S-Class (W223) 2021 to Present

Mercedes Me activation

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Old Nov 21, 2023 | 09:42 AM
  #1  
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Mercedes Me activation

Hi I brought a W223 S500 AMG premium plus model but my unit is a second hand parallel import unit from UK , when I try activate Mercedes Me it can’t as high chance previous owner didn’t sign out or de register from the apps , I am from singapore I have try local agent but they reply as unit not from them they can’t do anything about it , anyone know how can I get it register on Mercedes Me ?
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Old Nov 22, 2023 | 06:27 AM
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Call MBUSA or hit the button in the roof mounted console. They will straighten it out for you.
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Old Nov 22, 2023 | 07:33 AM
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Originally Posted by DonS550
Call MBUSA or hit the button in the roof mounted console. They will straighten it out for you.
Why would MBUSA help someone in Singapore who has bought his car from the UK?

I would suggest contacting local (Singapore) retrofit experts but I'm afraid they need to have official tools etc. as it would not be enough to code the car, the MB servers also need to accept the car and MB UK would not want to pay for the cellular internet connectivity.
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Old Nov 22, 2023 | 08:01 AM
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Try @EleBest . He's Singapore based forum sponsor who does programming. Maybe he can help.
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Old Nov 22, 2023 | 11:19 AM
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2021 S580 4MATIC with Rear Executive Seating Pkg. 4D Entertartainment Rear Screens Pkg.
Sorry about that; doesn't make sense. the MercedesMe button in the roof is most viable. Third party programmers cannot augment this process as it's performed specifically through MB and the purchaser of the automobile.
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Old Nov 23, 2023 | 08:07 AM
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Originally Posted by wildta
Try @EleBest . He's Singapore based forum sponsor who does programming. Maybe he can help.
thanks I will try call him
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Old Nov 23, 2023 | 08:30 AM
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My concept is that he's in the area and may know exactly what needs to be done, even if he can't do it himself.
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Old Nov 23, 2023 | 09:47 AM
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You will not be able to activate Mercedes me connect on a UK car in Singapore. The communications module in the car is provisioned for European carriers, not Asian carriers. MB doesn't support transferring it between different regions. Basically the VIN of the car is not in the database for the Asian market, so you won't be able to activate services for it. You can only activate the services in its original home market.
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Old Nov 24, 2023 | 08:02 AM
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Originally Posted by eddieuber
Hi I brought a W223 S500 AMG premium plus model but my unit is a second hand parallel import unit from UK , when I try activate Mercedes Me it can’t as high chance previous owner didn’t sign out or de register from the apps , I am from singapore I have try local agent but they reply as unit not from them they can’t do anything about it , anyone know how can I get it register on Mercedes Me ?
Eddie, WhatsApp me your VIN at https://wa.me/6597335000

We might be able to help you on this.

thanks.
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Old Nov 24, 2023 | 11:00 PM
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Originally Posted by EleBest
Eddie, WhatsApp me your VIN at https://wa.me/6597335000

We might be able to help you on this.

thanks.
Hey, are you having any Black Friday or Cyber Monday coding/programming discounts? Just curious?
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Old Nov 25, 2023 | 05:13 AM
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Originally Posted by wildta
Hey, are you having any Black Friday or Cyber Monday coding/programming discounts? Just curious?
Hi Wildta. Sorry, we don't have. Our company's promotion period is in 7th month of lunar calendar, we call it Ghost month promotion, the quietest month in the whole year in terms of sales. We follow this tradition for 14 years.
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Old Nov 26, 2023 | 04:07 AM
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Originally Posted by superswiss
You will not be able to activate Mercedes me connect on a UK car in Singapore. The communications module in the car is provisioned for European carriers, not Asian carriers. MB doesn't support transferring it between different regions. Basically the VIN of the car is not in the database for the Asian market, so you won't be able to activate services for it. You can only activate the services in its original home market.
well , let me explain why it does not work.

its related of communications module not capable of getting the signals of the asian network system. they work on different frequency.
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Old Nov 26, 2023 | 11:55 AM
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Originally Posted by TSA
well , let me explain why it does not work.

its related of communications module not capable of getting the signals of the asian network system. they work on different frequency.
Yes, there's that, too. As opposed to mobile phones that support all the frequency bands in use, so they can roam around the world, the HERMES module is designed for specific markets to support the local bands only. Simplifies the certification process. Used to be that even with mobile phones, not all phones supported the worldwide bands. Those that did used to be called world phones.
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Old Nov 26, 2023 | 12:17 PM
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S580 MAYBACH Z223
Originally Posted by superswiss
Yes, there's that, too. As opposed to mobile phones that support all the frequency bands in use, so they can roam around the world, the HERMES module is designed for specific markets to support the local bands only. Simplifies the certification process. Used to be that even with mobile phones, not all phones supported the worldwide bands. Those that did used to be called world phones.
yep.

also the new 206 ,223 , 295 and cars similar to those has RAMSES , Router And Mobile SErviceS.

and the ramses cant roam on most of the countries. only in europe.
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