GLK-Class (X204) Produced 2008-2014

HELP! Adblue remaining starts 0

Old Nov 15, 2019 | 10:50 AM
  #1  
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2015 GLK250 Bluetec
HELP! Adblue remaining starts 0

We can’t start it now! could anyone please let me know if you know about a way to start it, so we don’t have to pay the expensive tow charge. I brought this 2015 GLK250 recently for my son as he really wanted a GLK even it’s a discounted model, one month ago, there was CEL and the code was DPF below performance sometime like it, I sent it to MB dealer, paid $600 diagnosis fee so this dealer was able to claim warranty for DPF successfully, I took the car back as the parts was back order and would take a few months. According to my son, he saw the CEL on and off by itself and suddenly Adblue remaining starts 16 showed up when started the car, he didn’t pay much attention as he was told to ignore the warnings, now we just can’t start it as starts is 0. I found this forum and readed whole bunch of discussions but I could not find a method to start a starts 0 GLK, I have refilled about 18L DEF (was over flowed a bit, the DEF tanks is full now). Any input would be appreciated!

Last edited by Oliver Gao; Nov 15, 2019 at 11:19 AM.
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Old Nov 15, 2019 | 10:54 AM
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Tow it back to the dealership and show them. They need to start working on it now, not later, since they approved it as a warranty claim. Then they give you a loaner until your vehicle is fixed.

It's probably a good idea to get MB corporate involved as well.
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Old Nov 15, 2019 | 11:12 AM
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Originally Posted by andreigbs
Tow it back to the dealership and show them. They need to start working on it now, not later, since they approved it as a warranty claim. Then they give you a loaner until your vehicle is fixed.

It's probably a good idea to get MB corporate involved as well.
Sorry I didn’t describe it clearly, the warranty claim was for CEL (Check Engine Light) issue for the defective DPF (Diesel Particulate Filter), I was told $4k cost for this parts so I was happy and paid $600 diagnostic fee. But I googled Adblue, it seems Adblue remaining starts message is not related to DPF, please correct me if my understanding is wrong
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Old Nov 15, 2019 | 11:49 AM
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Originally Posted by Oliver Gao
Sorry I didn’t describe it clearly, the warranty claim was for CEL (Check Engine Light) issue for the defective DPF (Diesel Particulate Filter), I was told $4k cost for this parts so I was happy and paid $600 diagnostic fee. But I googled Adblue, it seems Adblue remaining starts message is not related to DPF, please correct me if my understanding is wrong
You are wrong. The ad blue starts is the entire emission system. Anything wrong with it will cause the countdown. For example I had a fuel pressure problem, which technically is a part of emissions, and I got the countdown. You have 2 options, take it to the dealer and they will reset it, or get a Mercedes scanner and reset it yourself. Good luck.
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Old Nov 15, 2019 | 11:54 AM
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Follow the YouTube video step by step, and see if u can get it start again

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Old Nov 15, 2019 | 12:56 PM
  #6  
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Originally Posted by GLK Super Fan
Follow the YouTube video step by step, and see if u can get it start again

