GLE Class (V167) Produced 2020 to present

GLE issues

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Old 05-06-2020, 06:22 AM
  #476  
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E500, GLE53
Originally Posted by Cbc200
In that case I would definitely have the dealer replace it with the correct door card with Nappa leather!
They will change it.
Old 05-06-2020, 06:27 AM
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Last edited by anbr; 12-20-2020 at 02:22 PM.
Old 05-06-2020, 10:17 AM
  #478  
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GLC 450
Originally Posted by anbr
When I am trying to activate online recognition subcription(LINGUATRONIC) the system shows me a message "browser maintance is currently in progress. Please try again later". "Hey mercedes" wont talk and answers only main commands, like "I am hot, I am cold". The same with weather forecast, horoscope, she wont tell and ask me to check mercedes me online. Mercedes me not submitting any message from me.
Any thoughts how to resolve it ?
Divorce her and get a new one.
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Old 05-06-2020, 10:57 AM
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2016 GLE350 4Matic, 2017 GLC300
Originally Posted by zengshengliu
Here is my issue list with the GLE 450 so far:
  • Key issue, like so many others.
  • "ticking" noise from driver door (or b-pillar) when going through bumps. It doesn't happen all the time, but when it does, its annoying. This is different than rattle noise, its more like "tick" "tick" noise.
  • Rain sensing wiper sometimes goes to full speed for no reason
    https://youtu.be/QZq9jmeRdtc
  • Wiper "skip" when is annoying even on a clean windshield (see the same video above, near the end, you can hear the noise).
  • Also, this only happen one time, but I was driving, and all a sudden, the car give the 3 beep warning indicating collision warning, and the seat belt pull super tight. The car didn't brake or anything, just the beeps and seat belt tightening (you can hear the seat belt noise at the same time as the beep). After a second or two, it release itself
    https://youtu.be/4nK_G4eNiWw
Most of the item above is minor. It is annoying, but not a major issue. The only thing I have concern is the last item. Not sure why it kicks in in the first place, but the other side is, if it thinks a collision is going to happen, why did the emergency braking not kick in?
I have a 2016 GLE350 4Matic and get the same Beeping and Rwd Warning ⚠️ Sign, as if collision is about to happen. Of course it’s absolutely clear in front of me, no vehicle I’ve brought it to the sealer, they looked at it but no resolve. I’ve given up on it when it beeps and flashes, I just keep on driving. Sigh 😔
Old 05-06-2020, 11:16 AM
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2017 E300 4matic Sport
Originally Posted by Roni07
I have a 2016 GLE350 4Matic and get the same Beeping and Rwd Warning ⚠️ Sign, as if collision is about to happen. Of course it’s absolutely clear in front of me, no vehicle I’ve brought it to the sealer, they looked at it but no resolve. I’ve given up on it when it beeps and flashes, I just keep on driving. Sigh 😔
Unfortunately but this is a safety issue. Make sure you go to the dealer every time it happens. Then push hard for MBUSA to replace your car. They react when it is a safety related issue.
Old 05-06-2020, 11:16 AM
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2016 GLE350 4Matic, 2017 GLC300
Originally Posted by Lhlunsford
I took delivery of my 2020 GLE 580 at the end of January after a long awaited 6 months. Wow! This thing is very disappointing for its $100k + price tag. Currently, I have 4100 miles on it and it has been to the dealership 6 times with another trip coming next week.

- List of problems I’ve had/ having-
1. Week 1: noticeable engine vibrations at idle. Engine light. The dealership still has no “fix” for the problem.

2. windshield wiper “tapping” the driver side of the window screen/ windshield wipers skipping/chattering. So annoying. The dealership readjusted the wipers and fixed the tapping. As far as the skipping/chattering. My service manager suggested I stop by periodically and have them clean my windshield. Such an odd suggestion.

3. drivers side headlight holding water. No, not condensation. It was actually holding water. After some back and forth with the service department they finally admitted that wasn’t normal and replaced the headlight.

4. I complained about the wind noise/ whistle coming from the drivers side window. My service department told me they couldn’t recreate the noise. I recorded it for my trip back in this week. As I see on this forum I’m not the only person having this problem.

