MB service reps
Thread Starter
Super Member
Joined: Jan 2016
Posts: 512
Likes: 115
2023 S Class 2013 SL
MB service reps
Wondering if MB has service/complaint rep monitoring the 222 and 231 forums for unresolved problems?
Just spoke with son who has new GMC truck with trailoring problems. Said on GMC forum a factory rep chimed in and said if anyone has unresolved problems to contact him.
I have never seen such an offer on our forums. You think it might be a good idea, or what?
Just spoke with son who has new GMC truck with trailoring problems. Said on GMC forum a factory rep chimed in and said if anyone has unresolved problems to contact him.
I have never seen such an offer on our forums. You think it might be a good idea, or what?
MBWorld Fanatic!
Joined: Jul 2008
Posts: 8,384
Likes: 800
2019 G70 6MT & 2022 Ford Maverick XL
In my experience with a few different MBs and a few different MB dealerships, they do not know or care that these forums exist. Anything that is shared on here has always been irrelevant (in their opinion) to my car.
MBWorld Fanatic!
Joined: Feb 2002
Posts: 6,061
Likes: 326
From: 2000 ft over the FL coast in a B-17
Various
It's unfortunate most euro brands do not have the interaction on the forums as some of the US brand do. One would think/hope with high dollar vehicles, a better more proactive customer satisfaction experience would happen for those posting issues that at least appear to be bonafide, as most are.
Last edited by RJC; May 17, 2020 at 07:28 PM.