https://youtu.be/yVN8fbLGFjg
Thanks for the video link, this video shows a computer screen and specialized software is used to do the reset, I don’t know if this computer/tool is available, this tool maybe very expensive......
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Old Nov 15, 2019 | 02:45 PM
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Originally Posted by Oliver Gao
Thanks for the video link, this video shows a computer screen and specialized software is used to do the reset, I don’t know if this computer/tool is available, this tool maybe very expensive......
Omg, watch the video again. He only use the computer to show the codes. You do not need the computer to reset it.
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Old Nov 15, 2019 | 03:11 PM
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You can lead a horse to water...
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Old Nov 15, 2019 | 03:37 PM
  #9  
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Originally Posted by GLK Super Fan
Omg, watch the video again. He only use the computer to show the codes. You do not need the computer to reset it.
I have to apologize again, I did see the fancy module but I really can't or at least not modify my GLK before warrantied DPF replacement (this costs few thousand dollars in Canada), I'm actually EE (Electronic Enigneer) and being very familiar with hardware circuit and softwar program stuff, I probably will do something to my 2015 GLK once it's running stable and when I got more acknowledges about Bluetec
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Old Nov 15, 2019 | 04:44 PM
  #10  
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Originally Posted by Oliver Gao
I have to apologize again, I did see the fancy module but I really can't or at least not modify my GLK before warrantied DPF replacement (this costs few thousand dollars in Canada), I'm actually EE (Electronic Enigneer) and being very familiar with hardware circuit and softwar program stuff, I probably will do something to my 2015 GLK once it's running stable and when I got more acknowledges about Bluetec
By reading your responses maybe it’s best you don’t touch your car. LOL. Get it towed.
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Old Nov 15, 2019 | 05:44 PM
  #11  
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Originally Posted by C300fan2
By reading your responses maybe it’s best you don’t touch your car. LOL. Get it towed.
Yep, I just found one of my world elite card actually included 5 free tow services and up to 250km, it seems no easy way to reset the remaining starts 0 issue, I will have to call the toll free number to ask for the free tow service
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Old Dec 2, 2019 | 03:37 PM
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Originally Posted by GLK Super Fan
Follow the YouTube video step by step, and see if u can get it start again
That requires his bypass module to be installed already. He also has an OBD module now that can turn off the adblue system and some of the other emissions non-sense if you desire.
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Old Dec 2, 2019 | 04:54 PM
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Originally Posted by jkaetz
That requires his bypass module to be installed already. He also has an OBD module now that can turn off the adblue system and some of the other emissions non-sense if you desire.
You do not need the OBD2 module, it can be done with gas paddles and ignition switch. You just have to follow the sequence. Of course, you can always use the obd2 module to reset it
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Old Dec 2, 2019 | 09:15 PM
  #14  
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Originally Posted by GLK Super Fan
You do not need the OBD2 module, it can be done with gas paddles and ignition switch. You just have to follow the sequence. Of course, you can always use the obd2 module to reset it
I have tried gas paddle trick from youtube, it didn’t work for my 2015 GLK.
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Old Dec 2, 2019 | 09:27 PM
  #15  
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Update - I have reset the Adblue remaining counter

I didn’t tow my 2015 GLK to dealer, I called dealer and was told that reset Adblue counter was not a free service and I would have to pay 1-2 hours diagnosis, the service advisor was in believing that there must be a faulty in Adblue system otherwise Adblue counter would reset by itself after few trips.

I ended by bought a tool and xentry software hard drive from vxdiagtool.com, paid $399 in total and DHL was so amazing, only 38 hours to bring the box from HongKong to my door. Xentry software was not that user friendly but I figured out and found the reset Adblue counter in menu, everything is good now
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Old Dec 3, 2019 | 09:28 AM
  #16  
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Originally Posted by GLK Super Fan
You do not need the OBD2 module, it can be done with gas paddles and ignition switch. You just have to follow the sequence. Of course, you can always use the obd2 module to reset it
For that video, he had already hard wired in his AdBlue simulator/bypass. That is the only reason the gas pedal works in the video. It will not work on an unmodified ECU no matter what you do. The video does not make that clear.

Originally Posted by Oliver Gao
I didn’t tow my 2015 GLK to dealer, I called dealer and was told that reset Adblue counter was not a free service and I would have to pay 1-2 hours diagnosis, the service advisor was in believing that there must be a faulty in Adblue system otherwise Adblue counter would reset by itself after few trips.

I ended by bought a tool and xentry software hard drive from vxdiagtool.com, paid $399 in total and DHL was so amazing, only 38 hours to bring the box from HongKong to my door. Xentry software was not that user friendly but I figured out and found the reset Adblue counter in menu, everything is good now
Be ready. The countdown will likely return. We had it pop up at the end of last year on our 2011 ML. No one but the dealer could reset the counter. When I finally took it in they charged me an hour of diagnostics to say that they couldn't find anything wrong and didn't know why the counter was active. It returned again last week and I am now pursuing an AdBlue exorcism. Since you have the Xentry you can reset it until you get annoyed with it of course.

Last edited by jkaetz; Dec 3, 2019 at 09:34 AM.
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Old Dec 26, 2019 | 04:46 PM
  #17  
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Originally Posted by Oliver Gao
I didn’t tow my 2015 GLK to dealer, I called dealer and was told that reset Adblue counter was not a free service and I would have to pay 1-2 hours diagnosis, the service advisor was in believing that there must be a faulty in Adblue system otherwise Adblue counter would reset by itself after few trips.

