Service Bulletin List
12-15-2009, 01:47 PM
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2008 R350, '67 GTO Convert, 2008 3500 RAM, '54 Packard Clipper, '37 Chev Grand Master Deluxe
Service Bulletin List
Is there a list of R-CLass service bulletins listed anywhere?
I'd like to have it in my back pocket the next time I speak to my SA!
I'd like to have it in my back pocket the next time I speak to my SA!
12-15-2009, 06:04 PM
#2
Super Member
12-16-2009, 12:49 AM
#3
Thanks AsianR350 for the TSB and SB list. 
My 2007 R class is within 5000 miles of the end of the factory warranty and I reviewed the bulletins carefully for anything that was relevant to my vehicle. I found a couple items that my dealership SA confirmed were applicable and have scheduled a service appointment to have them done. Reviewing this list is something that every R Class owner should do to make sure that the dealership doesn't miss anything and also to have these issues taken care of before the warranty expires (while it is still on Mercedes' dime and not yours). Thanks Again!
Of course the question is, Why didn't the SA catch this himself? I think I know the possible answer. While my R Class was in for a minor warranty repair at the dealership recently I spoke with one of the mechanics. He told me that business was so slow that they frequently have few or no cars in the service drive in the morning which has hit his paycheck hard. The result is that they are losing mechanics (and let's face it, it is the good ones that can get jobs elsewhere that are most likely to leave) with the less proficient and experienced left behind.
My 2007 R class is within 5000 miles of the end of the factory warranty and I reviewed the bulletins carefully for anything that was relevant to my vehicle. I found a couple items that my dealership SA confirmed were applicable and have scheduled a service appointment to have them done. Reviewing this list is something that every R Class owner should do to make sure that the dealership doesn't miss anything and also to have these issues taken care of before the warranty expires (while it is still on Mercedes' dime and not yours). Thanks Again! Of course the question is, Why didn't the SA catch this himself? I think I know the possible answer. While my R Class was in for a minor warranty repair at the dealership recently I spoke with one of the mechanics. He told me that business was so slow that they frequently have few or no cars in the service drive in the morning which has hit his paycheck hard. The result is that they are losing mechanics (and let's face it, it is the good ones that can get jobs elsewhere that are most likely to leave) with the less proficient and experienced left behind.
Last edited by manwagon; 12-16-2009 at 12:58 AM.
12-16-2009, 06:02 AM
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2008 R350, '67 GTO Convert, 2008 3500 RAM, '54 Packard Clipper, '37 Chev Grand Master Deluxe
Thanks AsianR350 for the TSB and SB list. My 2007 R class is within 5000 miles of the end of the factory warranty and I reviewed the bulletins carefully for anything that was relevant to my vehicle. I found a couple items that my dealership SA confirmed were applicable and have scheduled a service appointment to have them done. Reviewing this list is something that every R Class owner should do to make sure that the dealership doesn't miss anything and also to have these issues taken care of before the warranty expires (while it is still on Mercedes' dime and not yours). Thanks Again!
Of course the question is, Why didn't the SA catch this himself? I think I know the possible answer. While my R Class was in for a minor warranty repair at the dealership recently I spoke with one of the mechanics. He told me that business was so slow that they frequently have few or no cars in the service drive in the morning which has hit his paycheck hard. The result is that they are losing mechanics (and let's face it, it is the good ones that can get jobs elsewhere that are most likely to leave) with the less proficient and experienced left behind.
My 2007 R class is within 5000 miles of the end of the factory warranty and I reviewed the bulletins carefully for anything that was relevant to my vehicle. I found a couple items that my dealership SA confirmed were applicable and have scheduled a service appointment to have them done. Reviewing this list is something that every R Class owner should do to make sure that the dealership doesn't miss anything and also to have these issues taken care of before the warranty expires (while it is still on Mercedes' dime and not yours). Thanks Again! Of course the question is, Why didn't the SA catch this himself? I think I know the possible answer. While my R Class was in for a minor warranty repair at the dealership recently I spoke with one of the mechanics. He told me that business was so slow that they frequently have few or no cars in the service drive in the morning which has hit his paycheck hard. The result is that they are losing mechanics (and let's face it, it is the good ones that can get jobs elsewhere that are most likely to leave) with the less proficient and experienced left behind.
