low coolant - 2002 ml320 - 11k miles
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From: Philadelphia, PA, USA
low coolant - 2002 ml320 - 11k miles
I am out this morning gettting stuff (gas for snow blower, etc) as its starting to snow, and the low coolant light comes on. I verify this in the owners manual, and it is. This is my mothers car (she is out of town) and it is not the first time they have had to add coolant to it. Since I don't know anything about it I just called the road side service (I'm at home) and they are going to come out here and add coolant to it or tow it if they have to. I'd rahter not tow it to the dealership as its my only car that I have and its snowing.
It must be leaking coolant since it is not hte first time its come on. We just had the A service done a few weeks ago too. Not exactly what I thought we would get from a 40,000 suv but o well.
Anyone else have this problem, and if so was it leaking, and what was the soultion, etc?
Thanks
It must be leaking coolant since it is not hte first time its come on. We just had the A service done a few weeks ago too. Not exactly what I thought we would get from a 40,000 suv but o well.
Anyone else have this problem, and if so was it leaking, and what was the soultion, etc?
Thanks
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From: Philadelphia, PA, USA
Update: MB Road Side just called me back, the guy who does the road side is in the hospital and he the guy is suggesting towing it to the dealership which I don't want to do if there is no loaner..
Of course the dealership is closed right now so that is a no go (got their voicemail)
Of course the dealership is closed right now so that is a no go (got their voicemail)
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From: Taxachusetts
99 Ml 320
"Update: MB Road Side just called me back, the guy who does the road side is in the hospital and he the guy is suggesting towing it to the dealership which I don't want to do if there is no loaner..
Of course the dealership is closed right now so that is a no go (got their voicemail)"
yeah in the hospital, its cold out man! he isnt coming out there and thats the only reason he could give without you getting upset....
-steve
now watch me be wrong and he has some tumor or something ill look like even more of an idiot
i dont want to rock the boat any further but isnt that some kinda breach? isnt there some other service guy that should come or an outside guy comes at the expense of MB maybe?
Of course the dealership is closed right now so that is a no go (got their voicemail)"
yeah in the hospital, its cold out man! he isnt coming out there and thats the only reason he could give without you getting upset....
-steve
now watch me be wrong and he has some tumor or something ill look like even more of an idiot
i dont want to rock the boat any further but isnt that some kinda breach? isnt there some other service guy that should come or an outside guy comes at the expense of MB maybe?
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From: Philadelphia, PA, USA
Originally posted by buddhatikigod
yeah in the hospital, its cold out man! he isnt coming out there and thats the only reason he could give without you getting upset....
?
yeah in the hospital, its cold out man! he isnt coming out there and thats the only reason he could give without you getting upset....
?
I could have pressed the issue more with the rep (he was very nice and I have his extension) but I don't think its that major of a problem (well, is it?)
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well, before the rep called the road side service guy, he told me that yestetrday he "checked out" or something becuase he was at the ER, and usually the "check in" after 2 hours or something. he said instead of paging he called directly his cell phone and the man said he was in the hospital. I don't know if its true or not, but since we are getting 2 feet of snow here I will not be going out unless its an absolute emergency, and if that were the case I would be fine.
I could have pressed the issue more with the rep (he was very nice and I have his extension) but I don't think its that major of a problem (well, is it?)"
if you dont think so no, eventually the problem will get fixed if anything it is known that this happened it is known that you didnt get help when you were supposed to so that should help
-steve
I could have pressed the issue more with the rep (he was very nice and I have his extension) but I don't think its that major of a problem (well, is it?)"
if you dont think so no, eventually the problem will get fixed if anything it is known that this happened it is known that you didnt get help when you were supposed to so that should help
-steve
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Re: low coolant - 2002 ml320 - 11k miles
Originally posted by matt5555
I am out this morning gettting stuff (gas for snow blower, etc) as its starting to snow, and the low coolant light comes on. I verify this in the owners manual, and it is. ...Thanks
I am out this morning gettting stuff (gas for snow blower, etc) as its starting to snow, and the low coolant light comes on. I verify this in the owners manual, and it is. ...Thanks
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From: Philadelphia, PA, USA
Re: Re: low coolant - 2002 ml320 - 11k miles
Originally posted by Darkmann
Yes, you're definitely leaking coolant somewhere even though you may not see some on the floor. Lately, there's been several complaints about this as well as power steering fluid leak. The problem so far has been traced to the hose clamps and MB has issued new clamps for the power steering. Check (feel with your fingers) where the coolant hose meets the radiator and you will find that it's wet there. If that's the case, tighten the clamp at that point - not too tight. Also, check the power steering hose clamps at both the radiator end (P/S fluid it is cooled by coolant) and the other end. You may find them to be loose. Tighten them - not too much otherwise you'll shear the hose. Then as soon as you have time, take the truck in for them to replace the hose clamps with the new design. You may even have it done for free, given the amount of complaints posted about this lately. Hope that helps.
Yes, you're definitely leaking coolant somewhere even though you may not see some on the floor. Lately, there's been several complaints about this as well as power steering fluid leak. The problem so far has been traced to the hose clamps and MB has issued new clamps for the power steering. Check (feel with your fingers) where the coolant hose meets the radiator and you will find that it's wet there. If that's the case, tighten the clamp at that point - not too tight. Also, check the power steering hose clamps at both the radiator end (P/S fluid it is cooled by coolant) and the other end. You may find them to be loose. Tighten them - not too much otherwise you'll shear the hose. Then as soon as you have time, take the truck in for them to replace the hose clamps with the new design. You may even have it done for free, given the amount of complaints posted about this lately. Hope that helps.
