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Wis asra install problems

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Old 10-30-2016, 11:05 AM
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2009 c class 180k blue efficiency
Wis asra install problems

Hi all
I have just installed the sept 16 Epc/wis and although it installed okay and I can login when I click on epc or wis icon it flashes but will not open when I look into it it said unavailable is there anyone that can help a thick old man?.
Thanks in advance Dell
PS If in wrong place please feel free to move but I was not sure where to put it
Just an update I have just noticed that if I go into server edit access authorisation it is saying users 0 of 2 so I think this may be the problem but I don't know how to fix it

Last edited by Dell; 10-30-2016 at 11:55 AM. Reason: add info
Old 10-31-2016, 01:13 PM
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You have issues with the java webstart----by suggestion is go to tools use EWA clean and start over!!


The above assumes installing on XP or WIN7 or higher!!
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Old 11-01-2016, 02:46 PM
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2009 c class 180k blue efficiency
wis asra install problems

Just a few screen shots may help with my problem I don't want to reinstall unless I have to.













once again thanks Dell
Attached Thumbnails Wis asra install problems-capture.png6.png  

Last edited by Dell; 11-01-2016 at 06:10 PM. Reason: change last screen shot
Old 11-01-2016, 07:35 PM
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See post 2
Old 11-02-2016, 04:20 PM
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Thanks Pluto
I have removed and reinstalled EWA and although now I can open eps and wis it will not show anything and it is still saying 0 of 6 in edit authority.
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Old 11-02-2016, 05:28 PM
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First, is your system XP or WIN7???-----Is your system networked or standalone??


What version of EWA NET EPC and WIS are you trying to install?? Prior to EWA install what version of Java did you install or did you install Java after getting a red bar when logging in??-----keep your answers brief--this is not simple and takes time!!
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Old 11-02-2016, 05:38 PM
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2009 c class 180k blue efficiency
First of all plutoe I want to thank you for your help
It s on Windows 10 pro version no 124.258.21 I removed java after removing ewa then installed java from link in ewa.net if you have a look at post apart from screen shots I have put a thumbnail of version.
Dell
Sorry forgot standalone

Last edited by Dell; 11-02-2016 at 05:40 PM. Reason: Add
Old 11-02-2016, 06:45 PM
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Originally Posted by Dell
First of all plutoe I want to thank you for your help
It s on Windows 10 pro version no 124.258.21 I removed java after removing ewa then installed java from link in ewa.net if you have a look at post apart from screen shots I have put a thumbnail of version.
Dell
Sorry forgot standalone

You have to read my posts to help---what about the answers to my questions???
Old 11-03-2016, 05:37 AM
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2009 c class 180k blue efficiency
Ewa problems

First it is windows 10 pro standalone
ewa version1.24.258.21
epc 2.3.1.2
wis 3.12.10.1
i installed java when orange warning came up at login
through ewa net.
but last time I removed java before fresh install of ewa then installed as first time.
sorry I thought I had answered questions last time I hope this is clearer
thanks Dell

Last edited by Dell; 11-03-2016 at 06:20 AM. Reason: Spelling
Old 11-03-2016, 06:08 AM
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Ok, you express the version info differently than most of us, therefore I will ask how many discs or iso files do you have for the EPC version and how may for WIS???
Old 11-03-2016, 06:23 AM
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2009 c class 180k blue efficiency
Ewa problems

I have iso 1 of1
iso 1 of 3
iso 2 of 3 ecp
iso 3 of 3
and 3 for wis
thanks Dell

Last edited by Dell; 11-03-2016 at 06:25 AM. Reason: Must somthing
Old 11-03-2016, 07:20 AM
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For a new standalone install of EWA NET EPC and WIS you need the following number of iso files!

EPC=4 (a1,b1,b2.b3)
WIS=2


FYI, b1,b2,b3 must be from the same version------a1 can be from the most current update, as an example I used a1 from update version 10_2016 and all the b's from the full baseline version 09_2016!!


With WIS you must always use two discs, it just so happens that version 10_2016 is a full two disc.


All this is explained in the User Guide in the readme files.


