GLC Class (X253) Produced 2016-2022

Can you reprogram the steering wheel buttons?

Old May 2, 2022 | 04:53 PM
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Can you reprogram the steering wheel buttons?

One of the things I dislike most about MBUX is how you can't cycle through your radio station presets with a + and - button on your steering wheel. How Mercedes missed the most basic of radio features is beyond me, but that rant is for another day.

Anyone know if you can reprogram the buttons on the steering wheel through software or hardware? I never use the two phone buttons (pick up and hang up), so maybe I could turn them into Preset + and Preset - buttons? If you can change the presets via menu settings and left touchpad (which has to be done every time you start the car, making it useless), then the radio must be able to receive the signal to do it. I'd just have to find a way to change the phone signals on the steering wheel into the preset signals. Anyone good with that kind of thing?

Last edited by Tim_P; May 2, 2022 at 04:56 PM.
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Old May 3, 2022 | 09:21 AM
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I don't know if you can re-map the buttons, but if the main center display is on Media you can use the right thumb swipe pad thing to skip tracks, If the center display between the gauges in the dash is showing media, you can use the left thumb swipe thing, too. It's not ideal. I agree that dedicated track skip buttons would be nice, but at least this will work, even if it only works while displaying Media. FYI, I have a 2021. I don't know if it's different for models older than 2019.
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Old May 3, 2022 | 09:48 AM
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I had the same question in a post in the past shortly after buying my '20 GLC300. It's a pain to have to use your thumb to swipe right and then press the button to move forward on your preset radio stations. Unfortunately, I haven't found any other way to advance to the next preset. How they missed this is beyond me. It would seem like one of the most basic features to be added to the steering wheel functionality. Even my '04 RX8 had this functionality! Come on, Mercedes!
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Old May 3, 2022 | 12:11 PM
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I've always wondered how many people are actually still using Presets. They seem to be a relict from the 90s when you had to scan for the next radio station. Modern radios scan the entire band in the background and show a station list, so you can just directly jumped to any station. With HD Radio you even see the station name. Back when I still had SiriusXM I just changed channels using voice commands. It allows for changing to a station by name. Car manufacturers used to waste space with the preset buttons on the dash. I personally never used them. I find associating a function with a numbered button/slot way outdated in the age of screens where you can show lists of stuff and just scroll through.
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Old May 3, 2022 | 12:12 PM
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Originally Posted by CaptainMal
I don't know if you can re-map the buttons, but if the main center display is on Media you can use the right thumb swipe pad thing to skip tracks, If the center display between the gauges in the dash is showing media, you can use the left thumb swipe thing, too. It's not ideal. I agree that dedicated track skip buttons would be nice, but at least this will work, even if it only works while displaying Media. FYI, I have a 2021. I don't know if it's different for models older than 2019.
Thankyou, yes, I know about how you can navigate the menus to set your thumbpad to change presets. Obviously though that's not a good solution as the setting isn't permanent. Like I said, I'd really prefer to hack the steering wheel buttons to do it, like every other modern car. It's an embarrassing miss by Mercedes.
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Old May 3, 2022 | 12:32 PM
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Originally Posted by superswiss
I've always wondered how many people are actually still using Presets. They seem to be a relict from the 90s when you had to scan for the next radio station. Modern radios scan the entire band in the background and show a station list, so you can just directly jumped to any station. With HD Radio you even see the station name. Back when I still had SiriusXM I just changed channels using voice commands. It allows for changing to a station by name. Car manufacturers used to waste space with the preset buttons on the dash. I personally never used them. I find associating a function with a numbered button/slot way outdated in the age of screens where you can show lists of stuff and just scroll through.
Ah yes, just scroll through 200+ sirius channels, in addition to all the AM and FM stations, via menus and touchscreens. Because pressing a single button to quickly switch between the 10 stations I listen to - without taking my eyes off the road - is soooo 90's!

Thanks for your suggestion. Making it even harder to change stations while driving wasn't something I had considered.

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Old May 3, 2022 | 12:42 PM
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Don't most people use pre-sets? Everyone I know who owns a car with SiriusXM or FM radio uses a preset. Why would you want to scan for a channel you want to listen to when you click one single button and go to that channel instantly? I'm not sure how you refer to scrolling through presets of stations you actually listen to as a "90's relict". And what is the difference between showing a lists of channels (that scanned in the background, as you stated) vs setting up a list of pre-sets? It's the same thing. You still need a way to scan between these channels that are showing on your display, no? There should be a single button to scan between these channels rather than using your thumb to swipe right and then press the thumb button to select.
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Old May 3, 2022 | 12:54 PM
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Originally Posted by Tim_P
Making it even harder to change stations while driving wasn't something I had considered.
I guess that is Mercedes' intention or what they are good at, just look at the amount of screens the newest models have, thankfully the climate controls are always on the same screen/interface instead of in layers of menus in competitors' vehicles but nothing makes life easier than a traditional button or knob, does it?

Last edited by W205C43PFL; May 3, 2022 at 12:56 PM.
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Old May 3, 2022 | 12:59 PM
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Exactly right! Luckily I still have dedicated heating/AC buttons on the center console - no matter how much of a 90's relic that may be... LOL
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Old May 3, 2022 | 04:08 PM
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Originally Posted by Tim_P
Ah yes, just scroll through 200+ sirius channels, in addition to all the AM and FM stations, via menus and touchscreens. Because pressing a single button to quickly switch between the 10 stations I listen to - without taking my eyes off the road - is soooo 90's!

