New GLE43Coupe Happy BUT issues
04-18-2017, 06:47 AM
#1
Newbie
Thread Starter
Join Date: Apr 2017
Posts: 13
Likes: 0
Received 0 Likes
on
0 Posts
GLE43COUPE
New GLE43Coupe Happy BUT issues
Hi everyone, newbies first post.
I have had had a brand new GLE43Coupe for 2 months and very happy with it overall except there is a serious problem.
When driving over 100km/hr there is a deep vibration coming from under the seats and the whole vehicle body shakes to an extent where the passenger seat is making flapping noise.
Took it back to MB and drove with a technician where he has acknowledged that there is something wrong. They tested out wheel alignment and balance and apparently other aspects as well YET NO ABNORMAL FINDINGS ALL WITHIN SPEC!
From dealership level they were not able to help to fix as it is a personal sensation. Contacted MB and they have explained that it is a series of characteristic that different model can have different vibration.
It is not a small vibration, it is a very deep vibration where the seats are making noise and can't watch entertainment screen as it shakes. I have had numerous cars cheap to high value yet non of them had such vibration issue that couldn't be fixed.
Did any other owner experience something similar with GLE43COUPE? MB believes that it is this particular model that has this issue which is NORMAL but just bigger vibration than other models.
I am not happy with the findings I would appreciate if anyone can help or suggest what to test other than the wheel balance.
thank you
I have had had a brand new GLE43Coupe for 2 months and very happy with it overall except there is a serious problem.
When driving over 100km/hr there is a deep vibration coming from under the seats and the whole vehicle body shakes to an extent where the passenger seat is making flapping noise.
Took it back to MB and drove with a technician where he has acknowledged that there is something wrong. They tested out wheel alignment and balance and apparently other aspects as well YET NO ABNORMAL FINDINGS ALL WITHIN SPEC!
From dealership level they were not able to help to fix as it is a personal sensation. Contacted MB and they have explained that it is a series of characteristic that different model can have different vibration.
It is not a small vibration, it is a very deep vibration where the seats are making noise and can't watch entertainment screen as it shakes. I have had numerous cars cheap to high value yet non of them had such vibration issue that couldn't be fixed.
Did any other owner experience something similar with GLE43COUPE? MB believes that it is this particular model that has this issue which is NORMAL but just bigger vibration than other models.
I am not happy with the findings I would appreciate if anyone can help or suggest what to test other than the wheel balance.
thank you
Last edited by Daniel Lewis; 04-18-2017 at 06:50 AM.
04-22-2017, 06:19 PM
#4
Newbie
Thread Starter
Join Date: Apr 2017
Posts: 13
Likes: 0
Received 0 Likes
on
0 Posts
GLE43COUPE
Shaking vibration for whole vehicle but Not it even an attempt to look into it.
what to do from here...
04-23-2017, 12:47 AM
#5
I'm a little disappointed with MB to be honest.
This is my first MB and I got the 63s Coupe. For a car that I paid over AUD 200k for, the sales and after sales has been appalling.
I do feel for you and would seek a second opinion from another dealership. What country are you from? Can you approach the HQ?
This is my first MB and I got the 63s Coupe. For a car that I paid over AUD 200k for, the sales and after sales has been appalling.
I do feel for you and would seek a second opinion from another dealership. What country are you from? Can you approach the HQ?