12-16-2009, 10:00 AM
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2006 R500
Thanks a lot!!
Thanks a lot for sharing!!
If I find any item that is found to be not repaired how can I convince the dealer to repair per the TSB? Does the car have to have the problem for the item to be repaired even if it is listed in TSB? If the car does nothave problem can the dealer deny the repair even though it is listed in TSB?
If I find any item that is found to be not repaired how can I convince the dealer to repair per the TSB? Does the car have to have the problem for the item to be repaired even if it is listed in TSB? If the car does nothave problem can the dealer deny the repair even though it is listed in TSB?
12-16-2009, 10:03 AM
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2008 R350, '67 GTO Convert, 2008 3500 RAM, '54 Packard Clipper, '37 Chev Grand Master Deluxe
Complain about it, make sure it's recorded in their system.
Then you have something to stand on.
Then you have something to stand on.
12-16-2009, 10:54 AM
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2008 R350, '67 GTO Convert, 2008 3500 RAM, '54 Packard Clipper, '37 Chev Grand Master Deluxe
Just emailed following to my SA for tomorrows appointment....
1. Service Engine Light intermittent on/off.
2. PanoRoof Rattle / Doors while driving.
Interior - Door Trim Panel Creaking Noise
Service Bulletin: T-72.10/65
3. PanoRoof exterior roof weatherstripping loose at corner towards windshield.
Tilting/Sliding Roof Water Leakage At End Cap
Service Bulletin: T-B-77.20/69
4. Rear Passenger doors rattle while driving.
Creaking Noises in Area of All Door Seals/Pano Roof on Rough Roads
Service Bulletin: T-B-72.00/93
5. Power rear door will not close fully / door open light on
instrument panel when closed using power liftgate.
Lift Gate Door not closing properly:
Service Bulletin: T-B-72.20/59d
6. Rear Tire Air Leak. Hole in center of tire - Plug?
7. All Front Bumper finish crazed/cracking under license plate holder.
Paint Blistering / Loss of Adhesion: strip and refinish
Service Bulletin: T-B-98.10/18
8. Does Wear / Tear warranty cover damaged interior panel in cargo compartment?
9. Loud Knock in front end vehicle when turning sharply and slowly.
Suspension - Cracking, Knocking or Thumping Noises
Service Bulletin: T-32.22/45
Groaning/Cracking Noise When Steering
Service Bulletin: T-B-46.10/32g
Suspension - Rear End Creaking and or Grunting Noise On Bumps
Service Bulletin: T-32.20/39
10. Wipers squeak when turned on.
Wipers - Noisy and or Chattering After Wiper Blade Replacement
Service Bulletin: T-82.30/453A
11. Poor paint repair under driver door moulding; performed by
Mercedes-Benz in US during Certification.
12. Aluminum wheels showing corrosion/pitting.
13. Rear quarter plastic panels loose, screws/bolts missing.
14. Engine compartment knocking during idle / startup.
Replace V-Belt Upper Guide Pulley
Service Bulletin: 2008070002
Noise Coming From Front of Engine
Service Bulletin: S-B-13.22/01e or S-B-03.20/10
15. Low oil light warning.
Increased Engine Oil Consumption
Service Bulletin: S-B-00.00/80f
Low engine oil warning:
Service Bulletin: S-B-03.30/08i
Low engine oil warning:
Service Bulletin: S-B-01.30/23a OR S-B-18.20/43
16. Whistling from engine during low rpm idle
Whistling noise from engine compartment during idle:
Service Bulletin: S-B-01.20/24a
17. Rough Downshift in transmission.
Uncomfortable Shift Quality of 1-2, 3-2 and 2-1 Gear Shifts
S-B-27.60/61j
1. Service Engine Light intermittent on/off.
2. PanoRoof Rattle / Doors while driving.
Interior - Door Trim Panel Creaking Noise
Service Bulletin: T-72.10/65
3. PanoRoof exterior roof weatherstripping loose at corner towards windshield.
Tilting/Sliding Roof Water Leakage At End Cap
Service Bulletin: T-B-77.20/69
4. Rear Passenger doors rattle while driving.
Creaking Noises in Area of All Door Seals/Pano Roof on Rough Roads
Service Bulletin: T-B-72.00/93
5. Power rear door will not close fully / door open light on
instrument panel when closed using power liftgate.