Thanks for your suggestion. Making it even harder to change stations while driving wasn't something I had considered.
No, not scrolling through 200 channels. As I said, with SiriusXM you can just say "Channel <name of channel>". With AM/FM you can switch to a particular frequency using voice commands. Admittedly, that's not as convenient unless you have the frequencies memorized, but there aren't as many stations. To be honest, my channel surfing days are long over. We live in the age of streaming content, so unless I'm listening to my favorite local station, I stream Pandora with curated music and can use Siri to switch stations in Pandora. Voice commands are the ultimate no need to take my eyes off the road approach.
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Old May 3, 2022 | 05:14 PM
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Using your voice is slower than a physical button. Especially when you have to cycle through five stations in a row before finding a song you like.

Regardless, this has become off-topic from my original question so I’ll wait to see if anyone can help with that.
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Old May 3, 2022 | 05:19 PM
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Originally Posted by Tim_P
Using your voice is slower than a physical button. Especially when you have to cycle through five stations in a row before finding a song you like.

Regardless, this has become off-topic from my original question so I’ll wait to see if anyone can help with that.
Great point. By the time I say, "Hey Mercedes.... Play Sirius XMU", it takes 5+ seconds to understand my comment, change the current station and load my requested station, I could have already pushed the button five different times to scroll through my selected pre-sets.
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Old May 4, 2022 | 09:08 AM
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Check out RJautomotive1 on IG, recently ran across their page. from what i have heard from others they can remotely program just about anything in MB
im not affiliated with them in any way just heard they do good work.
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Old May 4, 2022 | 05:22 PM
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Originally Posted by lthlc63
Check out RJautomotive1 on IG, recently ran across their page. from what i have heard from others they can remotely program just about anything in MB
im not affiliated with them in any way just heard they do good work.
Thanks for this, I had forgotten about RJ. Unfortunately they told me the steering wheel buttons are hard coded and cannot be changed. I asked him if instead he could make the menu setting for using your left trackpad to change the presets permanent, but he didn't respond. I may ping him again in a day or two - perhaps he's looking into it.
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Old May 5, 2022 | 03:10 PM
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Originally Posted by Tim_P
Thanks for this, I had forgotten about RJ. Unfortunately they told me the steering wheel buttons are hard coded and cannot be changed. I asked him if instead he could make the menu setting for using your left trackpad to change the presets permanent, but he didn't respond. I may ping him again in a day or two - perhaps he's looking into it.
I know he is more responsive through whatsapp, Id try there
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Old May 6, 2022 | 04:22 PM
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Can't you swipe on the left steering wheel button to swipe through the radio stations? I do that to switch between tracks and keep the media or radio in the center dash instrument cluster.
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Old May 6, 2022 | 06:18 PM
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Originally Posted by mgenigma5
Can't you swipe on the left steering wheel button to swipe through the radio stations? I do that to switch between tracks and keep the media or radio in the center dash instrument cluster.
You can if you set the center gauge cluster option to media or radio.
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Old May 6, 2022 | 06:22 PM
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Originally Posted by mgenigma5
Can't you swipe on the left steering wheel button to swipe through the radio stations? I do that to switch between tracks and keep the media or radio in the center dash instrument cluster.
When you're on the Radio in the left cluster, by default the thumbpad only goes up or down to the next station, not the next preset. I don't know anyone who scrolls through every station on the dial, so it's pointless. You can have it scroll through presets if you go into the menu and select that option. However, that setting does not remain permanent, and must be done every time you start the car.
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Old May 6, 2022 | 08:03 PM
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Originally Posted by Tim_P
When you're on the Radio in the left cluster, by default the thumbpad only goes up or down to the next station, not the next preset. I don't know anyone who scrolls through every station on the dial, so it's pointless. You can have it scroll through presets if you go into the menu and select that option. However, that setting does not remain permanent, and must be done every time you start the car.
The ability to swipe using station presets works but is not 100% persistent. I don't drive the wife's GLC often but in my GLE, I use it whenever I listen to the radio to cycle through my presets. Shutting the car off and exiting doesn't reset the option in the gauge cluster but the vehicle decides when it will stay set at the preset option or not and there is no pattern that I can discern. At least that is my experience. I will address it at my first service coming up in July but don't expect any resolution.
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Old May 17, 2022 | 08:10 AM
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Originally Posted by Tim_P
When you're on the Radio in the left cluster, by default the thumbpad only goes up or down to the next station, not the next preset. I don't know anyone who scrolls through every station on the dial, so it's pointless. You can have it scroll through presets if you go into the menu and select that option. However, that setting does not remain permanent, and must be done every time you start the car.
OH ok got you. I barely listen to the radio but I hear your concerns now. Mercedes thinks of a lot, but they drop the ball on other things. For example, why can't I ask, Mercedes, what is my tire pressure and have her display it for me. Instead i have to scroll through nested screens. Seems kinda important sometimes to check that if you've just slammed a big pot hole and wanna keep an eye out.
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Old May 17, 2022 | 01:28 PM
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You can set the left swipe to cycle through the presets but only when the radio/media option is in the center portion of the driver's gauge cluster. When the radio,/media is set to the center view, press the left swipe button and a menu will pop up and you can choose from FM, AM, and ultimately, presets is available at the bottom.
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