M-Class (W166) Produced 2012-2015

firmware update and map update

Old 10-14-2017, 01:33 PM
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2015 Mercedes-Benz ML 350
firmware update and map update

Good Afternoon,

I got my 2015 Bens ML 350 in April 2015, today I just joined this forum, and also I took my car to the dealer have the map updated, but when i asked the service adviser about any firmware update, he said base on customer's issue specific, then they will take look at specific firmware to specific part of the car.

My question to him, is my voice command is not working very well, so I have never used it, any update on that, he said that is part of map update, is that true?

also when I plug my iphone 6s to the usb port, it says device unknown, I wish I can play sound through the cable other then via blue tooth. is that something I dont know how to use or it is about firmware update? for the new functionality?

Thanks all.

Frank
Old 10-14-2017, 01:43 PM
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2015 ML 350
There are often software updates included on Map updates.
Old 10-14-2017, 01:49 PM
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I did see few people mentioned that you have to have issue to get firmware updated. I am going to pick up the car now, I will ask them why when I plug my iphoone 6s into usb port, it says unavailable or unknown, I will keep everyone updated.

Thanks

Frank
Old 10-14-2017, 04:23 PM
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Just back from dealer, apparently, there are two port in the center compartment box, one is bmw special cable, when I connect to this cable with my iphone 6S, it can connect to media option and now can play the music, but if I just connect to the other usb port, it can't recognized the iPhone. Did it make sense? any advice?

Thanks

Frank
Old 10-15-2017, 05:08 PM
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2015 Mercedes-Benz ML 350
I have my 2015 Bens ML 350 ,When I plug my iPhone 6s to the usb port, it says device unknown, but I can use the Media interface cable to plug to iphone, and play the music, but the issue is since I have the iphone case, it won’t fit the light interface into the phone. Why can I use the usb port on the center box.

Thanks


Frank
Old 01-11-2018, 03:36 PM
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2015 ML350 4MATIC
Originally Posted by frank94
I have my 2015 Bens ML 350 ,When I plug my iPhone 6s to the usb port, it says device unknown, but I can use the Media interface cable to plug to iphone, and play the music, but the issue is since I have the iphone case, it won’t fit the light interface into the phone. Why can I use the usb port on the center box.

Thanks


Frank
Do you have any music in your iTunes library on the phone? I know coming from an Infiniti, the iPhone wouldn't work without there being at least 1 song in the iTunes music library.
Old 01-11-2018, 03:42 PM
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2012 X6 35i Sport, 2013 ML 350 BT, 2019 4Runner TRD Pro, 2020 CRV-AWD
My gf's iPhone 6S doesn't work thru the MB cables, neither does my Samsung S8+. Only thru the USB port, which sucks 'cause you can't see the menu properly etc..
I intend to bring this up when we visit the dealer this spring.

Last edited by peter2772000; 01-12-2018 at 07:37 AM.
Old 01-11-2018, 06:10 PM
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nevermind... disregard

Last edited by drwolf; 01-11-2018 at 06:13 PM.
Old 01-11-2018, 07:56 PM
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Originally Posted by frank94
Good Afternoon,

I got my 2015 Bens ML 350 in April 2015, today I just joined this forum, and also I took my car to the dealer have the map updated, but when i asked the service adviser about any firmware update, he said base on customer's issue specific, then they will take look at specific firmware to specific part of the car.

My question to him, is my voice command is not working very well, so I have never used it, any update on that, he said that is part of map update, is that true?

also when I plug my iphone 6s to the usb port, it says device unknown, I wish I can play sound through the cable other then via blue tooth. is that something I dont know how to use or it is about firmware update? for the new functionality?

Thanks all.

Frank
i thought 2015 cam with 3 free yrs of map updates
Old 07-09-2019, 06:53 PM
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ML250
I have ML250 (2012) W166,
How can I find out the software version installed on my vehicle and whether it is latest update or not?
I can see lots of information on Vehicle data menu but can't work out which software is installed.
TIA

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