5. I ordered the automatic window shades and I have noticed a pronounced rattle coming from the passenger rear door when shutting or going over bumps. The service department hasn’t been able to find the problem.
6. One key fob completely stopped working. The dealership originally thought it was the batterie. Ended up having to order a new key fob. Constantly having to shake the key fobs to get them to work because they “supposedly go to “sleep”.
I moved into a Benz after a long stint with Range Rover SC. Needless to say I’m very disappointed with the quality of the Benz and the lack of the dealership not resolving the problems. This weeks conversation is going to consist of my options of getting out the car. I don’t foresee this getting any better.
Wow so much for expensive heap of luxury junk. Sorry to hear you are having so many troubles. It’s unacceptable. BTW Range Rover Uses MB engine, transmission and other parts. No wonder you had lots of issues with your Range Rover. I honestly think MB can’t be trusted with quality or reliability. LEXUS would be a much better option.
Old 05-06-2020, 11:23 AM
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2016 GLE350 4Matic, 2017 GLC300
I have a 2016 GLE 350 4matic
My entertainment DVD System would often not work displays “”disk unavailable””. I would turn it off, eject disk, out disk back in, turn it on and still not work- “disk unavailable”. Turning the engine off and back on doesn’t fix it. I would have to shut engine off and lock the car, leave it for a while. When I go out next time I would turn the DVD 📀 player on and it would work no problem. Then I would stop, park, and it would do the same “disk unavailable”. No matter what I do, it won’t work. I would drive home, park, lock the car and the following day, I would start it, turn DVD 📀 player in and it would work. Anyone else experiencing this ?
Old 05-06-2020, 12:23 PM
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GLE 350
Hello All
Does anyone know if the 2020 Gle comes with ashtray and cigarette lighter. My service advisor informed me that they haven’t delivered trucks with them and it might be a European option.
thank you
Old 05-06-2020, 01:47 PM
  #484  
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Smoker's package

Originally Posted by AMMBGLE
Hello All
Does anyone know if the 2020 Gle comes with ashtray and cigarette lighter. My service advisor informed me that they haven’t delivered trucks with them and it might be a European option.
thank you
A cigarette lighter is standard (hidden under a flap - I didn't know it was there for months). Mine has the phone charging pad where an ashtray would normally go. There is an ashtray available that drops into one of the cup holders - I assume this can be ordered from Parts.

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Old 05-06-2020, 01:51 PM
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2016 GLE350 4Matic, 2017 GLC300
Originally Posted by mjsbenz
Unfortunately but this is a safety issue. Make sure you go to the dealer every time it happens. Then push hard for MBUSA to replace your car. They react when it is a safety related issue.
I like you 😂 I will bring it up to my dealer but I don’t think MBUSA will replace my car. The problem is that I have to have my phone camera turned on and pointing it at the dash at all times, as I don’t know when it will happen.
Old 05-06-2020, 01:53 PM
  #486  
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2020 Mercedes GLE 450
Originally Posted by GregW / Oregon
A cigarette lighter is standard (hidden under a flap - I didn't know it was there for months). Mine has the phone charging pad where an ashtray would normally go. There is an ashtray available that drops into one of the cup holders - I assume this can be ordered from Parts.
I don't think that is the cigar lighter under the flap. That is the 12v outlet.
The cigarette lighter is a separate adapter that you have to plug into the 12v outlet, press it in to "heat" it up.
Old 05-06-2020, 02:06 PM
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Originally Posted by zengshengliu
I don't think that is the cigar lighter under the flap. That is the 12v outlet.
The cigarette lighter is a separate adapter that you have to plug into the 12v outlet, press it in to "heat" it up.
You are correct, at least in the US.
Old 05-06-2020, 11:03 PM
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Originally Posted by Roni07
Wow so much for expensive heap of luxury junk. Sorry to hear you are having so many troubles. It’s unacceptable. BTW Range Rover Uses MB engine, transmission and other parts. No wonder you had lots of issues with your Range Rover. I honestly think MB can’t be trusted with quality or reliability. LEXUS would be a much better option.
I try to stay updated on quality issues and was not aware of issues with Mercedes engines or transmissions. There will always be a few but haven’t seen anything notable. Are you confusing BMW issues of a few years ago?
Range Rover has quality issues that have nothing to do with the drive train. A good friend’s son just moved from Service Manager at a JLR Dealer to Acura because of his frustration with ongoing quality issues.
My early build GLE had numerous minor issues, mostly Tech or Component failures. Engine, EQ Boost and Transmission are rock solid.
Lexus is not in the same Class....I passed on getting another RX350 after driving the 2016 redesign and then the 2017. They get decent reliability readings by keeping things simple with mediocre engines and no changes except for minor refresh at 3-4 years.