I ended by bought a tool and xentry software hard drive from vxdiagtool.com, paid $399 in total and DHL was so amazing, only 38 hours to bring the box from HongKong to my door. Xentry software was not that user friendly but I figured out and found the reset Adblue counter in menu, everything is good now
Which unit did you buy exactly? Thanks im looking as well
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Old Dec 28, 2019 | 10:11 AM
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Originally Posted by C300fan2
Which unit did you buy exactly? Thanks im looking as well
I am also interested on which one you purchased. I skimmed through their website and can’t exactly figure out how to configure what is needed.

appreciate if you can give us insight on your item list from that site.

cheers!
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Old Jan 8, 2020 | 06:50 AM
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Originally Posted by Oliver Gao
I didn’t tow my 2015 GLK to dealer, I called dealer and was told that reset Adblue counter was not a free service and I would have to pay 1-2 hours diagnosis, the service advisor was in believing that there must be a faulty in Adblue system otherwise Adblue counter would reset by itself after few trips.

I ended by bought a tool and xentry software hard drive from vxdiagtool.com, paid $399 in total and DHL was so amazing, only 38 hours to bring the box from HongKong to my door. Xentry software was not that user friendly but I figured out and found the reset Adblue counter in menu, everything is good now
Oliver Gao,

would you mind sharing with us your full configuration from that site? I can’t really discern what is needed.

thank you
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Old Apr 15, 2020 | 05:09 PM
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2014 e250 bluetec
Mercedes scanner

Originally Posted by C300fan2
You are wrong. The ad blue starts is the entire emission system. Anything wrong with it will cause the countdown. For example I had a fuel pressure problem, which technically is a part of emissions, and I got the countdown. You have 2 options, take it to the dealer and they will reset it, or get a Mercedes scanner and reset it yourself. Good luck.

which odb2 scanner will reset “engine start remaining ”?

Last edited by Delrey737; Apr 17, 2020 at 09:58 PM. Reason: Spelling
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Old Apr 16, 2020 | 09:38 AM
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2014 e250 bluetec
Hi I saw your post on Adblue engine start remaining. You said yo clear message, use Benz scanner or take it to dealer.
i have 2014 E250 bluetec. Will I need to get Mercedes Xentry scanner or a more capable odb2 scanner such as launch 431 pro?
please advise... thank you
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Old Apr 17, 2020 | 09:09 PM
  #22  
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Originally Posted by Delrey737
Hi I saw your post on Adblue engine start remaining. You said yo clear message, use Benz scanner or take it to dealer.
i have 2014 E250 bluetec. Will I need to get Mercedes Xentry scanner or a more capable odb2 scanner such as launch 431 pro?
please advise... thank you
If you can afford the Xentry off ebay and plan to have a Mercedes for a long time it might be worth it, I might get one next time I have a problem. I was able to reset it once with my cheaper scanner but a year later I had an issue and couldent clear it, had to pay someone with Xentry to clear it. Good luck.
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Old Sep 14, 2022 | 10:41 AM
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Originally Posted by Oliver Gao
I didn’t tow my 2015 GLK to dealer, I called dealer and was told that reset Adblue counter was not a free service and I would have to pay 1-2 hours diagnosis, the service advisor was in believing that there must be a faulty in Adblue system otherwise Adblue counter would reset by itself after few trips.

I ended by bought a tool and xentry software hard drive from vxdiagtool.com, paid $399 in total and DHL was so amazing, only 38 hours to bring the box from HongKong to my door. Xentry software was not that user friendly but I figured out and found the reset Adblue counter in menu, everything is good now
Can you please update what exactly you bought and where at? The link you sent does not work.
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Old Sep 16, 2022 | 03:59 PM
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Originally Posted by georginareid
Can you please update what exactly you bought and where at? The link you sent does not work.
I do that, get the BenzNinja and your problems are gone forever
don't dream buying that Chinese junk you will regret it very quickly
just read all members who joined me, the experience they had with that crap
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