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Command Stuck on Logo, Any tricks to fix?, can I install used Command?
Hi,
My command unit on my 2006 R500 is stuck on the Mercedes Logo. It plays the radio and I can adjust volume. Nothing else works other than the Eject Button which DOES open the screen. I've pulled the fuse (I found the fuse chart in my trunk) reset the system using that method, but it did nothing.
Cheapest Option - Buy a used Command unit on E-bay. Question, will it just work? Or does it need to be programmed by a Dealer?
More Expensive - Install aftermarket setup. Is there something DIY, or do I need a shop to do it. I'm fairly handy, but electrical has never been my speciality if I have to start tapping into other wires or other things, running microphones and wires allover, I do NOT want to take the car apart.
***UPDATE - Did some searching online and found that the NAV\DVD Drive\Computer on the unit itself is typically what causes this issue. With a bit of work, I was able to pull the radio, I broke one of the locking clips as it was not sliding down, but was still able to get the radio out. After, I started unscrewing lots of stuff till I got the entire metal casing for the Nav drive OUT. Plugged it back in, this time, no GPS antenna, and it works, I have radio and COMMAND back. I guess I don't care, I use my iPhone for Navigation when needed anyways!
Last edited by grubster; Oct 22, 2023 at 12:38 AM.
Hey, I am curious, you took out one or both of the disc trays behind the screen? How did you know which was faulty? Thanks
I am having the same issue as you had and looking for a fix. TYIA
There is only 1 disc tray on this model, pre-facelift. This car has the dvd NAV drive. The cd changer is in the glove box. Newer cars 2009+ I believe with the updated command work differently and I can’t speak to a fix for that unit.
The faulty issue here was the dvd NAVIGATION, nothing to do with cd for music.
Ok, so behind the screen, your radio did not have the CD and DVD Navigation disc tray? Only the DVD Nav?
I was wrong. There is a CD player below the nav. My car is 06. Same system 06-08 I believe. Now my car has a cd changer also in glove box. maybe that was an option. See pic below.
Ok, I have the same year. My issue is similar except I think my CD changer (underneath the DVD) is stuck and/or broken. Do you think its easy to remove given that you removed the DVD nav tray? Thanks
I forgot to add, did you hear a beep that rang twice upon start up? I think thats the audio system telling me that a cd eject error was occuring but I am not sure.
Last edited by letsgohammer; Dec 22, 2023 at 01:00 PM.
Reason: update wording
Ok, I have the same year. My issue is similar except I think my CD changer (underneath the DVD) is stuck and/or broken. Do you think its easy to remove given that you removed the DVD nav tray? Thanks
I forgot to add, did you hear a beep that rang twice upon start up? I think thats the audio system telling me that a cd eject error was occuring but I am not sure.
I don’t recall the lower cd player being removable. Look at used units on eBay and the pictures should be clear enough to tell if can be dismantled. I would just buy a used unit. Was going to do that, but once I got it working just left it alone. Downside, with no Nav now I can’t change the clock time. Probably could fix with some programming, but I don’t have access to that and not worth it to me to fix right now.
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