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After collision and the body shop fix, the 360 view started to show white shades right in front of my car (see pic). The body shop hence also replaced the camera, which did not help, so they suggested me to visit the dealership because it required a software reset.
However, after reset, the shade did not go away. The technician at the dealership claimed that the shade is normal for this car, which I don’t agree because there was no such shade before collision.
Does anyone know what is going on? Should I find another body shop to take a look?
There might be something obstructing the view of the camera either very close to the front of the vehicle or it could even be the vehicle itself. In this case, the camera would need to be physically re-aligned or positioned. This is even more probable if your GLE is white.
I know on my GLE, I can see the license plate bracket near the very bottom of the view because it extends a couple of inches past the bumper. This cause the 360 view to show a slight dark/black area near the bottom of the front camera view.
Try disabling your parking sensors and see if those white markings go away. You might also check to see if you have the sensors set to "warn early all around," which puts the sensors on high alert.
It's unlikely that that this is the cause, but it's what I would do if I were troubleshooting, before I went to the dealership.
The “shade” is present in car wash mode only and it’s not white , it’s gray. The zone of the “shade” is pretty much camera’s blind spot. When the the car is moving and the parking sensors are on, the system overlays the images and compensates for this. So, it may not be the camera but the parking sensors.
And no, it’s not normal. The earlier suggestion to ask the dealer to bring another car to compare was spot on.
@dabottle Snapped some pics earlier, sorry for the cloudy images car wasnt washed after recent snow/salt on the road. Not sure if its helpful to reference.
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