Dongle for ipod will not work
 

I went to the dealer and got a replacement dongle [for the console plug] free of charge, but it will not play the music. It will charge the ipod, but not play the music. I have plugged the ipod into the usb outlet in the console and it works fine. My issue is that the ipod now takes up the usb charging outlet for phones.
Has anyone solved this issue.?