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Seat massage not working

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Seat massage not working

 
Old 02-25-2019, 10:09 PM
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s class 2015
Seat massage not working

Hello everyone
I just bought 2015 S class . When I try to use the seat massage I cannot feel them. And when I push on the start button there’s no thing happening and the word “start” in there. Even though the screen shows as if the massage is working

any one one have experienced that before? And idea what’s the issue might be? Or how much it will cost

THANK YOU in advance
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Old 02-26-2019, 05:29 PM
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Originally Posted by Abe1985 View Post
Hello everyone
I just bought 2015 S class . When I try to use the seat massage I cannot feel them. And when I push on the start button there’s no thing happening and the word “start” in there. Even though the screen shows as if the massage is working

any one one have experienced that before? And idea what’s the issue might be? Or how much it will cost

THANK YOU in advance

This is probably your pneumatic pump located in your trunk. Just purchased a 15 and mines weren’t working either. Dealer replaced pump and seats work perfectly now.
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Old 02-26-2019, 06:02 PM
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I have a 2015 and my massage and active bolsters are not working for both front seats.

I haven't gone to the dealer yet, but I'm suspecting it's the pump as well. It would be nice to know the cost of fixing it so I know what to expect when I go to the dealership.
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Old 02-26-2019, 07:35 PM
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Originally Posted by Jhubb0617 View Post



This is probably your pneumatic pump located in your trunk. Just purchased a 15 and mines weren’t working either. Dealer replaced pump and seats work perfectly now.
Do you know how much it will cost? I’m in US
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Old 02-26-2019, 07:57 PM
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A few german broads
Curious about the cost of this pump as well.
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Old 02-26-2019, 07:58 PM
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Originally Posted by Abe1985 View Post

Do you know how much it will cost? I’m in US
Not to sure of the cost, as mines was replaced under a warranty item by the dealership. Check out this thread. It may provide some further information:

https://mbworld.org/forums/new-s-cla...lfunction.html

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Old 02-27-2019, 12:17 PM
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I had similar issue just with the driver seat massage not working, dealer did a software update and works perfectly since, they fixed it under warranty
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Old 02-27-2019, 10:54 PM
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Originally Posted by 604benz View Post
I had similar issue just with the driver seat massage not working, dealer did a software update and works perfectly since, they fixed it under warranty
What year was your car, and do you know what they updated?

And, are you saying they updated your car's software and they did not replace the pump?
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Old 02-28-2019, 12:49 PM
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Mine is a 2015 S550, ill check the invoice and let you know exactly what software they updated to fix seats, I know they did not replace the pump

Last edited by 604benz; 02-28-2019 at 03:23 PM.
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Old 03-02-2019, 10:09 PM
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Originally Posted by 604benz View Post

Mine is a 2015 S550, ill check the invoice and let you know exactly what software they updated to fix seats, I know they did not replace the pump
Thank you for the info. Maybe that's all I need.
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Old 03-03-2019, 03:04 PM
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