M-Class (W163) Produced 1998-2005: ML 230, ML 320, ML 350, ML 400 CDI, ML 430, ML 500, ML 270 CDI

Bad news for GSM Phone

Old Dec 18, 2004 | 12:20 PM
  #1  
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From: TEXAS, MONTANA
Bentley LWB, Silver Cloud III, 2002 G500,2004 LX470,73 Jag XKE, 2004 SL600, 2004LS430
Bad news for GSM Phone

This information applies to the ML series as well as the G500.

We bought a 2005 G500 and paid for a GSM -T-Mobile compatible phone on August 31, 2004. The word then was that it would be available at the end of September. You know the rest of the story. They still have my money. I have no phone. Here is the most recent message from my salesman:

" I’m so confused about phones right now I won’t claim anything to be correct. This information just reached my desk within the last 15 minutes. Neither the V600 nor the V710 can be used with 2005 G-Class, M-Class, Maybach, and SLR. Yes, I’m expecting a class action suit. Probably aimed at me personally. The Verizon V60s, CDMA, can be used with the 2005 G-Class according to the parts manager. They are available voice activated.
--
Curt Rich
Star Motor Cars Mercedes-Benz
7000 Katy Rd.
Houston, TX 77024
713-868-6820"

This seems like a replay of the 2004 E Class Command problem. Are there enough people out there would join me in contacting Mercedes Benz to make good on their product line. Did anyone have any luck in getting Mercedes to buy back their vehicles?
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Old Dec 18, 2004 | 12:55 PM
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Welcome to my world. DO NOT EVER EVER EVER EVER EVER pay for ANYTHING UNTIL IT IS DELIVERED AS PROMISED. Salesman will tell you whatever you want to hear to get you to buy a car. Hell if I could make a grand off of you, I'd tell you to use the cordless phone out of your house!
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Old Dec 18, 2004 | 02:17 PM
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Why bother with a MB phone? Get your money back and either use a MIKBOX or UHI which work with generic (non MB) phones. I had a note about the buggy V600 on this page for months..

http://www.whnet.com/4x4/phones.html
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Old Dec 18, 2004 | 02:30 PM
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Because they entail NO SUPPORT from dealer, and may void your warranty. I am not working on anything somebody has hacked on, unless they want the whole system replaced with factory parts. You really should see some of the **** poor installs people do.
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Old Dec 18, 2004 | 02:50 PM
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I'm not for **** poor installs. The ones I have use usually only MB parts as far as possible, incl Euro or from other models. My dealer services them under warranty.

PS. My dealer parts department even orders Euro wiring harnesses for me - on a good day that is, if they feel like putting up with the MB parts ordering mess.
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Old Dec 18, 2004 | 03:59 PM
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Count me in on that
Apparently there is a core kit w/ MHI available for everything else other than ML or G-wagon. I'm wondering if the PSE is the same for MHI and non-MHI version with the difference being a multiple handset compatible cradle.
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Old Dec 18, 2004 | 04:32 PM
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Prolly has more to do with not wasting resources on 2 dead models. Both are D2B and not MOST.
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Old Dec 18, 2004 | 07:16 PM
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Originally Posted by saturnstyl
.... not wasting resources on 2 dead models......
I believe that.
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Old Dec 18, 2004 | 07:54 PM
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From: TEXAS, MONTANA
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AND THE PROBLEM WITH THE V60 voice activated phone is that it is a dead model that won't be supported in a few months. I have it in both my 04 600 SL and the old G. They work fine but just try to get them repaired in a year.
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Old Dec 18, 2004 | 08:14 PM
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Well they will be supported for at least 4 years from now. Admittedly they will be worthless by then, but you could still get it replaced.
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Old Dec 20, 2004 | 06:40 AM
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Originally Posted by ml320
Why bother with a MB phone? Get your money back and either use a MIKBOX or UHI which work with generic (non MB) phones. I had a note about the buggy V600 on this page for months..

http://www.whnet.com/4x4/phones.html
MIKBox is a nice solution for the M-class. UHI is nice because it uses all factory parts, but the problem is that the UHI cradles (and ANY MHI SYSTEM) will not fit into the center console.

So, there can be a lot of speculation why the M-class and G-class aren't supported, but the reality is everything will work with the G-class (UHI and MHI), but it won't physically fit in the W163 M-class (it works great in the W164, which uses the C-class COMAND).

(We have installed UHI on the W163 M-class for people that want to use the "dash mount" from Peiker.)

-s-
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Old Dec 20, 2004 | 04:57 PM
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I don't like to clutter up the dash with a phone and think the center console is a better place like on this pic with a 6310i in the UHI, although is makes it a bit difficult to use the console for anything else...

G, M, SLR and Maybach are all pretty low volume when it comes to V600 phones compared to the other models, and considering testing each configuration takes a few months may just not be ready yet, probably leading to the decision to release the high volume models first....

Looks like the W164 is not getting the C-class DVD COMAND in North America but a compatible NTG2.
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