkikrames
Well, they may be nuissances but I have better things to do with my time than to be at the dealer and it’s not a low end vehicle. My husband drives a 2004 Camry (and he’s proud of it) and he finds it funny that his car has only been in the shop for oil changes in the past 3 years. Further, it’s going to feel more than just a nuisance once my 4 year warranty is up and I’ll be paying for my monthly visits. Plus not sure if the accelerator issue should worry me more
With all due respect, you are not making an apples to apples comparison. Your car has likely double the amount of microswitches, wiring, circuit boards, sensors, and all sorts of other technology that a Toyota Camry (any Toyota, really) doesn't have. There is no way that any Mercedes-Benz will ever be as reliable, in general, as a Toyota. Just isn't going to happen. The more parts and complexity on a car, the more opportunity for failure - simple as that.

The education happens with WHY a Mercedes-Benz has more complexity? The answer is that they are going after improved comfort and safety mostly, but will also gain in some other areas too. And don't kid yourself into being scammed by the NHTSA star ratings when looking at your vehicle safety. Your GLC, for example, has crosswind correction software which will trim the steering wheel forces out. I'm doubting the Camry has this feature. This will enable you to stay in your lane better during extreme crosswinds and gusts. This adds to your safety and does not show up on the safety star ratings.
Old 05-30-2019, 11:47 PM
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Originally Posted by Jetfuture
With all due respect, you are not making an apples to apples comparison. Your car has likely double the amount of microswitches, wiring, circuit boards, sensors, and all sorts of other technology that a Toyota Camry (any Toyota, really) doesn't have. There is no way that any Mercedes-Benz will ever be as reliable, in general, as a Toyota. Just isn't going to happen. The more parts and complexity on a car, the more opportunity for failure - simple as that.

The education happens with WHY a Mercedes-Benz has more complexity? The answer is that they are going after improved comfort and safety mostly, but will also gain in some other areas too. And don't kid yourself into being scammed by the NHTSA star ratings when looking at your vehicle safety. Your GLC, for example, has crosswind correction software which will trim the steering wheel forces out. I'm doubting the Camry has this feature. This will enable you to stay in your lane better during extreme crosswinds and gusts. This adds to your safety and does not show up on the safety star ratings.
Your GLC, for example, has crosswind correction software which will trim the steering wheel forces out. I'm doubting the Camry has this feature. This will enable you to stay in your lane better during extreme crosswinds and gusts. This adds to your safety and does not show up on the safety star ratings.
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Old 07-10-2021, 10:53 PM
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Originally Posted by mikbar2
Poor wearing tires. Usually worn out in 20,000 miles or less. Personal experience and repeated by others on the forum.
that’s because people do not buy the Bridgestone driveguard 50000 and still have 10000 left in them
Old 07-17-2021, 01:48 PM
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GLC 300 2020
I bought GLC300 last year around August 2020. After so many visits to the dealer regarding the cabin noises, they finally addressed a few things but still having noises coming from the trunk & passenger seat side and also, wind noise drives me crazy even at 25mph, not sure how to address these
Here is the information of fixes on my new GLC 300 2020(mileage 7K) after a recent visit,



Old 07-17-2021, 03:36 PM
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'21 AMG53 wDPP & ARC, 19 GLC300 - Former- 10&14 ML BlueTecs, 20 GLE450 E-ABC, 15 Cayenne D, 17 Macan
Originally Posted by Jetfuture
With all due respect, you are not making an apples to apples comparison. Your car has likely double the amount of microswitches, wiring, circuit boards, sensors, and all sorts of other technology that a Toyota Camry (any Toyota, really) doesn't have. There is no way that any Mercedes-Benz will ever be as reliable, in general, as a Toyota. Just isn't going to happen. The more parts and complexity on a car, the more opportunity for failure - simple as that.

