Aiellos

Has anyone else encountered engine/cylinder issues with their A220 in Canada/USA? My A220 is 1.5 years old and I've already encountered engine and cylinder issues. The dealership has been pretty vague with the cause of the issue and have advised that they will be changing out the cylinders. This is my SECOND brand new A220 purchased at a dealership in Ontario, Canada. My first vehicle was a 2019 A220 which I owned for less than 3 months before it was swapped out for a 2020 A220 due to ongoing issues that MB could not resolve. I'm trying to understand if this is an ongoing issue with this model or if I just have terrible luck with the A220. I only fuel up with Premium gas and I keep on top of all my services. Is this new car a total flop for the Mercedes Benz brand? Let me know your experience with the A220.

chassis

Mercedes has a tradition of cylinder scoring issues on engines. The surface coating fails causing scuffing and eventual loss of compression and misfire. Haven’t seen much of this posted on this site for the A-Class.

Nissan engine correct?

A220Reese

Yes I’m having the same issue with my 2019 only had it 1 year and I purchased it used. They claim it’s no longer under warranty so I’m stuck with an 8k repair. I’m in the US. I believe this is a common issue with A220. I’ll never purchase another one again.

Serhan

Yes, cylinder head replacement is a common issue for MB 4 cylinder engines including 2019-2021 A220. I talked with the MB service regarding the service bulletin. He said they know the issue as a part problem and it takes 3 days to repair under warranty, but they have to check the car to make sure that is the problem, so they can order the parts and fix it.
https://mbworld.org/forums/glb-class...ml#post8648095
https://www.aclassclub.co.uk/threads...-please.19533/
https://www.glaowners.com/threads/cy...0-miles.28704/

MB Technical Service Bulletin TSB LI01.30-P-072328 was published on 09/30/2021 for M260 or M264 engines that you can show it to your MB service to replace the cylinder head under 4 yr/40,000 miles MB warranty in US:
https://www.tsbsearch.com/Mercedes-B...01-30-P-072328

You Tube

melissa morgan

unfortunately, I have the same exact issue. I bought a 2019 A220 used and have not had it a year. I can not use powertrain warranty because I’m over mileage. This saddens me because I was excited about enjoying the Mercedes brand but I will never buy another one. I don’t understand as to why there is no recall on these engines , if they know they are having so many issue. I was quoted to fix the problem it would be 7,500 dollars. I rather give the car up, not worth it.

Serhan

Mercedes Canada is sending letters that the cylinder heads on the M260 engine have had their warranty extended to 15 years or 241,000 km:

https://mbworld.org/forums/glb-class...nder-head.html

https://www.aclassclub.co.uk/threads...-engine.23441/

rubasjr

Mine has only 18K and the issue is the same. I feel that they should re-call those engines.

Aiellos

I received an influx of warranty extensions from MB Canada. It’s worth looking into this to confirm whether your issue can be fixed now that they’ve extended the warranty terms.

It’s worth noting, I have not had issues with my car since they swapped out parts in Aug 2021 *knock on wood*. Again, they were very vague with me as to what exactly was the issue.

There is clearly a known issue with the craftsmanship of this model. I originally had a 2019 A220, and had it replaced with a brand new A220 2020 model as it fell within the scope of the lemon law. Here’s how - I purchased the vehicle brand new and had Issues straight off the lot. After 3 failed repairs within the first 3 months of ownership, my car sitting in the dealer’s lot longer than I owned it, several painstaking conversations with dealership and HQ, and a final promise from HQ (after the 3rd repair) they were confident they fixed the issue and promised it would not happen again…well, the same issue reoccured the next time I drove it on the highway. I diligently documented everything throughout the process - pictures, videos, noted all conversations. I flipped a text to my contact at HQ of a video of my car malfunctioning. At that point, they didn’t have a leg to stand on and they FINALLY granted me with a new car. I received a new A220 2020 as there were no new comparable 2019s left. Keep in mind my 2019 was basically brand new and I would not comprise on KMs, color, package, etc. The 2020 has been better, but I did have issues the following year.

It’s sad, as I like the car however the frustration with all of the above, time wasted on back and backs to rectify the issue, and general feeling of unreliability has painted a negative perception of the Mercedes brand. Unfortunately they missed the mark with this new entry level model geared to attract a new demographic with the hope to secure a customer for life. I’ll most likely not repurchase another Mercedes. Given everything I’ve dealt with, my next car will be a brand known for reliability and a model that’s been on the market for a few years to track consumer reports.

akdoc2000

They want me to pay 11,000$ for a new engine because mine went out at 63,000 miles and I was out of warrantee. The car just sits in the garage now, for the last year or so. Number is 907-854-9645 call me if anyone else is having this problem and maybe we can get a lawsuit started.

Serhan

https://mbworld.org/forums/glb-class...nder-head.html

https://static.nhtsa.gov/odi/tsbs/20...41534-0001.pdf

akdoc2000

showed this to Mercedes Benz of Anchorage on top of showing them the extended warranty I received in the mail. They had no choice but to honor it. I did threaten to sue though so I kinda made them have to think quick. I dealt with this on going for two years. The dealership wouldn’t help me until someone sent these photos and I was able to prove to them that it was covered under warranty. The date said it came out almost a year ago and they still wouldn’t help. So it came down to the lemon law or warranty and they decided to cover it under warranty 4 min after looking into it. Don’t let them push you around!!

Serhan

I am glad that they resolved your issue. It doesn't even make sense to change the engine if the issue can be fixed by a repair esp under extended warranty.

diamondgirlss

I have the same issue with a hole in the engine currently waiting for diagnostics. What can you do with the car? I don’t plan on fixing

dbellon22

I am in the exact same car. Bought a A220 new from dealer. At 30,000 all cylinder heads have to replaced, it was a total nightmare Flash forward to today, in a day my car started acting funny, check engine light never came on. Engine is toast. They quoted me 17,000 to repair. Sad i see all these lawsuits about mercedes knowing their entire engines are faulty. Such crooks.

dbellon22

I am in the exact same car. Bought a A220 new from dealer. At 30,000 miles all cylinder heads had to be replaced, it was a total nightmare Flash forward to today, in a day my car started acting funny, check engine light never came on. Engine is toast. They quoted me 17,000 to repair. Sad i see all these lawsuits about Mercedes knowing their entire engines are faulty. Such crooks. I also keep up on all service and maintenance premium gas only.