AppleFan1

Yes, it happened to me a few days ago. The windshield go hit by a flying rock and the windshield needs to be replaced on my 2019 S450. At first, it appeared that there was no damage that I could see. About 2 hours later after we got finished eating at a restaurant, I couldn't believe my eyes. The initial impact was just barely above the passenger side wiper blade. A crack advanced from there vertically about 3-4 inches and then a right turn horizontally about 7 inches. It has since extended to about 2 feet horizontally.

My dealer told me yesterday that it could take a month or more for a new windshield to arrive from Germany (or if I'm lucky they could have one in a week or so) since they don't have any in the warehouse. How can Mercedes in Germany be so dumb about situations like this? The good news I am told by the dealer is that I can still drive the car with no problems. I had the windshield cracked on my previous 2014 S550 about 5 weeks after I owned it. However, it was replaced in less than a week. I remember reading a couple posts on a thread about this sort of thing but I cannot find the thread. Sorry to start a new thread.

sclass350d

Mercedes windscreens seem to very fragile, the least impact and it seems to chip. I know of 3 people sclass, eclass and glc all which had windscreens replaced within the first year of ownership.

OnlyGerman

Dealer originally said over a month for mine. But it ended up coming in a few weeks, I guess there was supply in the states. Also, mine was a heated windshield, which I believe are more easily to come by than the non-heated.

MTrauman

I just had my ‘19 S63 AMG heated windshield replaced just over a month ago. It took about 3 days from when the installer ordered the glass to come into the MB dealer. So I had my windshield installed in a week. So it would appear that the heated windshields are more plentiful.

I also think (but do not know for sure) that the heated windshields are stronger and are replaced less frequently. On my ‘14 S550 4matic I was replacing the windshield on average about three times per year without the heated windshield. On my ‘16 S550 4matic with the heated windshield, I never replaced it in just over three years with rocks hitting it constantly. On the ‘19 S63 with the heated windshield, in the 6 months I have owned it, I have had a ton of rocks hit the windshield without any breaks until one just hit the edge. I think the heated windshield is almost “bullet proof”.

AppleFan1

My windshield took several hits by flying rocks since I owned it from late last September, but this last one was very loud and I was immediately concerned. At first, I was happy that I saw no damage, but that was "fools gold".

bkdc

Just tiny shallow surface dings on my heated windshield, now almost four years old. Five weeks is an awfully long wait. Mercedes should just standardize the windshields and make them one type without options.

It is amazing how many technological features are built into that front windshield.

XboxMeister

My '15 S550 had a crack from a rock last November. Took nearly 6 months to get the glass. Mercedes was on "national backorder" for it. This was confirmed by both Safelite and my dealer. I had to escalate to MBUSA twice to get glass. Several other customers were waiting on this glass as well for this reason. Note this was just the windshield for a car with Distronic. No heated glass or anything else. It was OEM glass of course, not aftermarket. No one could ever explain how MB could get into this situation in the first place but apparently not the first time either.

Be happy your replacement is measured in weeks not months. ;-)

OnlyGerman

Safelite said they supposedly had the aftermarket headed windshield. But after inspection, all their windshields had "heated" as an option...I doubt it would have been the same. I demanded OEM with my insurance company.

aypues

What about getting the new windshield installed with a clear film to protect it against these types of hazards? If I lived in an area with lots of bad weather and rocks I would def invest. Just avoiding the hassle of a 6 month wait for windshield replacement is worth it. There are several manufacturers. Here is one i found on a quick search:
https://madico.com/dealers/automotiv...tion/clearplex

bkdc

Too many options leads to an inventory dilemma -
1) Nonheated windshield
2) Heated windshield

With or without Magic Body Control
With or without nighttime IR view camera

XboxMeister

Mercedes has been making cars over 100 years. I can't imagine they don't know how to maintain inventory of a part that is likely to need replacement on their flagship vehicle for a 6 month period. I think they were too embarrassed to tell me what had happened (despite me asking several times). But the part number changed when the windshield finally did show up making me think they either changed the design or switched suppliers (or both) and someone dropped the ball in making sure they had enough inventory. Still inexcusable IMHO.

tcristi

Don't forget Heads Up Display. I recently replaced my windshield and had to get it replaced again because they put in a windshield that didn't have a special film for the HUD. I noticed immediately as the text was double vision.

It took over a month to resolve and trying to find the right one in stock.

AppleFan1

Good news! The new windshield arrived yesterday and my service advisor assumed me that it is compatible with HUD, etc. It will be installed this Thursday. So, it took a little less than 3 weeks for the new windshield to get here from Germany.

MBS63AMG

I didn't even know there was a heated windshield. Mine apparently doesn't have it as it takes FOREVER to de-ice in the winter.

AppleFan1

Mine is not heated but I don't really care about this option. I live in the Midwest, but if the weather is so bad with heavy snow or freezing rain, I just don't drive. That's one of the benefits of being retired.

hyperion667

Well damn not another one! Why are these wind shields so sensitive?! Hope all is well Mr Bean

OnlyGerman

Since it's through the dealer, I wouldn't worry about compatibility issues. The dealer ordered and installed mine in house..They did a great job, could not tell any work was even done...Clean and professional.

AppleFan1

Thanks, Hype! Things are going as well I can possibly expect under the circumstances of what happened to me 4.5 years ago and for the following 2 years. I'm in rather good shape now and doing my best to keep it that way.

I can tell you that my windshield got hit very hard with a rock as it made a big noise. At first I had no idea where it made impact since I couldn't see any discernible damage. About an hour later it was very evident that it was just above the passenger's side wiper blade and it was a moving cracked line. By now, that line extends 3/4 of the way across the lower part of the windshield.

AppleFan1

My windshield was replaced last Thursday and all the tech features work perfectly. However, I'm not so sure that the radio is up to par. A few days ago I was listening to a local FM stationed I heard some scratchy sounds coming from the speakers. Most of the time, however, it works just fine. Could this be an antenna issue on the new windshield?

BenzV12

Mine proved to be rock solid (sorry for the pun ) during my ownership period but I have also heard that various Mercedes-Benz models suffer from same issue ..

docsout

waited 3 weeks..Replacement came off truck, broken. Reorder.

docsout

Get this, glass won’t be in until ‘sometime’ in July. Arghhh!

XboxMeister

Better than on national backorder for 5 months as I experienced but I feel your pain :-(

AppleFan1

I have not had this issue again since that one day last week. I have no clue as to what's going on.

AppleFan1

As the old saying says, "if it weren't for bad luck, I'd have no luck at all". Yes, another rock flew into my replaced windshield and cracked it. It is even worse than the first one that happened about mid May. That's another $500 for the deductible. I am so ticked off! I will no longer get on that stretch of the Interstate where there's lots of construction on the sides. I will be taking the back roads when I need to travel in that part of town.