The education happens with WHY a Mercedes-Benz has more complexity? The answer is that they are going after improved comfort and safety mostly, but will also gain in some other areas too. And don't kid yourself into being scammed by the NHTSA star ratings when looking at your vehicle safety. Your GLC, for example, has crosswind correction software which will trim the steering wheel forces out. I'm doubting the Camry has this feature. This will enable you to stay in your lane better during extreme crosswinds and gusts. This adds to your safety and does not show up on the safety star ratings.
Until Toyota uses CAN-BUS in more applications in their cars, their electronics will not be as reliable as CAN-BUS equipped cars.
You can incorporate LOTS more electronic devices in a CAN-BUS car while increasing network reliability.

Just observations, but there certainly are a lot of Toyota's with bad brake lights, windows stuck half open, and missing headlights. I don't call that reliable, and it's probably because they don't use the CAN-BUS architecture that most German cars use.
https://www.csselectronics.com/scree...us/language/en
Old 07-17-2021, 03:42 PM
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'21 AMG53 wDPP & ARC, 19 GLC300 - Former- 10&14 ML BlueTecs, 20 GLE450 E-ABC, 15 Cayenne D, 17 Macan
Originally Posted by Yesh6463
I bought GLC300 last year around August 2020. After so many visits to the dealer regarding the cabin noises, they finally addressed a few things but still having noises coming from the trunk & passenger seat side and also, wind noise drives me crazy even at 25mph, not sure how to address these
Here is the information of fixes on my new GLC 300 2020(mileage 7K) after a recent visit,
..."Verified noise, determined caused by air fresheners in center vents" and "verified noise from front passenger door panel."
Good service tech - actually put four miles on to find sources of noise, and then added insulation, probably without reimbursement. Unless there's a tech bulletin on the extra insulation.

I'd thank the shop and request the same tech if your problems persist, AND accept their verdict if they say it's "normal."
Old 07-18-2021, 03:07 AM
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I have the 2020 GLC almost 1 year now. I experienced two rattle noises and I would like to know if anyone has any opinion on the second noise.

The 1st one is easy to identify: it is some kind of metal knocking noise coming from the driver side rear seat. It is simple to diagnose by folding the seat down, and noise was gone. The solution for me is to put some duct tape on the rear seat latch (The latch that is mounted on the panel, not the one on the seat).

The 2nd one is the most difficult one, and I still do not have any clue how/what causes that. And this noise still exist sometimes when I drive. If anyone experienced this before, please share your opinion. (Sometimes it is hard to describe type of noise so I have a audio mp3 file attached. The audio is captured with my phone which is placed on the wireless charging area.)
The noise is similar to a squeaky toy noise while going through uneven road. The noise seems to be from the front seat/console area. I tried rolling down my windows to see if I can hear anything outside but I didn't. It happens with a 50% chance when I drive on the same road everyday. Once the noise is triggered, I would hear the noise more or less in the whole trip.
I took the vehicle to dealer but unfortunately noise did not appear while test driving it with them...
Attached Files
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20210619_165711_1.mp3 (762.3 KB, 41 views)
Old 07-18-2021, 04:06 PM
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To the original post: what about piston cracking on the M274 2.0L 4 cylinder, up to around the 2018 model year when the M264 came in.

Piston cracking seems to be reported by owners on all platforms using the M274: W213, W205, X253.

The newest M264 is heavily based on the piston cracking M274, including common crankshaft and connecting rods. The pistons seem to be new on the M264, but it's too early to say if the M264 has solved the piston cracking issue.
Old 07-20-2021, 10:40 AM
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'21 AMG53 wDPP & ARC, 19 GLC300 - Former- 10&14 ML BlueTecs, 20 GLE450 E-ABC, 15 Cayenne D, 17 Macan
Originally Posted by chassis
To the original post: what about piston cracking on the M274 2.0L 4 cylinder, up to around the 2018 model year when the M264 came in.

Piston cracking seems to be reported by owners on all platforms using the M274: W213, W205, X253.