If you don't have them you will never install correctly!!

Last edited by Plutoe; 11-03-2016 at 11:38 AM.
Old 11-03-2016, 09:00 AM
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2009 c class 180k blue efficiency
Ewa problems

Thanks for that I will have a look at what others I have
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Old 11-03-2016, 01:27 PM
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2009 c class 180k blue efficiency
hi plutoe
I have now I am at home and got the correct numbers
EPC 0216 1o1 b1 iso
EPC 0216 1of3 a1 iso
EPC 0216 2of3 a2 iso
EPC 0216 3of3 a2 iso
and for wis
WIS 0716 1of2 iso
WIS 0716 2of2 iso

sorry I was counting wis update as disc 3 my mistake last post so it looks like last dvd is wrong ?
Dell
Old 11-03-2016, 02:26 PM
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Originally Posted by Dell
hi plutoe
I have now I am at home and got the correct numbers
EPC 0216 1o1 b1 iso
EPC 0216 1of3 a1 iso
EPC 0216 2of3 a2 iso
EPC 0216 3of3 a2 iso
and for wis
WIS 0716 1of2 iso
WIS 0716 2of2 iso

sorry I was counting wis update as disc 3 my mistake last post so it looks like last dvd is wrong ?
Dell

Use EWA Clean and uninstall EWA----then uninstall Java and start over with installing from EPC b1 install---then reinstall java reboot open EWA NET do you have a green bar!!!
Old 11-03-2016, 02:48 PM
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2009 c class 180k blue efficiency
Hi Plutoe
yes I have a green bar.
But I had that last time but I have not installed eps or wis yet.Dell
Old 11-03-2016, 03:19 PM
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Originally Posted by Dell
Hi Plutoe
yes I have a green bar.
But I had that last time but I have not installed eps or wis yet.Dell

Assuming you have opened Admin Manager and place the WIS and EPC keys in and mounted the four EPC iso images---go to the EPC tab and install the EPC database---when finished go to the WIS tab mount the two iso images and install----did the install successfully message---if so reboot and volia!!
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Old 11-03-2016, 04:18 PM
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2009 c class 180k blue efficiency
wis asra install problems

Hi plutoe
still the same see screen shot still saying 0 of 4 users
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Old 11-03-2016, 05:05 PM
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2009 c class 180k blue efficiency
When I removed old ewa I ran ewa clean VBS with admin but I have read on another site that it sometimes leaves bits in registry could this be the problem also my last epc ISO is 2a same as ISO 2 could this be the problem.
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Old 11-04-2016, 07:27 AM
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I don't think so-------I am confused with a full EPC there is no 2a-----Have you established a user??
Old 11-04-2016, 03:38 PM
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2009 c class 180k blue efficiency
Hi Plutoe
I have created user Dell but I have just noticed that it will not let me activate it when I tick the box and press continue next screen saying do you really want to activate yes but when I go back box is not ticked and as for no 2a iso there are 2 (2a iso ) 2of3 2a iso and 3of3 2a iso.
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Old 11-05-2016, 12:35 PM
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I have just found out that MAC address is different to my wifi address, it is the Ethernet address and my computer is only connected via wifi.
Dell
Old 11-05-2016, 05:29 PM
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[QUOTE=Dell;6961673]I have just found out that MAC address is different to my wifi address, it is the Ethernet address and my computer is only connected via wifi.
Dell[/QUOTE


When you open admin manager to the key input tab the LAN ID or MAC address is given so you can make and or request the correct key set!!
Old 11-05-2016, 05:36 PM
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Hi plutoe
Yes I know but the MAC address was wrong but I have got the correct MAC address now updated activation but I still only get do I want to open or save I click open but all I get is same again.
Dell
Old 11-09-2016, 05:02 AM
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CLS 320 CDI W219
HI guys i´m having trouble with my EPC and WIS as well, found it on the web but i think databases are diferente from EPC and WIS. Can anyone one help me with a full version doesn t have to be recente just need it for my 02 W209. Installed and reinstalled several time but the only thing i can update is EPC database, WIS Databes generates na error. If you can share another version with me would be great. tks


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