missing blind spot radar module
#1
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'07 ML63 AMG '12 ml350
missing blind spot radar module
Just looking for opinion on how do handle this situation or just take my loss.
Took my ml350 to the dealer due to blind spot inop. Diagnosis needs both radars in rear bumper replaced. $2200.
Decided to fix it when I had more time... in the mean time research showed alot of owners experience radar/sensors issues during slushy or wet driving cinditions and most times a good clean will resolve it. Thinking back mine stopped working on one of those wet days.
So i figured I would take them out for a clean before spending the money on new ones. I could not believe the drivers side radar module was unplugged and the passenger side was missing. The dealer must have taken it without my knowledge.
So now I feel like they took the good one and left me the faulty one. Also is it common for both of them to break on same day or week? This is so not cool on their part. I dont believe its common to have parts removed without telling the owner regardless if they are broken etc. And to leave the other one unplugged. Thoughts? Thanks
Took my ml350 to the dealer due to blind spot inop. Diagnosis needs both radars in rear bumper replaced. $2200.
Decided to fix it when I had more time... in the mean time research showed alot of owners experience radar/sensors issues during slushy or wet driving cinditions and most times a good clean will resolve it. Thinking back mine stopped working on one of those wet days.
So i figured I would take them out for a clean before spending the money on new ones. I could not believe the drivers side radar module was unplugged and the passenger side was missing. The dealer must have taken it without my knowledge.
So now I feel like they took the good one and left me the faulty one. Also is it common for both of them to break on same day or week? This is so not cool on their part. I dont believe its common to have parts removed without telling the owner regardless if they are broken etc. And to leave the other one unplugged. Thoughts? Thanks
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'07 ML63 AMG '12 ml350
Nope it does not. Sheet says "see estimate for new rear radar sensors". Why did they only take 1 of them and leave the other disconnected. I should have been notified of parts removed.
#4
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Just looking for opinion on how do handle this situation or just take my loss.
Took my ml350 to the dealer due to blind spot inop. Diagnosis needs both radars in rear bumper replaced. $2200.
Decided to fix it when I had more time... in the mean time research showed alot of owners experience radar/sensors issues during slushy or wet driving cinditions and most times a good clean will resolve it. Thinking back mine stopped working on one of those wet days.
So i figured I would take them out for a clean before spending the money on new ones. I could not believe the drivers side radar module was unplugged and the passenger side was missing. The dealer must have taken it without my knowledge.
So now I feel like they took the good one and left me the faulty one. Also is it common for both of them to break on same day or week? This is so not cool on their part. I dont believe its common to have parts removed without telling the owner regardless if they are broken etc. And to leave the other one unplugged. Thoughts? Thanks
Took my ml350 to the dealer due to blind spot inop. Diagnosis needs both radars in rear bumper replaced. $2200.
Decided to fix it when I had more time... in the mean time research showed alot of owners experience radar/sensors issues during slushy or wet driving cinditions and most times a good clean will resolve it. Thinking back mine stopped working on one of those wet days.
So i figured I would take them out for a clean before spending the money on new ones. I could not believe the drivers side radar module was unplugged and the passenger side was missing. The dealer must have taken it without my knowledge.
So now I feel like they took the good one and left me the faulty one. Also is it common for both of them to break on same day or week? This is so not cool on their part. I dont believe its common to have parts removed without telling the owner regardless if they are broken etc. And to leave the other one unplugged. Thoughts? Thanks
Last edited by f4i 954; 10-20-2017 at 08:29 PM. Reason: mistake
#5
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'07 ML63 AMG '12 ml350
Anyway I will accept the scenario its done and I will find a new dealer to service my suv. 2 of them.
#6
Well exactly if thats the case then just tell me what you did they left two harnesses hanging in rear bumper collecting crap. But 2 modules crapping out on the same day thats what I question.
Anyway I will accept the scenario its done and I will find a new dealer to service my suv. 2 of them.
Anyway I will accept the scenario its done and I will find a new dealer to service my suv. 2 of them.
oh, and i'll clearly tell you that you will never see me again, exactly why you won't see me, and what i will tell anyone that asks me about you (i will not, however, go on a posting rant). ron
Last edited by RA112623; 10-23-2017 at 10:02 AM.
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up to you, but if it were me, i would still have a discussion with service manager. maybe one was already missing and the other had to be disconnected to balance the system. i have no idea. i always give the benefit of the doubt, but if i lose faith, never see me again. good luck, ron
oh, and i'll clearly tell you that you will never see me again, exactly why you won't see me, and what i will tell anyone that asks me about you (i will not, however, go on a posting rant). ron
oh, and i'll clearly tell you that you will never see me again, exactly why you won't see me, and what i will tell anyone that asks me about you (i will not, however, go on a posting rant). ron
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#8
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you didnt have this problem when you took delivery of the car? did you buy new or CPO ( i didnt read the other responses so if i missed something i apologize)
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'07 ML63 AMG '12 ml350
No my blind spot has worked fine till the slushy day when it became inop. I took it in for diagnosis they said I need both replaced. I had to reschedule to get it fixed. Find it strange they both expired on same day. Anyway I wanted to try and clean the radars before spending $2K+ thats when I realized one was missing and the other was unplugged with the wire harness hanging there. None of this was documented. I spoke to service manager and was told the tech cannot remember the suv. I will look for another dealer. Thanks
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