Lift Gate Door not closing properly:
Service Bulletin: T-B-72.20/59d
6. Rear Tire Air Leak. Hole in center of tire - Plug?
7. All Front Bumper finish crazed/cracking under license plate holder.
Paint Blistering / Loss of Adhesion: strip and refinish
Service Bulletin: T-B-98.10/18
8. Does Wear / Tear warranty cover damaged interior panel in cargo compartment?
9. Loud Knock in front end vehicle when turning sharply and slowly.
Suspension - Cracking, Knocking or Thumping Noises
Service Bulletin: T-32.22/45
Groaning/Cracking Noise When Steering
Service Bulletin: T-B-46.10/32g
Suspension - Rear End Creaking and or Grunting Noise On Bumps
Service Bulletin: T-32.20/39
10. Wipers squeak when turned on.
Wipers - Noisy and or Chattering After Wiper Blade Replacement
Service Bulletin: T-82.30/453A
11. Poor paint repair under driver door moulding; performed by
Mercedes-Benz in US during Certification.
12. Aluminum wheels showing corrosion/pitting.
13. Rear quarter plastic panels loose, screws/bolts missing.
14. Engine compartment knocking during idle / startup.
Replace V-Belt Upper Guide Pulley
Service Bulletin: 2008070002
Noise Coming From Front of Engine
Service Bulletin: S-B-13.22/01e or S-B-03.20/10
15. Low oil light warning.
Increased Engine Oil Consumption
Service Bulletin: S-B-00.00/80f
Low engine oil warning:
Service Bulletin: S-B-03.30/08i
Low engine oil warning:
Service Bulletin: S-B-01.30/23a OR S-B-18.20/43
16. Whistling from engine during low rpm idle
Whistling noise from engine compartment during idle:
Service Bulletin: S-B-01.20/24a
17. Rough Downshift in transmission.
Uncomfortable Shift Quality of 1-2, 3-2 and 2-1 Gear Shifts
S-B-27.60/61j
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12-16-2009, 05:21 PM
#8
MBWorld Fanatic!
New bulletins are issued all the time.
Best approach is to periodically buy the $18/24 hours subscription at http://www.startekinfo.com and check.
While you're at it and if you have the patience, you can download the equivalent of an entire service manual for your car.
Best approach is to periodically buy the $18/24 hours subscription at http://www.startekinfo.com and check.
While you're at it and if you have the patience, you can download the equivalent of an entire service manual for your car.
12-16-2009, 05:37 PM
#9
MBWorld Fanatic!
If I find any item that is found to be not repaired how can I convince the dealer to repair per the TSB? Does the car have to have the problem for the item to be repaired even if it is listed in TSB? If the car does nothave problem can the dealer deny the repair even though it is listed in TSB?
They aren't always applicable to all vehicles and there will be a VIN number range for applicability in those instances.
Otherwise, if you complain, they have to do it. Even if there's no VIN number limit, not all of these problems occur all the time, so yes, it's on your complaint that the service is performed. It's an honor system, that is, and it would be pretty silly to ask something fixed that isn't currently malfunctioning, as they can tell--it's not a "preventive maintenance" or "proactive maintenance" program.
It's free while still under warranty, your dime afterwards.
Frankly, it's only courteous to be a customer that actually pays for things on occcasion, too, e.g. your periodic Service A and Service B. This because I think it's human nature to argue more with freeloaders than with paying customers.
12-22-2009, 08:35 AM
#10
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2008 R350, '67 GTO Convert, 2008 3500 RAM, '54 Packard Clipper, '37 Chev Grand Master Deluxe
Manufacturers know fairly quickly when they have a poor design and performance issues of any magnitude. "Service Bulletins" are not a one in a million occurrance; if it happens in one unit, than it can happen in all.
If a consumer does the history research into a certain model, for example, and observes a reoccurring problem and reports it, the manufacturer should be obligated to replace / repair; without question whether or not any symptoms are apparent!
If a consumer does the history research into a certain model, for example, and observes a reoccurring problem and reports it, the manufacturer should be obligated to replace / repair; without question whether or not any symptoms are apparent!
12-22-2009, 01:43 PM
#11
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12-23-2009, 06:54 AM
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2008 R350, '67 GTO Convert, 2008 3500 RAM, '54 Packard Clipper, '37 Chev Grand Master Deluxe
