Brakes !!!
The front ones, the whole lot, was replaced in June, due to a really bad shake and vibration. Even at slow speeds and also was felt heavily on steering wheel. Big time. I think had about 15000 miles on the car, all done that time under warranty.
But now it was the rears, the whole lot, rotors & pads. Driven less than 1000 from replacement of fronts. Still under 16000 miles on this car.
And yes, it wasn't as bad as last time, but still when I slowed down from higher speeds on highway the car was shaking and juddering, maybe not so much on steeringwheel. The whole car was shaking and juddering, but only when slowing from high speeds and using some stopping power from your foot. At slower speeds and really gentle braking, I could barely feel it. Which also did point towards the rears. When I drove it in through Manhattan to get to service at slow speeds, I actually thought the problem has gone away...as I didn't feel it at all. But that was only because of slow speed and gentle braking.
Anyways, the car is under 16000 miles, fronts replaced under warranty, but the rears not ? Why is that ?
Of course they can always say I am braking the wrong way, using too much brakes, driving the wrong way, not driving enough or driving too much, having too much load on our car, towing heavy loads, washing it too often, washing the brakes too often, washing the wrong way, storing it wrongly, keeping it in too humid places, parking it in wrong garage and so on...
But is it going to be normal thing then in the future to replace all your brake parts every 20k miles ? I was not expecting this on a MB.
Last edited by eki912; Aug 26, 2015 at 07:01 AM.
The front ones, the whole lot, was replaced in June, due to a really bad shake and vibration. Even at slow speeds and also was felt heavily on steering wheel. Big time. I think had about 15000 miles on the car, all done that time under warranty.
But now it was the rears, the whole lot, rotors & pads. Driven less than 1000 from replacement of fronts. Still under 16000 miles on this car.
And yes, it wasn't as bad as last time, but still when I slowed down from higher speeds on highway the car was shaking and juddering, maybe not so much on steeringwheel. The whole car was shaking and juddering, but only when slowing from high speeds and using some stopping power from your foot. At slower speeds and really gentle braking, I could barely feel it. Which also did point towards the rears. When I drove it in through Manhattan to get to service at slow speeds, I actually thought the problem has gone away...as I didn't feel it at all. But that was only because of slow speed and gentle braking.
Anyways, the car is under 16000 miles, fronts replaced under warranty, but the rears not ? Why is that ?
Of course they can always say I am braking the wrong way, using too much brakes, driving the wrong way, not driving enough or driving too much, having too much load on our car, towing heavy loads, washing it too often, washing the brakes too often, washing the wrong way, storing it wrongly, keeping it in too humid places, parking it in wrong garage and so on...
But is it going to be normal thing then in the future to replace all your brake parts every 20k miles ? I was not expecting this on a MB.
P.S. Just out of curiosity - where was your GLK built? Germany, Egypt, China or Vietnam (look at the black sticker on the driver's side door jamb)?
Last edited by Diabolis; Aug 26, 2015 at 11:48 PM.
And it wasn't too cheap either, total was 750$..... to renew everything at the rear. Pads & rotors and some small bits and pieces.
If I would have the place and tools ( and time ) , I would have purchased and installed better (?) aftermarket rotors instead of these rediccilously priced MB ones, that seems to be crappy anyway.
Out of curiosity, should I now make a complaint to MB USA about this ? And how to do it, where to send it ? As I still think at this mileage (15650 yesterday when picked her up ) and knowing how we treat and use our GLK, I still strongly feel one shouldn't replace all brakeparts.
I can sort of understand the front pads wearing out even at this low mileage because of the weight of this tank, but all pads and all rotors !!! On a high quality, premium car...
And it wasn't too cheap either, total was 750$..... to renew everything at the rear. Pads & rotors and some small bits and pieces.
If I would have the place and tools ( and time ) , I would have purchased and installed better (?) aftermarket rotors instead of these rediccilously priced MB ones, that seems to be crappy anyway.
Out of curiosity, should I now make a complaint to MB USA about this ? And how to do it, where to send it ? As I still think at this mileage (15650 yesterday when picked her up ) and knowing how we treat and use our GLK, I still strongly feel one shouldn't replace all brakeparts.
I can sort of understand the front pads wearing out even at this low mileage because of the weight of this tank, but all pads and all rotors !!! On a high quality, premium car...
MBKLUE's post above about different front and rear rotor / pad wear and thickness is 100% correct. They are designed so that they all wear out at the same time. It could simply be a matter of you having used them up, without a malfunction of some sort or inferior quality parts being the culprit. I would agree that rotor life of 16K miles (~26K km) is a tad on the short side for an average passenger vehicle, but then again, it really depends on the driving conditions and style so I wouldn't necessarily chalk it up as a defect. If all four wore out it could mean that they just reached the end of their useful life.
Every time you take the car in for scheduled service, one of the things they will do is measure the rotor and pad thickness. What were they at at your scheduled service intervals and at what mileage?
Is there a place or person in MB USA that I should write to ? Just to tell my disappointment of the quality of MBs brakes ( on our car ) which we purchased mainly because of the quality ! Or so we thought....
The Best of Mercedes & AMG
You could certianly make your displeasure known to MB HQ, but I suspect that their reply is going to be along the lines of "Thank you for taking the time to write... we take customer satisfaction and quality very seriuously... we are sorry to hear you're not satisfied with your MB product... BUT your brakes are wear and tear items and they're past the warranty range", so you'd likely be wasting your time. And, for what it's worth, there is some truth in that statement - they are wear-and-tear items, and not EVERYONE's brake rotors wear out in 25K km, so it's likely something specific to your environment / conditions / driving style or combination thereof as opposed to a bad batch of rotors. Sorry.
But still this bothers me a bit.
I understand all the points in brakes wearing out, thats how they are designed. And nothing wrong with that. And even that maybe I am driving or braking wrongly to wear them out this fast, or driving at the wrong time, in wrong place, in wrong weather and even store it at the wrong place to wear the brakes out so fast.
But it still doesn't make sense that they were warped. They were not worn out. All was replaced because of the warping in rotors.
And that's the thing that bothers me. The car was at official MB service ( 10k miles) done by the first owner because I asked that to be done before I buy it from her. and they did check all brakes and it passed, naturally. No mentioning that brakes ( pads or rotors ) are soon due to be replaced. And now I have driven 5k miles, and everything was replaced. NYC weather eating my brakes ?
But still this bothers me a bit.
I understand all the points in brakes wearing out, thats how they are designed. And nothing wrong with that. And even that maybe I am driving or braking wrongly to wear them out this fast, or driving at the wrong time, in wrong place, in wrong weather and even store it at the wrong place to wear the brakes out so fast.
But it still doesn't make sense that they were warped. They were not worn out. All was replaced because of the warping in rotors.
And that's the thing that bothers me. The car was at official MB service ( 10k miles) done by the first owner because I asked that to be done before I buy it from her. and they did check all brakes and it passed, naturally. No mentioning that brakes ( pads or rotors ) are soon due to be replaced. And now I have driven 5k miles, and everything was replaced. NYC weather eating my brakes ?