The newest M264 is heavily based on the piston cracking M274, including common crankshaft and connecting rods. The pistons seem to be new on the M264, but it's too early to say if the M264 has solved the piston cracking issue.
So, you're still on the "same crankshaft" troll, even after the sources YOU provided show different part numbers for the different crankshafts in the 276 and 264 engines. Do you have more evidence to support your claims?
Old 07-20-2021, 04:16 PM
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GLC Issues

Run Flat tires needed to be replaced at less the twenty thousand miles. The ride was very hard and they were also very noisy. I replaced them with regular Michelin tires and now rides very good and quite. Also, the MBTEX seats should be avoided, my drivers seat developed a tiny hole and dealer claimed it was due to normal wear. The quote to repair it was over $1000. The regional office offered me an insulting 10% discount. Apparently this MBTex material does not wear well and they expect you to replace it every 20K miles for $1000 per seat. Not a bad profit for them resulting from a defective material.
Old 07-22-2021, 01:01 AM
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Originally Posted by V-John
Run Flat tires needed to be replaced at less the twenty thousand miles. The ride was very hard and they were also very noisy. I replaced them with regular Michelin tires and now rides very good and quite. Also, the MBTEX seats should be avoided, my drivers seat developed a tiny hole and dealer claimed it was due to normal wear. The quote to repair it was over $1000. The regional office offered me an insulting 10% discount. Apparently this MBTex material does not wear well and they expect you to replace it every 20K miles for $1000 per seat. Not a bad profit for them resulting from a defective material.
All my cars ive had have had mbtex. its the most durable out there. You likely got a defective one, take it to a different dealer.
Old 07-22-2021, 09:57 AM
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Well, as a result of one last appeal to the dealership management, they called me today to let me know that they will replace the MBTex seat covering. I am very glad they came around and are doing the right thing and hoping that the replacement will last longer than the original one.
Old 07-22-2021, 10:12 AM
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I have had my car for three years and have not been able to figure out how to use the automatic parking yet. However with 360 degree camera parking is very easy.
Old 07-24-2021, 10:41 PM
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Originally Posted by mikapen
So, you're still on the "same crankshaft" troll, even after the sources YOU provided show different part numbers for the different crankshafts in the 276 and 264 engines. Do you have more evidence to support your claims?
Come, come now @mikapen the post shows more lack of careful reading and lack of homework. For a former Mercedes dealer employee I’m surprised. No one is suggesting the crankshaft is common between the M276 and M264.
Old 07-24-2021, 10:46 PM
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Regarding MB-Tex, it’s excellent in my W166. Lots of complaints of it cracking between perforations on the trouble plagued V167. Watch out in new GLC models for a newer version of MB-Tex that may be failure prone like on the V167.
Old 07-25-2021, 12:38 PM
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'21 AMG53 wDPP & ARC, 19 GLC300 - Former- 10&14 ML BlueTecs, 20 GLE450 E-ABC, 15 Cayenne D, 17 Macan
Originally Posted by chassis
To the original post: what about piston cracking on the M274 2.0L 4 cylinder, up to around the 2018 model year when the M264 came in.
Piston cracking seems to be reported by owners on all platforms using the M274: W213, W205, X253.
The newest M264 is heavily based on the piston cracking M274, including common crankshaft and connecting rods. The pistons seem to be new on the M264, but it's too early to say if the M264 has solved the piston cracking issue.
Originally Posted by mikapen
So, you're still on the "same crankshaft" troll, even after the sources YOU provided show different part numbers for the different crankshafts in the 276 and 264 engines. Do you have more evidence to support your claims?
Originally Posted by chassis
Come, come now @mikapen the post shows more lack of careful reading and lack of homework. For a former Mercedes dealer employee I’m surprised. No one is suggesting the crankshaft is common between the M276 and M264.
Hmmm. It seems that SOMEone ( @chassis perhaps?) is making continual claims to that effect. Am I reading wrong?

Also wrong is your claim that I am a former Mercedes employee. Next?

Last edited by mikapen; 07-25-2021 at 01:17 PM.
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Old 07-26-2021, 10:20 PM
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My only (recurring) problem that I've had with our '19 GLC300 is the Forward Collision Alert keeps randomly going off, usually on a flat straight road, clear skies, and NO ONE around for at least a mile. Next time it happens, I'm tempted to pullover, and look at the sensors on the front end, to see if maybe we hit a bug or something.
Old 07-27-2021, 11:28 AM
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That happens in my GLE too. Sometimes with parking sensors as well.


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