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-   -   Dealer car wash - Is it free when you visit? (https://mbworld.org/forums/m-class-w166/591696-dealer-car-wash-free-when-you-visit.html)

FanofML350 07-03-2015 03:03 PM

Dealer car wash - Is it free when you visit?
 
I have read comments from users saying the dealer provided car wash when there was a visit. Is it a courtesy or are they bound to provide you a free car wash? Are the car washes only for factory warranty vehicles or if you have any service done? If your vehicle is under warranty can you visit at least once a month for a car wash and air pressure check?

tubaprde 07-03-2015 03:08 PM


Originally Posted by FanofML350 (Post 6485810)
I have read comments from users saying the dealer provided car wash when there was a visit. Is it a courtesy or are they bound to provide you a free car wash? Are the car washes only for factory warranty vehicles or if you have any service done? If your vehicle is under warranty can you visit at least once a month for a car wash and air pressure check?

The dealer I go to will wash it anytime I have a service. I didn't buy the car from them

shortspark 07-03-2015 04:20 PM

The nearest dealer to me is 40 miles away. Although I bought my car at a dealer in the "big city" much farther away, the local dealer will come out and pick up my car for any warranty or service work and leave a loaner. They will return it when finished and washed if I want. I can also bring it in anytime for a wash. However, I do not let anyone but me wash my car so I do not utilize this service.

flowrider99 07-03-2015 05:18 PM

In the UK the dealer washes the car with every service but dont expect a good job. Your car will end up with swirl marks after a while from the dirty cloths they use. UK dealers also charge more for the service depending on whether you left the car with them and made your own way home, waited for the car and used the customer lounge or had a courtesy car.

couture 07-04-2015 08:39 AM

When we lived in Sarasota the dealer we bought new from was 2 miles away. My wife got a free car wash anytime she wanted and it was a good wash job too. Now we are 2 hours from a dealer and only had one service done since moving to the mountains, but they did an excellent wash job on it after the service. I think it is entirely up to dealer but so far my experience has been they all do it with a service..

greasykid 07-04-2015 11:32 AM

Only w/a service visit.

Barry45RPM 07-04-2015 12:55 PM

Always free, and any time I stop by for any reason or no reason. But there is "wait in the lounge" time and a valet tip.

Tapper69 07-15-2015 12:11 PM

Always free, anytime, at Downtown Los Angeles dealer, if you purchased your vehicle from them. Takes about 45 minutes, but their lounge has a nice TV, comfortable couches, donuts, coffee, bottled water, and wifi.

PeterUbers 07-15-2015 01:19 PM

Always free anytime ... However sometimes you have to wait over and hour which is annoying

ChuckinTucson 07-15-2015 02:41 PM

My dealer in Tucson washes for free whether in for service or just dropping in. Have bought several cars from them, but I think they'll do it for anybody with a Mercedes Benz.

Gerry_M 07-15-2015 02:48 PM

Always free from the purchasing dealer at anytime even without service or without warranty.
They do a better job than all of our hand car wash services out here. Better than other dealers too. BUT it takes them at least 45 mins... so I go across the street and grab a Chipotle yummm....

Gerry_M 07-15-2015 02:49 PM


Originally Posted by PeterUbers (Post 6497553)
Always free anytime ... However sometimes you have to wait over and hour which is annoying

Which dealer in Chicago?

wcbaird 08-20-2015 03:36 PM

Naperville Mercedes - always free and the waiting area is very nice with plenty of snacks, comfortable chairs, and the obligatory boob tube. I've been buying cars from them for 15 years and no complaints.

dbldpr 08-20-2015 03:52 PM

can bring car in at any time for free wash from the dealer I bought it from. They wash it while I wait in there lounge area and they dry the car. Great deal and it is free

Svengali 01-27-2016 11:49 PM

Whoa!
 

Originally Posted by shortspark (Post 6485863)
The nearest dealer to me is 40 miles away. Although I bought my car at a dealer in the "big city" much farther away, the local dealer will come out and pick up my car for any warranty or service work and leave a loaner. They will return it when finished and washed if I want. I can also bring it in anytime for a wash. However, I do not let anyone but me wash my car so I do not utilize this service.

Basically your dealer treats your repairs like Enterprise rent a car; the pick you up. It's either that or in reality they make so much in repairs from customers they can afford to bring a loaner to you? Let's hope it's just good customer service that goes the extra mile.

Svengali 01-27-2016 11:52 PM

Nice
 

Originally Posted by Tapper69 (Post 6497468)
Always free, anytime, at Downtown Los Angeles dealer, if you purchased your vehicle from them. Takes about 45 minutes, but their lounge has a nice TV, comfortable couches, donuts, coffee, bottled water, and wifi.

Sounds like Barnes and Noble with a Starbucks inside. Now all you need is riveting conversation with your mate!

redalert08 01-28-2016 03:15 PM

it used to be free until the we are out of water here in california

mrmotoguzzi00 01-28-2016 03:19 PM


Originally Posted by couture (Post 6486269)
When we lived in Sarasota the dealer we bought new from was 2 miles away. My wife got a free car wash anytime she wanted and it was a good wash job too. Now we are 2 hours from a dealer and only had one service done since moving to the mountains, but they did an excellent wash job on it after the service. I think it is entirely up to dealer but so far my experience has been they all do it with a service..

We are close to Sarasota and you can bring your car in anytime for a wash.

racer12 01-28-2016 07:30 PM

Peterbough MB washes it everytime for free and does a great job

nvsocr7 01-29-2016 10:59 PM


Originally Posted by wcbaird (Post 6532621)
Naperville Mercedes - always free and the waiting area is very nice with plenty of snacks, comfortable chairs, and the obligatory boob tube. I've been buying cars from them for 15 years and no complaints.

+1 naperville :) Although, if you want to buy a car/get service, go to St. Charles. Nobody actually told me about the GLE 350 in the naperville dealership and i visited 3 different salepeople. They kept pushing the ml350. the st charles dealer told me about it right off the bat and gave a great discount for pre-ordering.

easyedwin 11-26-2016 09:53 PM

Mercedes Benz of Birmingham vacuums and washes for free. Starbucks is free and fresh ground and brewed. Soda pop is free and snacks [nabs] are also free.

Tapper69 11-27-2016 09:27 AM


Originally Posted by Svengali (Post 6690302)
Sounds like Barnes and Noble with a Starbucks inside. Now all you need is riveting conversation with your mate!

And they rebuilt the entire facility in the past few years so now they have a complete automated car wash so they wash and vacuum in only 20-30 minutes while I mac on a donut with coffee. Then I grab some free bottles of water and a something from their fruit bowl and get on my way. Great service.

drwolf 12-22-2016 03:12 PM

Does anybody know about Keyes European in LA? do they do it for free anytime or only w/service

dieseldoc 12-23-2016 11:16 PM

Park Place in DALLAS washes cars for free for customers.

pcy 12-25-2016 11:33 AM

It looks like MB of Burlington (Boston area) seems to wash all the cars after service.
I took my ML350 recently for rear tail gate issue and they washed it after just diagnosing the problem. They didn't actually fix the issue - they had to order the controller, so made an appointment for next week.


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