wheel juddering
#2
Newbie
Thread Starter
Join Date: May 2018
Posts: 2
Likes: 0
Received 0 Likes
on
0 Posts
GLC 250d 2016
Has anyone received a positive outcome from MB Australia regarding wheel juddering on GLC 250d? For instance free tyre replacement? As I believe this technical issue does impact tear & wear of tyres.
#4
MBWorld Fanatic!
Join Date: Mar 2016
Location: Melbourne, Australia
Posts: 1,026
Received 151 Likes
on
125 Posts
2016 GLC 250d AMG pack, 2017 GLC Coupe 250d AMG pack , 2002 BMW 330Ci convertible, 2021 BMX X1 sD20i
Agree, very thorough discussion on this forum, elsewhere.
MB UK have given new Vredestein Qatrac 5 tyres , all season, to unhappy customers, started Feb 2017.
MB Oz, have replaced tyres on a case by case basis, normally Goodyear All Season, run flats for those with 20” rims, both straight and staggered designs.
you need to have your dealership register a complaint/ claim with MB Oz first.
tyre shortages will impact delays and MB cannot do much, other than send some of their own Goodyear’s supplies to OS.
MB UK have given new Vredestein Qatrac 5 tyres , all season, to unhappy customers, started Feb 2017.
MB Oz, have replaced tyres on a case by case basis, normally Goodyear All Season, run flats for those with 20” rims, both straight and staggered designs.
you need to have your dealership register a complaint/ claim with MB Oz first.
tyre shortages will impact delays and MB cannot do much, other than send some of their own Goodyear’s supplies to OS.
#5
GLC Class WHEEL JUDDERING ON FULL LOCK
I am currently going through this issue with MB. My GLC250 has done 19,000klms and they told me the noise is happening because I need new tyres. I have been to 2 tyre places and they have both told me the tyres I have are fine - there is a real problem with the car though and I should take it back to MB. So I went back - this is my 3rd visit to them. They are acting like they know nothing about it and I think because I am a female they can just brush me off grrrrrrr!!! I have finally got them to "open a case file" with MB Germany. I took a senior technician with me yesterday for a drive in the wet - the same guy who told me I need new tyres and he could not believe the noise it was making and was very interested to see the YouTube clips about it. I told them I did not feel safe driving my car in the rain like this. They told me to take it home and they would get a loan car for me ASAP. Can anyone out there give me some advice on how to deal with this PLEASE!!!!!
#6
MBWorld Fanatic!
Join Date: Mar 2016
Location: Melbourne, Australia
Posts: 1,026
Received 151 Likes
on
125 Posts
2016 GLC 250d AMG pack, 2017 GLC Coupe 250d AMG pack , 2002 BMW 330Ci convertible, 2021 BMX X1 sD20i
I am currently going through this issue with MB. My GLC250 has done 19,000klms and they told me the noise is happening because I need new tyres. I have been to 2 tyre places and they have both told me the tyres I have are fine - there is a real problem with the car though and I should take it back to MB. So I went back - this is my 3rd visit to them. They are acting like they know nothing about it and I think because I am a female they can just brush me off grrrrrrr!!! I have finally got them to "open a case file" with MB Germany. I took a senior technician with me yesterday for a drive in the wet - the same guy who told me I need new tyres and he could not believe the noise it was making and was very interested to see the YouTube clips about it. I told them I did not feel safe driving my car in the rain like this. They told me to take it home and they would get a loan car for me ASAP. Can anyone out there give me some advice on how to deal with this PLEASE!!!!!
Which country are you in, options vary due to tyre availability.
MB in Oz and UK have supported owners with new tyres, mostly All Season types, not summer tyres fitted when delivered.
Look at the other threads, lots of info.
My earlier comments re Goodyear and Vredestein still holds true for 20” at least, both standard and staggered sizes.
Not sure re 19”, think Vredestein.
For 21” Continental ‘Star” * marked tyres, optimised for BMW and Rolls Royce have fixed significantly issue, but only avail in sizes for front, not rear - so make sure brand and tyre pattern same for front and rears to maximise safety and computer response for braking, traction control, etc.
Also check tyre pressures, run them around 36psi for best performance and ride.
Do you have steel coils suspension or air suspension ?
