Pre-Paid Maintenance for GLC63
#1
Junior Member
Thread Starter
Pre-Paid Maintenance for GLC63
Just went to the service center to get the rear axle differential oil changed for my GLC63 (required at 1850 miles) and was surprised when I was told it wasn't covered under the pre-paid maintenance (I paid $2490 for 4 years). The service adviser pretty much told me the PPM only covers for Service A&B. I asked what is the benefit of buying it since it costs considerably more than if I had elected to pay for the yearly maintenance out of pocket? He pretty much just shrugged it off and gave me the impression that "they got me." Did anyone's rear differential oil change get covered? ...I guess I'm just venting since I feel duped.
#2
Member
I did not opt for the prepaid maintenance. I was told it amounts to a 15% discount compared to when you pay at the time of service. I knew the rear diff service wasn't included. Seems a bit petty to require a special AMG oil service but not include that.
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viper3ez (10-19-2018)
#3
I wonder if the higher value AMGs have the same requirement and accompanying cost.
I have not taken delivery yet but I will be unhappy the day I get mine done despite knowing about the cost.
I am leaning more and more towards leasing as I think about these little things.
#4
Junior Member
Thread Starter
I'm having buyer's remorse with the PPM. Dealer here in NYC charges $310 for A-Service, $590 for B-Service. Basically, $1800 out of pocket for 4 years vs $2490 pre-paid. Not a discount. More like a 40% premium. So hopefully, a future GLC63 buyer will see how a PPM is rip-off.
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JonnyO (05-20-2021)
#6
Just went to the service center to get the rear axle differential oil changed for my GLC63 (required at 1850 miles) and was surprised when I was told it wasn't covered under the pre-paid maintenance (I paid $2490 for 4 years). The service adviser pretty much told me the PPM only covers for Service A&B. I asked what is the benefit of buying it since it costs considerably more than if I had elected to pay for the yearly maintenance out of pocket? He pretty much just shrugged it off and gave me the impression that "they got me." Did anyone's rear differential oil change get covered? ...I guess I'm just venting since I feel duped.
#7
Junior Member
Thread Starter
I have the GLC63 4MATIC+ (X253). There is no service light indicator that comes up at 1850 miles. The service advisor said that this is an "optional" maintenance, that's why it's not covered. But if you remember the sticker on the windshield and if you actually take a quick glance of the owner's manual, you will see that it is required.
Windshield sticker
Page 135 of owners manual
Windshield sticker
Page 135 of owners manual
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#8
...I do find it odd a service light is not triggered. All my BMW M cars would register a service light at 12 hundred miles for similar requirement.
Last edited by Maverick787; 10-20-2018 at 09:51 AM.
#10
Junior Member
I heard the service is $400-500. Never buy the prepaid program LOL. Its a crock of ****. I just hit 1000 miles. I may just do it this upcoming week.
#12
MBWorld Fanatic!
I just had this done... there is no service indicator triggered (I had 2050 miles at the time). I would highly recommend getting this done, the fluid that drains out looks like metallic paint. The replace fluid cost approximately $25 for a 1-liter bottle (and it takes 3-liters):
#13
I just had this done... there is no service indicator triggered (I had 2050 miles at the time). I would highly recommend getting this done, the fluid that drains out looks like metallic paint. The replace fluid cost approximately $25 for a 1-liter bottle (and it takes 3-liters):
#14
MBWorld Fanatic!
Np!
It looks to me like the rear diff maint should be covered:
It looks old, but this is from the current MBUSA GLC 63 page: https://www.mbusa.com/mercedes/vehic.../model-GLC63W4
Just went to the service center to get the rear axle differential oil changed for my GLC63 (required at 1850 miles) and was surprised when I was told it wasn't covered under the pre-paid maintenance (I paid $2490 for 4 years). The service adviser pretty much told me the PPM only covers for Service A&B. I asked what is the benefit of buying it since it costs considerably more than if I had elected to pay for the yearly maintenance out of pocket? He pretty much just shrugged it off and gave me the impression that "they got me." Did anyone's rear differential oil change get covered? ...I guess I'm just venting since I feel duped.
It looks old, but this is from the current MBUSA GLC 63 page: https://www.mbusa.com/mercedes/vehic.../model-GLC63W4
#15
Junior Member
Thread Starter
Np!
It looks to me like the rear diff maint should be covered:
It looks old, but this is from the current MBUSA GLC 63 page: https://www.mbusa.com/mercedes/vehic.../model-GLC63W4
It looks to me like the rear diff maint should be covered:
It looks old, but this is from the current MBUSA GLC 63 page: https://www.mbusa.com/mercedes/vehic.../model-GLC63W4
#17
MBWorld Fanatic!
#18
‘I will find out tomorrow I booked an appointment for next Saturday. My guess it’s close to 300.00 hourly rate if like Porsche is 175.00 to 225.00 per hour and supplies marked up. Should be less work than an and filter change.
#19
Junior Member
Thread Starter
I wish I could do it myself, but I'm not mechanically inclined. I nearly screwed up my bike's crankcase trying to do the oil change myself....SMH.
#20
I just had this done... there is no service indicator triggered (I had 2050 miles at the time). I would highly recommend getting this done, the fluid that drains out looks like metallic paint. The replace fluid cost approximately $25 for a 1-liter bottle (and it takes 3-liters):
#21
MBWorld Fanatic!
(They list it as transmission oil, but 001-989-52-03-10 shows up as that limited slip 75W-140 that I posted above).
I wish I would have taken a video... vehicle on lift, move the portable fluid drain under the valve, drain fluid, close valve, refill with new fluid, done. $175, man, I have to just shake my head over that.
#22
Here is approximately what the parts should look like:
(They list it as transmission oil, but 001-989-52-03-10 shows up as that limited slip 75W-140 that I posted above).
I wish I would have taken a video... vehicle on lift, move the portable fluid drain under the valve, drain fluid, close valve, refill with new fluid, done. $175, man, I have to just shake my head over that.
(They list it as transmission oil, but 001-989-52-03-10 shows up as that limited slip 75W-140 that I posted above).
I wish I would have taken a video... vehicle on lift, move the portable fluid drain under the valve, drain fluid, close valve, refill with new fluid, done. $175, man, I have to just shake my head over that.
#23
Just went to the service center to get the rear axle differential oil changed for my GLC63 (required at 1850 miles) and was surprised when I was told it wasn't covered under the pre-paid maintenance (I paid $2490 for 4 years). The service adviser pretty much told me the PPM only covers for Service A&B. I asked what is the benefit of buying it since it costs considerably more than if I had elected to pay for the yearly maintenance out of pocket? He pretty much just shrugged it off and gave me the impression that "they got me." Did anyone's rear differential oil change get covered? ...I guess I'm just venting since I feel duped.
#24
Junior Member
Thread Starter
#25
It wasn't even a question when I had mine done. They said you have prepaid maintenance so no charge. Would you like me to PM you my receipt? Maybe that will help you.