Last edited by Ron.s; 05-06-2020 at 11:07 PM.
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Old 05-07-2020, 12:15 AM
  #489  
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GLE 350
Thank you for the information.
Old 05-20-2020, 12:45 AM
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GLE 450 2020
So does it mean we should get Ashtray with GLE? I am in Canada with GLE2020 450 fully loaded and car delivered without Ashtray
Old 05-20-2020, 08:23 AM
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In Canada you have to purchase it separately as an accessory.
Old 05-21-2020, 01:12 AM
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2020 GLE 450 AMG exterior
I can't imagine smoking inside this vehicle and ruining the interior, but in the U.S., the ashtray is also a separate purchase.
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Old 06-04-2020, 07:50 PM
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Gle 350
Voice guidance

Originally Posted by DMG
I’m reading the manual and it does seem like that is the design. On page 223 it says to set it you need to be driving less than 20 mph, go to home>settings>quick access, turn lower when getting in on (which is a misrepresentation of what happens) and it then lowers the car, like right then and there, not when you stop the ca. And THEN the car raises only when you start it again and drive faster than 20 mph. This part is in the table on page 220, it says entry/exit level is deactivated and the vehicle is raised when driving above 20mph. I’m besides myself as I was about to make the point that there is no way this could be the design of the feature. Well there you have it.

Separately, any one else having an issue with voice guidance not working?
Yessssss. she either delivers the wrong response or no response at all and keeps asking you what you want. Did you ever get yours resolved? I've had them update the software three times already
Old 06-04-2020, 09:04 PM
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GLE 450
Just got a GLE450 and I am having the same problem with my center console. How did you resolve it? Thanks.
Old 06-04-2020, 09:48 PM
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Originally Posted by Gle2020
So does it mean we should get Ashtray with GLE? I am in Canada with GLE2020 450 fully loaded and car delivered without Ashtray

Smoking is disgusting.
Old 06-04-2020, 09:51 PM
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Had my GLE350 for one year last month. 11,600 miles. Had one single hiccup at the 3 week mark and zero issues since. Super quiet, smooth ride, amazing fuel economy near 30mpg combined. So far, one of the best Benz I’ve owned since 1988.
Old 06-07-2020, 08:26 PM
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2020 GLE 350 4matic
Third row seats won’t fold down

My third row seats won’t fold down. I have a service appointment scheduled for this Thursday at 8am. Has anyone else had this happen? If so, what was the solution?
Old 06-08-2020, 12:22 AM
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The 3rd row "down switches" take a bit to get used to - if you "press and hold seat down button " won't work - if you "press and release seat down button " it should work fine..
Old 06-08-2020, 06:56 AM
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2020 GLE 350 4matic
Originally Posted by me2mb
My third row seats won’t fold down. I have a service appointment scheduled for this Thursday at 8am. Has anyone else had this happen? If so, what was the solution?
Upon doing more searching in the forums I found the answer that worked for me and cancelled my appointment.

“the third row needs to be pulled backwards before pulling on the latch. Then the latch unlocks and the seat folds”
Old 06-08-2020, 10:06 AM
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Originally Posted by fabbrisd1
The 3rd row "down switches" take a bit to get used to - if you "press and hold seat down button " won't work - if you "press and release seat down button " it should work fine..
Third row has a mechanical release, second row is power (or at lease it is on mine).



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