Let us know how you go.
Cheers
The following users liked this post:
Ally222 (06-20-2018)
#7
MBWorld Fanatic!
I am currently going through this issue with MB. My GLC250 has done 19,000klms and they told me the noise is happening because I need new tyres. I have been to 2 tyre places and they have both told me the tyres I have are fine - there is a real problem with the car though and I should take it back to MB. So I went back - this is my 3rd visit to them. They are acting like they know nothing about it and I think because I am a female they can just brush me off grrrrrrr!!! I have finally got them to "open a case file" with MB Germany. I took a senior technician with me yesterday for a drive in the wet - the same guy who told me I need new tyres and he could not believe the noise it was making and was very interested to see the YouTube clips about it. I told them I did not feel safe driving my car in the rain like this. They told me to take it home and they would get a loan car for me ASAP. Can anyone out there give me some advice on how to deal with this PLEASE!!!!!
Let us know what tyres are fitted to your car, that will help with the answer.
The following users liked this post:
Ally222 (06-20-2018)
Trending Topics
#8
Hi,
Which country are you in, options vary due to tyre availability.
MB in Oz and UK have supported owners with new tyres, mostly All Season types, not summer tyres fitted when delivered.
Look at the other threads, lots of info.
My earlier comments re Goodyear and Vredestein still holds true for 20” at least, both standard and staggered sizes.
Not sure re 19”, think Vredestein.
For 21” Continental ‘Star” * marked tyres, optimised for BMW and Rolls Royce have fixed significantly issue, but only avail in sizes for front, not rear - so make sure brand and tyre pattern same for front and rears to maximise safety and computer response for braking, traction control, etc.
Also check tyre pressures, run them around 36psi for best performance and ride.
Do you have steel coils suspension or air suspension ?
Let us know how you go.
Cheers
#9
MBWorld Fanatic!
Join Date: Mar 2016
Location: Melbourne, Australia
Posts: 1,026
Received 151 Likes
on
125 Posts
2016 GLC 250d AMG pack, 2017 GLC Coupe 250d AMG pack , 2002 BMW 330Ci convertible, 2021 BMX X1 sD20i
Tyre size is part issue, Tyre availablity is also critical.
Ask for their solution - Goodyear All season tyres, detailed info in other threads, are the current MB solution for Oz.
They have replaced my Pirelli tyres with Goodyears and the Michelin on Coupe with Goodyears as well.
They are a 90-95% solution.
Travelled at least 10,000kn on new Goodyears and still very good.
Mercedes are importing their own supply of Goodyears I think, as Goodyear HQ in Melb had none in the system last March, with several month wait for delivery from overseas.
Let me know how you get on. PM me if you wish to discuss further, happy to try and assist.
Cheers
The following users liked this post:
Ally222 (06-20-2018)
#11
MBWorld Fanatic!
Join Date: Mar 2016
Location: Melbourne, Australia
Posts: 1,026
Received 151 Likes
on
125 Posts
2016 GLC 250d AMG pack, 2017 GLC Coupe 250d AMG pack , 2002 BMW 330Ci convertible, 2021 BMX X1 sD20i
I forgot to mention, have the dealership provide free wheel alignment (worth around $190 to $270) and get a print out of before and after wheel and suspension settings, this is very important as MB are continuing to change the default settings to try and minimise juddering and outer edge tyre wear, especially to front left tyre. It gives you a hisory and allows some independence if you have it done at a non dealer later.
Once tyres changed, rotate them and have wheel align done every 10-12000km to ensure good tyre wear and longer tyre life, it helps a lot, depending on your travel distances, that might be each annual service.
Check tyre pressures when you get the car back, some set too low at 30psi and others too high at 42psi, try and have a cold psi set at 36. If you have to drive 2-5 km to servo, set pressures at 38 or 39psi to allow for heat build up, that way cold will revert back to around 36. If too hard after driving for a while start reducing by 1 psi. Too low however will impact on Tyre wear, poorer braking distance and higher fuel usage, minor though.
Cheers
#12
MBWorld Fanatic!
I wouldn't be impressed with your dealer Ally, it has been an issue with right hand drive GLC'S since its release and ALL dealers will be aware. Hope it gets sorted for you as it spoils what is a great car