M-Class (W166) Produced 2012-2015

2012 ML3550 Transmission Slipping

Old 01-25-2018, 10:41 AM
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2012 ML350
2012 ML3550 Transmission Slipping

When driving it will slip. The engine is still running fine but you can feel slippage in the transmission—the car will loose momentum. Pulled in to a parking lot and slipping seemed worse. Pulled in to a space but when I put it in reverse to back up a bit there was nothing there. Engine rev'd but car seemed to be in neutral even though it indicated reverse. Shifted to D and similar though would move forward slowly with lots of rev's. Back in reverse again and more similar to D, not really gripping but a lot of rev's would get it to move slowly.

Had it towed to our dealer last Fri. As of today they say they see it doing the same things but after 3 days of work can't figure out why.

This is my wife's car that she drives quite gently and has had all service by local dealer since we purchased new. It's never towed anything nor carried extensive weight. No reason for stress on the transmission.

This seems like a different issue than experienced by the diesels or than mentioned here: https://mbworld.org/forums/new-m-cla...n-problem.html or the one here (https://mbworld.org/forums/new-m-cla...sion-slip.html) that seems to be somewhat consistent with higher speed passes. Also just found this: https://mbworld.org/forums/new-m-cla...er-denial.html

Last edited by TundraRoads; 01-25-2018 at 11:06 AM.
Old 01-25-2018, 11:02 AM
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pcy
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'14 ML350, '13 C220 CDI, '07 C280, '98 ML320
STAR diagnostics should reveal error codes. Dealer should be able to pull those codes.
Old 01-25-2018, 11:39 AM
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Originally Posted by pcy
STAR diagnostics should reveal error codes. Dealer should be able to pull those codes.
They said the codes aren't telling them anything so they've been talking to Chicago and Germany.
Old 01-25-2018, 12:20 PM
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How many miles on her? Change the transmission oil?
Old 01-25-2018, 12:42 PM
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About 58k miles IIRC. All maintenance has been performed by the dealer on schedule.
Old 01-25-2018, 01:25 PM
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That's nothing, bloody shame. And even if they didn't change the tranny oil, which I'm sure they don't do.
Old 01-26-2018, 04:06 PM
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When the service guy first called after it'd been towed in and they'd had it in the shop for a day he asked when the last time the xmission fluid had been changed. Strange question coming from the place that has done all of the maintenance on it. We have all of the service invoices and none seem to indicate a xmission fluid change. Both the A & B services list the oil filter & oil separately as well as fuel additive, dust filter, washer fluid, etc. No mention of xmission fluid or filter anywhere that I can tell.

So, should it be listed separately or is it hidden in the 'PERFORM B-SERVICE AND TEST DRIVE'?

Any idea what it will say?

Thanks,
Old 01-26-2018, 06:52 PM
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pcy
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'14 ML350, '13 C220 CDI, '07 C280, '98 ML320
Originally Posted by TundraRoads
When the service guy first called after it'd been towed in and they'd had it in the shop for a day he asked when the last time the xmission fluid had been changed. Strange question coming from the place that has done all of the maintenance on it. We have all of the service invoices and none seem to indicate a xmission fluid change. Both the A & B services list the oil filter & oil separately as well as fuel additive, dust filter, washer fluid, etc. No mention of xmission fluid or filter anywhere that I can tell.

So, should it be listed separately or is it hidden in the 'PERFORM B-SERVICE AND TEST DRIVE'?

Any idea what it will say?

Thanks,
Transmission service (fluid and filter change) will be explicitly listed in the receipt, if that was done.
Old 01-27-2018, 02:38 PM
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A transmission flush with new fluid and filter should set you back a few hundred bucks at the dealer. I did mine at 40k miles and the fluid was very grungy. If the filter is clogged then shifting will be slow and slippage can occur. The various clutches and friction materials in a modern tranny do pollute the oil. Mercedes likes you to think this stuff lasts forever. Slow driving in town would be worse than spirited driving on open roads.

Just my humble opinion. Good luck.

pg
Old 01-27-2018, 05:07 PM
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Wow, really? $40k miles and the oil was grungy? Do you do any towing, anything that could explain the "grunginess"?

My FJ Cruisers oil was blacker than the ace of spades at 60k miles, but Toyota autos' are known for that, mostly due to the oil they use. I did a complete flush at home, was easier than you'd think. No dipstick either, you have to check the level thru a port in the tranny case at 105*F. If your oil was in bad shape at 40k miles, then I think I'll be proactive and replace ours this summer, we're at around 15k miles.

To the OP, sorry for hijacking the thread. To be honest, I don't think an oil change will fix your issues, sounds more serious than a dirty filter and yucky oil

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